I've ordered a few times from Robert White, and the experience has always been good. Items have arrived in the time promised. They have been well packaged, and I have never had cause to complain about... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Both Jack and Ian were incredibly helpful. I was looking for a solar filter for the partial eclipse. Initially they didn’t have one but came with a solution to stack two together. I bought the filters... Ver mais
A empresa respondeu
Perfect! Fast! Competence! Very nice people here also to customers they only ask for a information. I pull my hat, you are just perfect. Thank u so much.
A empresa respondeu
A fairly compact lens to use with my R5 Canon. With quality construction and a smooth focus wheel it's a pleasure to use. Often described as dreamy while wide open but super sharp at F5.6. Care is nee... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Established in 1982, Robert White is an official supplier of Voigtlander, Arca-Swiss, Hasselblad, Toyo, Gitzo, Quantum, LEE Filters, Hasselblad, Fogg, Hedler, Tether Tools, Triggersmart & Walkstool
Informações de contacto
Unit 6 Alder Hills Ind. Est., BH12 4AR, Poole, Reino Unido
- 01202 723046
- contact@robertwhite.co.uk
- www.robertwhite.co.uk
4,9
Excelente
354 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Robert White Photographic
Hi Leo, thank you for taking the time to leave a review and for your continued custom.
Responded well to an issue
Delivery late due to courier, refunded shipping cost and kept me up to date with tracking. Can’t ask for anymore.
16 de junho de 2026
Resposta da Robert White Photographic
Hello William, thank you for taking the time to leave a review, we do appreciate it and look forward to being of service again in the future.
Exceptional customer service
Exceptional customer service, they made sure I got my order the next day even though I was late in the day in placing my order.
9 de junho de 2026
Resposta da Robert White Photographic
Hello Martin, thank you for taking the time to leave a review and for your continued custom. Pleased we managed to get the lens to you on time. We look forward to being of service again in the future.
Great service
Great service, fast delivery. The lens itself is outstanding! Thank you
8 de junho de 2026
Resposta da Robert White Photographic
Hi Stuart, thank you for taking the time to leave a review, it is very much appreciated. Great to hear the lens arrived on time and is performing well :-)
Great interaction at all levels..
Great interaction at all levels... very professional organisation, without doubt would recommend Robert White...
4 de junho de 2026
Resposta da Robert White Photographic
Hello Kevin, thank you for taking the time to leave a review, it is very much appreciated. We look forward to being of service again in the future.
Thx for your order was not able to get…
Thx for your order was not able to get it in usa
2 de junho de 2026
Resposta da Robert White Photographic
Hi Osvaldo, thank you for leaving a review. Really pleased we could source the item for you and ship to the US. We look forward to being of service again in the future.
RWP facilitated a special order Fogg…
RWP facilitated a special order Fogg bag from Ell. Jack Lockyer was very helpful in coordinating shipment to the US and also provided me with some recommendations for UK based film processing for an upcoming visit there. The continuation of Fogg production is huge.
1 de junho de 2026
Resposta da Robert White Photographic
Hello Marc, thank for taking the time to leave a review, it is very much appreciated. Pleased we could assist you with the Fogg purchase. Enjoy your visit to the UK... Bring sunshine! ;-)
Good communication and great service.
1 de junho de 2026
Resposta da Robert White Photographic
Hello Keith, thank you for leaving a review and for your long standing custom. We look forward to being of service again in the future.
Resposta da Robert White Photographic
Thank you for taking the time to leave a review and for your continued custom.
Superb service and advice
I recently visited Robert White's HQ to purchase an additional Voigtlander lens. As expected, the service and advice was first class and the firm has my unreserved recommendation!
22 de maio de 2026
Resposta da Robert White Photographic
Hello David, thank you for visiting and taking the time to leave such a positive review. Hope you have been enjoying the news lens! Look forward to being of service again in the future.
Great to visit and try before you buy
Nice environment - great choice and friendly and helpful team
11 de maio de 2026
Resposta da Robert White Photographic
Hello Lee, thank you for taking the time to leave a review. It was a pleasure to meet and serve you on your visit in store. Hope you are enjoying the new lens and look forward to being of service again in the future.
Fast and reliable!
18 de maio de 2026
Resposta da Robert White Photographic
Thank you for leaving a review Nils. Good to know your order arrived quickly.
Resposta da Robert White Photographic
Hello Peter, thank you leaving a review, much appreciated. Good to hear your order went well and delivered on time.
B+W Master Nano filter
Hard to find item. Unbelieveably fast turn round on my order:)
15 de maio de 2026
Resposta da Robert White Photographic
Hello Andy, thank you for taking the time to leave a review, we do appreciate it. Great to hear your filter arrived in super quick time :-)
Prompt and effective delivery.
15 de maio de 2026
Resposta da Robert White Photographic
Hello David, thank you for taking the time to leave a review. We look forward to being of service again.
Great service 👍
13 de maio de 2026
Resposta da Robert White Photographic
Hello Steve, thank you taking the time to leave a review, much appreciated.
Very helpful staff team and choice of…
Very helpful staff team and choice of products.
Good sound advice that can be relied upon.always cheerful and pleasant greeting on phone or in person.
12 de maio de 2026
Resposta da Robert White Photographic
Thank you for leaving a review and for your continued custom.
Fantastic service
Fantastic service, great advice and swift delivery. Always a pleasure to deal with the team at Robert White, highly recommended.
8 de maio de 2026
Resposta da Robert White Photographic
Thank you for leaving such a complimentary review :-) We look forward to being of service again.
An easy to use website that gives lots…
An easy to use website that gives lots of information on the products for sale. Followed up with efficient despatch and delivery of the goods I bought
8 de maio de 2026
Resposta da Robert White Photographic
Thank you for taking the time to leave a review. We really do appreciate it and look forward to being of service again in the future.
Item had not arrived yet!
6 de maio de 2026
Resposta da Robert White Photographic
Hi Chris,
We are sorry to hear your order has not arrived yet. We looked into your account and have no record of you contacting us about the late delivery. We can confirm your order was packed and handed over to Royal Mail 3 hours after you placed your order.
Once the courier has the package, the delivery process is unfortunately out of our hands. Unless the customer makes us aware of a problem we are not automatically informed by the courier. We have reached out to Royal Mail to locate your item. We will update you via email as soon as we have information.
UPDATE : 15/05/2026
Hello again Chris, we now suspect your order has been lost by Royal Mail. To minimise the delay in you receiving your order we will ship a replacement item today.
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