Routine Wellness Opiniões 

424
TrustScore: 3.5 em 5

3,6

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Classificada 3 em 5 estrelas

Routine Wellness lavender and cedar shampoo and conditioner did not do anything for me! Returned it, still waiting for the refund. Wanted to love it, however my hair had no body and my wavy hair woul... Ver mais

Classificada 1 em 5 estrelas

Been using this for 4 months and it has done nothing for hair loss. As a matter of fact, my hair loss seems to have worsened. The shampoo does not lather - even with 2 full pumps on chin length hair -... Ver mais

Classificada 5 em 5 estrelas

I was sceptical and worried as my hair had fallen out and thinned drastically. I read the reviews and started to use this product, within 2 weeks my hair had almost stopped falling out and not long... Ver mais

Classificada 5 em 5 estrelas

Bought shampoo, conditioner & scalp serum a few months ago. My hair shedding has noticeably decreased. I was skeptical at first, but decided to give it a try as my hair had been thinning out from p... Ver mais

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3,6

Aceitável

TrustScore: 3.5 em 5

424 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,6

Todas as opiniões

(424)

261 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Don't bother with this product

I've been using the shampoo and conditioner for over a year and I can honestly say there is absolutely no difference. I'm going to use up what is left as it is quite expensive, but I won't be buying any more.

11 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid these products! More hair loss than ever!

After experiencing hair loss I searched the internet for anything that could help. It’s soul destroying watching your hair fall out at any age but my daughter had also been experiencing this and she’s not even 18.

Facebook was full of ads and Routine Wellness was the one that came up regularly (in fact there isn’t one negative comment on any of their posts strangely 🤔 ) so I purchased the bundle with large shampoo and conditioner in orange blossom and the free travel size bottles in coconut.

Their terms state there is a 30 day money back guarantee if results were not as expected and you could get a full refund. As it’s quite an expense for the product, that was really appealing to me.

Saw that they also add automatic renewals which I cancelled as soon as I ordered as this in itself is a bit of con as people might not read the small print and then have unexpected amounts coming out of their bank account!

My self and my daughter gave the product a month and in that time found we were losing more hair in the shower and more in the hair brush! It left our hair flat (not soft or even stronger) and the scent of the coconut one was awful! It stripped my hair of its natural colour and shine. The hair felt really coated in the product but not in a good way.

My daughter has completely different hair to me (hers is straight and thick) mine is wavy and thick and prone to frizz and she was also experiencing more hair loss and felt her hair was just flat and greasy feeling.

I asked if I could return the bottles and they said I could but postage would be at my own cost. The only address to return them is in the US! The postage would be £35 in order to get £31.99 back! Routine have refused to offer free postage or a refund which is an absolute scam and goes against their money back guarantee.

So I’m left with bottles I refuse to use due to them being just awful and I’ve lost £31.99!

I’ve switched shampoo and already see less in the shower! Using OGX and my hair feels lovely. Less hair loss too.

Anyone experiencing hair loss should avoid this company! There’s no quick fix and I know shed is natural and goes in phases but I think a month is a reasonable amount of time to trial a new routine and I felt these products aren’t it!

Also didn’t feel using this would be a quick fix as I know you need to sleep well, eat a really healthy diet and get blood work done (all of which I’ve done) and this didn’t provide any strength to my hair and actually made my scalp red at the parting.

Looking on trust pilot it seems lots of positive fake reviews have been removed and I’m sure if I posted my genuine feedback on Facebook on how these products create more hair loss they would also be removed.

Avoid buying at all costs!

27 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Didn’t work for me

Bought shampoo claiming to assist with shedding & thinning hair which the marketing claimed it did. No improvements for me after 7 months of use. Interestingly nothing on the bottle about it being for thinning hair, makes me wonder if they are selling the same product for all sorts of issues. Disappointing.

5 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Poor customer service

Poor customer service. Parcel never arrived said because of my address which routine had confirmed right address. 10% refund all of 3 10p. 3 weeks in no package.they have sent another. Won't use again. Said I'm to raise a compensation claim from courier when my first package is on way back to them. Poor poor service

1 de maio de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

The products are good, but...

The products are good, but I didn't receive an email prior to my subscription repeat and the first I knew of the repeat order was a PayPal email confirming payment. I wanted to delay my order as I don't need a refill yet and I would have liked the opportunity to try another scent, but wasnt given this opportunity. I have now cancelled my subscription.

2 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

This shampoo smells awful doesn’t work

This shampoo smells awful. I gave it a shot for several months anyway and saw no improvement. It is really overpriced for the tiny bottles you get too. Also, watch out for their auto shipments. I couldn’t get back into my account to cancel and I was sent a second box. $80 for 4 tiny bottles and they will of course charge you to return it. It was a ripoff.

30 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The Shine Came Back First

The first thing I noticed was better hair shine. Then I realized shedding was decreasing and hair growth was becoming visible. Frizz has also softened, making my hair easier to manage.

20 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I have color treated hair and finding a…

I have color treated hair and finding a shampoo that does not fade my color was nearly impossible. Routine Wellness shampoo is so gentle and the plant based formula keeps my color bright and my hair moisturized at the same time and i finally found my forever shampoo.

4 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Reduces shedding

Been using the shampoo for 6 months now and definitely noticing a big difference. My hair used to shed a lot and would frequently clog up the shower drain. That hasnt happened in months now. It doesnt make hair thicker, but its reducing shedding a lot, which is just what I needed.

So far tried a limited edition scent (i think it was Peony?) And coconut & vanilla. The latter in my opinion does not smell good. So sticking to the floral scents.

25 de abril de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Didn't work for me

I used the supplements and the shampoo and conditioner for about one year and didn't see any improvements in some areas of thinning hair...so disappointed and I stopped using it.

2 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

My hair went frizzy

Hair went frizzy. Lack of lustre. Used two bottles of each. I hope my fair comes back to normal. Stopped using about month ago. There were good reviews but I did notice other peoples review were same as mine so decided to leave a review. My hair is curly and short now it’s frizzy and short very hard to do anything with.

21 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Stick it out!

I was hoping for quicker results based on some of the reviews, but I saw no improvement whatsoever for at least 6 months. I thought I might have seen less shedding around the 8 month mark so I decided to stick with it for a full year. Around 9 months I was certain things were improving and at 1yr I am so happy! I am losing what I would say is a "normal" or even less than normal amount. It was a frustrating course but glad I stuck with it!

17 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Awful product. Awful company

Had a severe reaction to these products. Spoke to the company who advised to keep using it I will get used to it. BIG NO terrible attitude of customer service.
Shampoo and conditioner. Make my hair lack lustre and was straw like texture. I would definitely not recommend this company or the products.

13 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Really didnt rate this shampoo

Really didnt rate this shampoo, didnt make my hair any thicker
Hair didnt feel great either, struggle witj greasy hair and it definitely didnt help unlike my old shampoo, so have gone back to use omg that again.

Subscription was sent out again which I didnt want and was asked to return the unwanted order, but obviously cant return it as there not a uk company!

14 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I’m not impressed

I’m not impressed!
I hate the smell, and does not appear to have stopped the hair loss.
My hair is now extremely dry. Never had that problem before. And, now my hair does not curl
Fortunately, I purchased from Amazon and did not get sucked into a subscription

8 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid this company at all costs

Did absolutely nothing for ny hair but made it greasy. Smell was nothing like described either.
Also on receiving order confirmation back in 2025 I noticed that it stated in very small blue writing auto renewal 6 months. I queries this at the time, did not receive a reply apart from a generic one. Went in to my account and saw that there was an option to unsubscribe. I cancelled the subscription. Today I have had money fraudulently taken out of my bank account feom the company who insist that I dod not cancel the subscription. I ahve sent various emails responded to by a person called Tara who has advised to receive a refund I must send back any items which are received as they have been dispatched. So this is at my cost. I have sent screenshots of cancellation proof but still they remain pf the status that I did not cancel and I have to return the items to TEXAS USA at an extortionate postage price to get a refund. I am absolutely gobsmacked that a company is able to sign you up for a subscription without your permission (i beleive when you sign up to their emails they also add the auto renewal in here)
Even though I had cancelled they are still taking the money and refuse to refund.

Beware of this company and do not use unless you want them messing about with your bank details.

Please ignore any response from this company to this review as it is factually incorrect, so much so that when this was raised as a dispute with my bank they agreed upon investigating to refund the payment to me and and hold Routine Wellness responsible.

My review stands the same I would avoid this company there are much better products out there for what routine wellness claim theor product can fix.

7 de abril de 2026
Opinião espontânea
logótipo da Routine Wellness

Resposta da Routine Wellness

Faye, you signed up for a subscription on April 6th. You chose to sign up for a subscription. By default, subscriptions are turned off. You turned it on. You chose to receive a package every 6 months. This was a frequency you selected - not us. Two days before your subscription was going to renew, we emailed you reminding you your subscription was going to renew. You didn't take any action and so it renewed on April 6th. You cancelled your subscription on April 7th, after the package had shipped out. You then emailed us to cancel the subscription, but it had already been cancelled. You contested the charge on April 10th.

Here is proof of all of that: https://www.dropbox.com/scl/fi/nd98qfx23hswj6rfw8ta8/Screenshot-2026-06-02-at-1.51.57-PM.png?rlkey=1mbhvwuhhwnlh6udms2ypz0m2&dl=0

Classificada 1 em 5 estrelas

Made hair thinner, dry and coarse

Bought it initially I thought it seemed good on first use. I stupidly then ordered a load more but after a while I’m finding my hair actually seems thinner (my ears are showing which I'd never had before) and my hair feels really dry and coarse. Such a waste of money. I now need to try to get my hair back to the condition it was in before I started using these shampoos and conditioners!

22 de março de 2026
Opinião espontânea

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