Red Rock Estate & Property Management Opiniões 338

Stacy very responsive and she has resolve my request however I am still waiting for the water meter readings from Richard 😀

Dealing with Stacey regarding my billing issues. Stacey has been very helpful and has been quick with any correspondence. Red Rock have been good on acting on property issues.
The only issue is regarding the wording on the billing if that can be less intimidating that would help all your customers.

Beverley was so kind and helpful and helped mewith my questions and replied promptly by email providing me with information I had requested. Very professional and effecient with kindness and understanding. Thank you

Stacy dealt with my problem quickly and efficiently. Very helpful and kept me up to date throughout.

Stacy responded quickly and clearly,
She helped with my issue and made it work!

Absolutely great stuff!

We moved to Red Rock a number of years ago due to the previous management company being difficult to get hold of, numerous issues not dealt with and poor landscaping, Since using Red Rock they have a great portal, always available and find solutions to any issues raised on the Estate, Luke keeps the estate well maintained and Ania, Jane & Jill have also recently supported us with a move from the estate when selling our property and liaised with our solicitor on any queries. I would highly recomment Red Rock as an estate management company !

Quick and efficient service from Vicki Lewis.

I have had great experience with Stacy Head.

Prompt responses. Always pleasant and always happy to attend to my queries :-)

Thanks for quick responses on the telephone to my queries!

Ania and Jane from legal have been great! Very responsive, understood requirements, gave clear guidelines and got the job done quickly. Thank you!

Diane was a great help in getting a long-standing query over the line.

Quick responses and great professional courtesy

Stacy Head at Red Rock has helped me on numerous occassions with prompt emails reassuring me with issues I have. She is apologetic if things are taking long to resolve and I find her communications professional and kind.

Stacy Head was very helpfull and extremly efficent, many thanks

She replied my question as soon as possible

I have a 2 bedroom apartment, and Red Rock handle the service charges and charges etc, to the I have been dealing with Tracey who has given me good service

Prompt email reply with all information I needed

Excellent service. I found Vicki at Red Rock Estate and Property Management extremely efficient, knowledgeable and helpful. Vicki has been prompt to answer any queries that were raised and she proved to be a great asset whilst we were working on a project in one of the blocks she manages.

I first called the contact number and Rracy received the call. As English is not my native language and I am 75 years old, I was deeply impressed by Tracy's patience. She understood my concern quickly and check and follow up immediately. That saves me to call a second time. We'll done, Tracy.