Ordered 3 t-shirts for a group of us running to collect at the event. Visited the Runthrough stand at the half marathon but, despite me showing them the order confirmation on my phone, they were una... Ver mais
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Leia as opiniões dos outros
RunThrough kit is sooooooo good. Especially their shorts. The perfect elasticity of the inner shorts, good pockets and sturdy material. Winners 💪🏼
A empresa respondeu
Ordered the reflective scrunchie and I love it! Been looking for one for ages but others are too expensive. This is cheaper and still great quality!
A empresa respondeu
I forgot to collect my pre-ordered t-shirt after the Southport 10K so I emailed to ask if it could be posted. I was happy to cover P&P. It did take several emails back and forth but each email was ple... Ver mais
Informações sobre a empresa
Escrito pela empresa
RunThrough Kit is the UK's newest running clothes brand. The UK's largest running community is now your one stop shop for running kit.
Informações de contacto
Reino Unido
- info@runthroughkit.com
- www.runthroughkit.com
3,5
Aceitável
57 opiniões
Respondeu a 88% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Bought the hydration vest
Bought the hydration vest. Quick delivery and good quality product.
6 de maio de 2026
Opinião espontânea
Resposta da RunThrough Kit
Hello - thank you for taking the time to share your thoughts on our hydration vest. We hope that it supports your upcoming runs and best of luck with your future running!
Beware of scam
Ordered 3 t-shirts for a group of us running to collect at the event. Visited the Runthrough stand at the half marathon but, despite me showing them the order confirmation on my phone, they were unable to find my order and said they would post it to me. Nothing has since arrived.
26 de abril de 2026
Opinião espontânea
Resposta da RunThrough Kit
Hello Daniel, I am sorry that you were unable to collect your t-shirts at the Shakespeare event. There must have been a mistake on our back end. I have looked into this further and pushed through the order, so this will arrive with you by next week. Again, we do apologise for the hassle this may have caused, and I hope that you can wear your post-event t-shirt on your upcoming runs! Please do email us at: info@runthroughkit.com should you need any assistance.
Sits well
Sits well, not too tight. Used it a few times already and it's been fine.
24 de abril de 2026
Opinião espontânea
Resposta da RunThrough Kit
Hello Sarah, thank you so much for taking the time to share your thoughts on our kit. We are glad that you enjoy it so much and I hope that you enjoy some summer running with RTKIT!
Ordered the reflective scrunchie and I…
Ordered the reflective scrunchie and I love it! Been looking for one for ages but others are too expensive. This is cheaper and still great quality!
7 de fevereiro de 2026
Opinião espontânea
Resposta da RunThrough Kit
Hello Gina, thank you so much for taking the time to share your thoughts on our reflective scrunchies. They have been a popular item since we put them online! I can see that you gave us a 4 star review, so I had wanted to check in to see if there were any issues with the product at all? We would love to rectify anything, should there be any problems with your scrunchie. Do reach out to us should you need support on anything! Thanks again for writing in and I will pass on any feedback to the team :)
RunThrough kit is sooooooo good
RunThrough kit is sooooooo good. Especially their shorts.
The perfect elasticity of the inner shorts, good pockets and sturdy material. Winners 💪🏼
27 de abril de 2026
Opinião espontânea
Resposta da RunThrough Kit
Hello Ian, thanks for sharing your thoughts on our shorts - they are a staple piece of kit for us runners! I hope they have been on many an adventure and best of luck for your future running endeavours :)
Kit is lightweight and breathable
Kit is lightweight and breathable. Lovely to run in and all round high quality 11/10 would totally buy again.
27 de abril de 2026
Opinião espontânea
Resposta da RunThrough Kit
Hello Fraser, thanks for letting us know your thoughts on our lightweight running kit. We are super happy that you are enjoying your product on your runs - best of luck with all the running you have got coming up!
Love the quarter zip tops they're…
Love the quarter zip tops they're perfect for running when it's a bit chillier.
27 de abril de 2026
Opinião espontânea
Resposta da RunThrough Kit
Hello Tom, thanks for taking the time to share your thought on our quarter zip-up top. It sounds like it has been super handy for your running in this in-between weather we call spring! I have noticed that this is a 4 star review, so please do reach out, should there be any issues with your product, as we would love to support you with that. Thanks again for writing in your thoughts, best of luck with your running this week!
Received an email asking for a review…
Received an email asking for a review but have yet to receive my order! Delivery stated 2-4 business days, 6 business days later still no t-shirts and so I haven’t got it for my marathon day. Bad form!
18 de abril de 2026
Opinião espontânea
Resposta da RunThrough Kit
Hello Kirsty, I hope that you are well. I have looked into your order and it seems that postage was not paid for on this item, so this was deemed to be 'collected at the event'. This information would be in your purchase email, with the details of the item. I can also see that this item wasn't collected at the event prior/after your race, so we still have this item for you. If you could please drop us an email to info@runthroughkit.com then we will send this over to you so you can celebrate your event. Let me know if you need anything else :)
Have bought numerous pairs of running…
Have bought numerous pairs of running shorts and socks and the quality is top notch! Would definitely recommend to all
10 de abril de 2026
Opinião espontânea
Resposta da RunThrough Kit
Hello Will, thanks for writing in about your thoughts on RunThrough Kit. Sounds like you have a well stocked cupboard for your running adventures! Thanks for purchasing RTKIT and we hope you continue to wear us for your upcoming runs :)
Better than expected
Wasn't sure at first but actually really like it. Light and easy to run in.
25 de fevereiro de 2026
Opinião espontânea
Resposta da RunThrough Kit
Hello Ben, thanks for taking the time to review RunThrough Kit, and that we changed your thoughts! We are glad that you are enjoying the kit when running, we hope you continue to wear our RTKIT with pride!
I didn’t order a T-shirt for a race and…
I didn’t order a T-shirt for a race and afterwards I really wanted to get one. Reached out to the team and with super responsiveness and great customer service, they sent me out one.
2 de abril de 2026
Opinião espontânea
Resposta da RunThrough Kit
Hello Rob, thanks for taking the time to share your experience with us at RunThrough Kit! We are glad that you were able to collect a race t-shirt post-race so you can show off your achievements after you ran your event. We hope to see you out wearing your RunThrough Kit at another race sometime in the near future!
I wear the products every day
I wear the products every day. I have the t-shirts, shorts, hoodie, long sleeve top and many other items. Favourite item is the split shorts for men and the socks - I've not found any better in another brand.
2 de outubro de 2025
Opinião espontânea
Resposta da RunThrough Kit
Hello Matt, Thanks for sharing your thoughts on Runthrough Kit! It sounds like you have a lot of kit to keep you going on your runs, so best of luck for all your future running adventures coming up!
Poor quality
Took the t shirt out of the packaging and The north Lincolnshire badge they have "stuck"on the chest,is coming away,very poor quality
19 de março de 2026
Opinião espontânea
Resposta da RunThrough Kit
Hello Milney, thanks for sending over your thoughts. We take all of our feedback on board, so I have shared this with the team so we can make our products better. I have investigated this further and would like to send you out a replacement. If you could please let us know an email address or alternatively get in touch with us at info@runthroughkit.com then we can do this ASAP!
The whole process was pleasant
The whole process was pleasant. The lady was enthusiastic making me feel valued as a customer. Quality is good. Looks good and I got a Small which was bigger than expected.
17 de março de 2026
Opinião espontânea
Resposta da RunThrough Kit
Hello Kayci, thanks for taking the time to review your experience with us. We are super happy that you love your kit! We wish you all the best in your running :)
Ordered a red Southampton 10k tshirt
Ordered a red Southampton 10k tshirt, recieved a yellow run Southampton top instead. Took 2 weeks to arrive having paid almost £4 postage. Emailed info and awaiting a reply to see if I can actually get sent the correct tshirt.
16 de março de 2026
Opinião espontânea
Resposta da RunThrough Kit
Hello Mark, thanks for sending over your thoughts. We take all of our feedback on board, so I have shared this with the team so we can make sure our processes are better in the near future. I have investigated this further and would like to send you out a replacement, so please do keep an eye out for this. Thanks again for taking the time to share your thoughts and do get in contact should there be any other issues.
Run-through black hoodie with…
Run-through black hoodie with Middlesbrough Half Marathon written on it fantastic I would recommend it to other runners when wearing it it makes you feel proud as I did the race without stopping
1 de março de 2026
Opinião espontânea
Resposta da RunThrough Kit
Hello! Thanks for taking the time to review RunThrough Kit - we are super glad that you enjoy wearing your post-race kit proudly! Well done on your race, it sounds like you had a great event! Enjoy wearing your hoodie with pride :)
Resposta da RunThrough Kit
Hello there, I hope that you are well? Thanks for taking the time to get in touch, I have now looked into this, and it seems that your delivery arrived on the 6th of March. This order was sent post-event so we are glad that you received the t-shirt after your race. Please do reach out if there are any other issues!
Sadly I can’t comment on my running top…
Sadly I can’t comment on my running top as not arrived yet. I was meant to collect on Sunday, following the Run Reigate Canicross event, but couldn’t attend to my dog suffering a cut paw the previous day. Have tried contacting Runthrough to see how I can get hold of my shirt, but no response to emails and no number to call. Appreciate not the kit suppliers fault, but very unimpressed with RunThrough in general, having done many events with multiple helpful and proactive organisers over the years ☹️
22 de fevereiro de 2026
Opinião espontânea
Resposta da RunThrough Kit
Hey Will, I wanted to investigate your case as we truly care about our products so thanks for taking the time to let us know about your experience. I can see that we responded to your email on the 27th of February to confirm your preferred size and postal address so we could resend out your order. I believe there was no response since our email, but we would love to get this t-shirt out to you ASAP! We have found your information and have resent this. Do let us know if there are any issues going forward and please reach out if you need anything :)
No customer service. Don't buy
Nice top, sizing odd as went up a size and not very flattering. Have tried to return it and been asked four times by different people for an order number and each time I respond I then get ignored again. Dont waste your money
12 de janeiro de 2026
Opinião espontânea
Resposta da RunThrough Kit
Hello Tanya,
I hope you are well.
I have reviewed your order status to understand what may have happened. I can see that we responded to your emails on the 16th and 27th January, but it seems that we did not receive a reply to either emails. We also noted contact via our volunteer email address and reached out again in early February, but unfortunately did not hear back.
It may have been possible that our previous emails may have gone into your spam folder or were possibly missed?
I can confirm that a returns label has now been issued and the matter appears to have been resolved. However, please do not hesitate to get in touch if you have any further questions or concerns.
I have passed on the feedback on our clothing range to the team so they can look into this further. Thanks for taking the time to message in about this!
Kind regards.
All Great from start to finish
All Great from start to finish, clothes fit perfect, delivered really quickly
4 de fevereiro de 2026
Opinião espontânea
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