Sarabec Ltd 

Unclear and complex instructions. Annoying fitting the bell push (vague instructions) and even more annoying ripping it off the wall to change the battery.
Your designers need accessibility and usability training.

The bell and push button was easy to install and I am very satisfied. Thank you.

Very helpful and patient technical support.

I spoke with someone from technical, to get some advice, he put me onto the perfect item for my husband for watching TV. He was spot on and my husband is highly delighted with it. Very easy to setup a couple of cables to plug in and that’s it, the sound is very good. My husband is profoundly deaf if this helps anyone else to watch TV without any cords around your neck, and he can walk into another room and it still works. Thanks to the technical chap at Sarabec, I would give 10 stars if I could

Telephone is great.Was bought as mother is registered blind and very hard of hearing shes 90.We have tried others from B.T. but this is by far the easiest too use.Thank you for the help and the quick delivery of the phone.
Thankyou Ray.

I have been using Sarabec for a number of years now. And have found there customer service excellent and extremely helpful.
There shipment of products was outstanding too, next day, no problem. I have just recently brought an Earis premium neckloop, I have to say, what a product. Just 2 cables, and I was up and running.
It's so nice to be able to move around the house without the sound fading. Absolutely delighted.

very helpful team, easy to order what i needed

Superb technical information and advice given by member of the team who gave me absolute confidence in my purchase
Would highly recommend this company

fast delivery yet to try purchase

Helpful friendly advice. Easy to order via website. Quick free delivery

Prompt delivery of the sarabec loop system, the only system I would recommend to any hearing aid wearing deaf person.
I helps me, and importantly, help family members as without it the tv has to be on at a hearing damaging level, intolerable to my family .

Easy to order and arrived in good time, works well

Very fast delivery and a good product which is helping my mother to hear again

Dealt with them for many years. Always very helpful and professional

The deaf/impairment representative, Mr Sharif, explained the use of all the equipment and pricing thoroughly during a visit, so that ordering item/portable chime doorbell, was easy.

Great products for people with hearing loss but my mother set in her ways. Unfortunately I had to return the phone & Sarabec made this simple & easy.

It was what I wanted,3 days from order to delivery, can't beat that

Delivered on time

Easy ordering website.
Clear product description.
Arrived in the time stated. Fits the FireAngel W2-SVP-630L