From initial survey to completed installation, TSWW provided a professional service. The initial survey indicated that we could just replace casements rather than the entire frames for 10 windows, pr... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Very good experience with this company! They were honest about the work needed to install quality windows and it certainly feels like they undertook the right work for it! Good service, good Ac... Ver mais
A empresa respondeu
It's been a total pleasure working with this company. I needed a new front door, and from beginning to end everything ran smoothly- budget never changed,and schedule on time, all involved were totally... Ver mais
A empresa respondeu
The Sash Window Workshop have excellent installers who do a very professional job. Shane installed French doors and windows in my home which fit perfectly and work perfectly. The double glazing keeps... Ver mais
A empresa respondeu
Informações sobre a empresa
- Serviço de instalação de janelas
- Fabricante de portas
- Loja de portas
- Fornecedor de portas
- Instalador de vidros duplos
- Fornecedor de janelas
Sobre The Sash Window Workshop
Escrito pela empresa
The Sash Window Workshop are a multi-award-winning company that was established in 1994. We specialise in traditional, energy-efficient timber windows and doors. Handcrafted in Berkshire we offer an installation and draught proofing service across London and the South and a supply only service nationwide.
Our products and services include:
- Replacement Timber Sash Windows
- Replacement Wooden Casement Windows
- Timber Doors
- Secondary Glazing
- Draught Proofing and Overhaul
We understand the importance of providing excellent customer service and a high quality product, and are proud that around half of our orders come from previous customers or recommendations.
We design and manufacture elegant, thermally efficient windows and doors to suit your home. Excellence and attention to detail extends into everything we do.
We are also proudly recognised as a Which? Trusted Trader.Our replacement Accoya windows and doors come with a 50 year anti-rot guarantee.
Contact us today on 01344 868 668 for a free, no obligation site survey and quotation.
Bespoke Timber Window and Door Specialists
Escrito pela empresa
- We pride ourselves on delivering exceptional craftsmanship, unparalleled service, and innovative solutions.
- We offer a wide range of timber windows and doors to enhance some of Britain's finest homes. Our Values -Craftsmanship: We believe in the art of creating high-quality products that stand the test of time. -Service: Our dedicated team is always here to provide you with the best possible experience. -Innovation: We continuously seek new ways to improve and innovate, ensuring that we stay ahead of the curve. -Sustainability: We are committed to sustainable practices that benefit both our customers and the planet.
Our Guarantees For Your Peace of Mind
From our workshop in Berkshire to your home and from paint and glazing to joinery and anti-rot timber - all our work is guaranteed so you'll know you've made the right choice with The Sash Window Workshop.
Informações de contacto
4 Kiln Lane, RG12 1NA, Bracknell, Reino Unido
- 01344 868 668
- info@sashwindow.com
- www.sashwindow.com
TIMBER WINDOWS AND DOORS
4,6
Excelente
204 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Replacement of 10 casements
From initial survey to completed installation, TSWW provided a professional service. The initial survey indicated that we could just replace casements rather than the entire frames for 10 windows, providing a more cost effective quote than others we received. The installation team were courteous and responsive to a couple of issues raised by our decorator. We're very happy with the new windows.
20 de maio de 2026
Resposta da The Sash Window Workshop
Dear Mr Madden,
Thank you for your 5* review on our Trustpilot profile.
I am delighted to hear that you are happy with the service provided by our team. I will pass your feedback on to all involved and look forward to working with you again in the future.
I would also like to take this opportunity to thank you for trusting us with your business.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Quality craftsmanship
New front door to replace arched cottage door.
Whole experience from initial enquiry through to installation was delivered with a friendly and professional service. The quality of the door and the process from visiting the workshops, having requirements confirmed, site survey and installation was a pleasure. Very pleased with our investment is a new wooden door that matches the original in looks but is secure, insulated and fits perfectly.
22 de abril de 2026
Resposta da The Sash Window Workshop
Dear Mr Lyons,
Thank you for your 5* review on our Trustpilot profile.
I am delighted to hear that you are happy with the service provided by our team. I will pass your feedback on to all involved and look forward to working with you again in the future.
I would also like to take this opportunity to thank you for trusting us with your business.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Highly recommend, will use in future if necessary!
Very good experience with this company! They were honest about the work needed to install quality windows and it certainly feels like they undertook the right work for it!
Good service, good Accoya product. Our flat is instantly 2C warmer than it used to be!
Also the workers left the place in a clean state, nothing was damaged and they walked us through what to expect, how to take care of the windows to prolong life etc etc.
24 de abril de 2026
Resposta da The Sash Window Workshop
Dear Mr Dunphy,
Thank you for your 5* review on our Trustpilot profile.
I am delighted to hear that you are happy with the service provided by our team. I will pass your feedback on to all involved and look forward to working with you again in the future.
I would also like to take this opportunity to thank you for trusting us with your business.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Good job done.
Arrived on time polite, friendly clean and efficient,good service from Rich Toby and Harry would recommend great job ! Sue Johnson
24 de abril de 2026
Opinião espontânea
EXTREMELY UNPROFESSIONAL
Extremely disappointed with their service. Came to do the works, then realised they put the wrong windows in and had to come again for a second time. We were charged BOTH times.
And the worst part? The second time, they made things worse than before because during the works, they removed the sash cords/spirals without authorisation, leaving the window unusable.
They then claimed the frames were too deteriorated and denied liability, despite the window working beforehand.
The outcome is a worse condition than before the works, with no accountability taken.
21 de abril de 2026
Opinião espontânea
Resposta da The Sash Window Workshop
We are sorry that you are disappointed with our service. We must, however, insist on setting the record straight.
You originally placed an order with us to replace the kitchen window as well as other windows. We explained that the kitchen window could only be replaced if the worktop and sink were removed as they were blocking removal of the old window. External access was not possible because the window was three floors up.
When we came to do the survey, you told us that you no longer wanted to replace the kitchen window as you didn’t want to remove the worktop and sink.
Although our clear recommendation was that the window be replaced, we then agreed to try to get the original window working better for you so you could have more ventilation.
When taking the window apart, we found that the window was too rotten to do what we had specified. Unfortunately, we also broke a pane of glass.
Please note that we were unable to inspect the window properly prior to starting the work and therefore cannot be held responsible for its condition.
We arranged a second visit to repair the rot and re glaze the pane for you as best we could. We then refitted the window on January 21st.
Contrary to your review, you were not charged anything for the work we could not do. We sent you two credit notes – one to refund you the full cost of the work we originally specified, but were unable to complete, and a further credit note as a goodwill gesture. All of the above points were covered in correspondence supporting the credit notes.
We acted with decency and integrity, refunding you in full because we were unable to complete the work as specified.
Your Trustpilot Review is wholly misleading. We ask that you withdraw your review immediately.
Simply - the best!
It's been a total pleasure working with this company. I needed a new front door, and from beginning to end everything ran smoothly- budget never changed,and schedule on time, all involved were totally professional and just genuinely very nice people! All my family and friends know about them.
18 de março de 2026
Resposta da The Sash Window Workshop
Dear Miss Harrison,
Thank you for your 5* review on our Trustpilot profile.
I am delighted to hear that you are happy with the service provided by our team. I will pass your feedback on to all involved and look forward to working with you again in the future.
I would also like to take this opportunity to thank you for trusting us with your business.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Great quality window, friendly and professional service
After receiving various quotes we decided to go with the Sash Window Workshop, given their far superior customer service. The Workshop made and installed one large double glazed, acoustic laminate (8mm) sash window in our period property. Paul provided a wonderful service, and was available even after hours to answer questions. Jack did the installation for us and did a very good job. Both were very friendly and professional. We are very happy with the results, it is a solid window that provides both temperature and sound insulation. I would absolutely recommend the Sash Window Workshop.
23 de janeiro de 2026
Resposta da The Sash Window Workshop
Dear Ms Bugge-Mahrt.
Thank you for your 5* review on our Trustpilot profile.
I am delighted to hear that you are happy with the service provided by our team. I will pass your feedback on to all involved and look forward to working with you again in the future.
I would also like to take this opportunity to thank you for trusting us with your business.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
A positive experience from start to finish!
My experience with the Sash Window Workshop was smooth sailing all the way. This UK based company is run by a professional and highly efficient team, who, from the moment of survey and quotation to the checking and overseeing of all final details, did not let me down. The quality of the product and their service has proved excellent at two different properties.
29 de janeiro de 2026
Resposta da The Sash Window Workshop
Dear Ms Buckingham,
Thank you for your 5* review on our Trustpilot profile.
I am delighted to hear that you are happy with the service provided by our team. I will pass your feedback on to all involved and look forward to working with you again in the future.
I would also like to take this opportunity to thank you for trusting us with your business.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Beautiful Sash Windows
My experience with The Sash Windows Workshop was very good from the very beginning. Paul came and gave us all the information about the windows, installation and was available throughout the process. I realised that the people working for the company where very proud of their product and that was evident when I went to visit and have a look around myself. The installation of my windows was very quick and the guys that did it were very hard working, professional and courteous.
23 de janeiro de 2026
Resposta da The Sash Window Workshop
Dear Mr Vainas,
Thank you for your 5* review on our Trustpilot profile.
I am delighted to hear that you are happy with the service provided by our team. I will pass your feedback on to all involved and look forward to working with you again in the future.
I would also like to take this opportunity to thank you for trusting us with your business.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Very happy with our new windows
The joinery, glazing, draught sealing and paint finish are all good quality, and the TSSW team designed them to be a faithful copy of the original windows. The operation of the sashes is smooth, and with spacious opening. TSWW personnel have been professionally efficient throughout and the fitter took care to protect our furniture and floors during installation.
23 de janeiro de 2026
Resposta da The Sash Window Workshop
Thank you for your 5* review on our Trustpilot profile.
I am delighted to hear that you are happy with the service provided by our team. I will pass your feedback on to all involved and look forward to working with you again in the future.
I would also like to take this opportunity to thank you for trusting us with your business.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Seamless excellence
From the initial consultation with Paul, right through to the fitting of the windows, our experience was seamless. Experts in their field, with really good client services. Would highly recommend.
13 de janeiro de 2026
Resposta da The Sash Window Workshop
Dear Mr Savidge,
Thank you for your 5* review on our Trustpilot profile.
I am delighted to hear that you are happy with the service provided by our team. I will pass your feedback on to all involved and look forward to working with you again in the future.
I would also like to take this opportunity to thank you for trusting us with your business.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Excellent company
Excellent company, a pleasure to deal with.
Professional and efficient, high quality bespoke windows fitted to meet Grade II Listed building requirements.
20 de novembro de 2025
Resposta da The Sash Window Workshop
Dear Mrs Tomlinson,
Thank you for your 5* review on our Trustpilot profile.
I am delighted to hear that you are happy with the service provided by our team. I will pass your feedback on to all involved and look forward to working with you again in the future.
I would also like to take this opportunity to thank you for trusting us with your business.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Superb Quality and Professional Service — Highly Recommended!
Having had an expensive window fitted by another company last year — which was unfortunately poorly installed and of disappointing quality — this time I did thorough research and chose a company with an outstanding reputation and top-quality products. I honestly cannot praise them enough for their superb service, highly professional installation, and meticulous attention to detail. The windows themselves are exceptionally well-made — solid, beautifully finished, and fitted to perfection. These new windows feel premium in every way, and I’m already looking forward to (and hopefully saving up for) having the main front windows done one day.
29 de agosto de 2025
Resposta da The Sash Window Workshop
Dear Ms Osta,
Thank you for your review on our Trustpilot profile.
I am delighted to hear that you are happy with the service provided by our team. I will pass your feedback on to all involved and look forward to working with you again in the future.
I would also like to take this opportunity to thank you for trusting us with your business.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Extremely happy, I would not hesitate to use them again or recommend them. From the very first visit and…
From the very first visit and throughout the process this company's communication was excellent. In fact I have never had such a perfect experience. I was also exceedingly happy with the end result. My old window frames were very old and crooked but they managed to do a great job despite the challenging conditions. Having had many quotes, theirs was also very competitive.
9 de outubro de 2025
Resposta da The Sash Window Workshop
Dear Ms Koerfer,
Thank you for your review on our Trustpilot profile.
I am delighted to hear that you are happy with the service provided by our team. I will pass your feedback on to all involved.
I would also like to take this opportunity to thank you for trusting us with your business.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Start to Finish - Just Brilliant
The responsive 1st contact. The accurate inspection. The rapid and clear proposal. The communication post acceptance for a date that suits us. The professional installation by experts. The minimum fuss to us and the neighbours. And of course the exceptional quality of the windows. Start to Finish- Just a Brilliant Experience. Thank you.
15 de outubro de 2025
Resposta da The Sash Window Workshop
Dear Mr Anwar,
Thank you for your review on our Trustpilot profile.
I am delighted to hear that you are happy with the service provided by our team. I will pass your feedback on to all involved.
I would also like to take this opportunity to thank you for trusting us with your business.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Excellent Quality
The final product was outstanding. The windows look amazing, and have given a significant noise and temperature improvement. I'm very impressed with the period look but modern quality.
Installation was quick (one day, done by 2pm) and from measurement to installation is pretty good at around a month.
16 de setembro de 2025
Resposta da The Sash Window Workshop
Dear Mr Berry,
Thank you for your review on our Trustpilot profile.
I am delighted to hear that you are happy with the service provided by our team. I will pass your feedback on to all involved.
I would also like to take this opportunity to thank you for trusting us with your business.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
A really excellent experience from…
A really excellent experience from beginning to end. I am so pleased with the door.
23 de junho de 2025
Resposta da The Sash Window Workshop
Dear Mr Darlaston,
Thank you for your review on our Trustpilot profile.
I am delighted to hear that you are happy with the service provided by our team. I will pass your feedback on to all involved.
I would also like to take this opportunity to thank you for trusting us with your business.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Excellent
Excellent. They took a lot of care to get everything just right with the design and installation was painless. One of the things I liked was the fact that when the engineer wasn't sure about an aspect of the installation, he called in and someone was there to help him within the hour, to ensure it was right.
5 de agosto de 2025
Resposta da The Sash Window Workshop
Dear Mr Taylor,
Thank you for your review on our Trustpilot profile.
I am delighted to hear that you are happy with the service provided by our team. I will pass your feedback on to all involved.
I would also like to take this opportunity to thank you for trusting us with your business.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Highly recommend
Lovely experience from sales to installation. Very prompt and personal attention to all issues.
4 de agosto de 2025
Resposta da The Sash Window Workshop
Dear M Wilson,
Thank you for your review on our Trustpilot profile.
I am delighted to hear that you are happy with the service provided by our team. I will pass your feedback onto all involved.
I would also like to take this opportunity to thank you for trusting us with your business.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Excellent Experience
I had an excellent experience with the Sash Window Workshop recently. They manufactured four new sash windows and a new kitchen door for my house.
The high quality of the manufactured parts really stands out, and has transformed the rooms in which they were installed. Pricing was competitive and undercut another company that priced the job for me.
The door has an ERA multipoint lock (which I wasn't expecting) and, aside from looking much nicer, is vastly more secure than the door it replaced.
Installation took place on the agreed date, took exactly the number of days forecast and was commendably professional.
Very impressed, thank you.
29 de julho de 2025
Resposta da The Sash Window Workshop
Dear Mr Woolf,
Thank you for your review on our Trustpilot profile.
I am delighted to hear that you are happy with the service provided by our team. I will pass your feedback onto all involved.
I would also like to take this opportunity to thank you for trusting us with your business.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.