The Sausage Man Opiniões 

10 593
TrustScore: 5 em 5

4,8

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Classificada 5 em 5 estrelas

Very nice sausages, large in size and can be cooked from frozen. Very similar tasting to Costco hotdogs. Bargain price for 10. Great for bbq’s, kids parties - etc. very filling and flavoursome.

Classificada 5 em 5 estrelas

Had a recent visit to Albert Schloss and had the sausage fest, absolutely loved the sausages and wanted to have some at home. Aldi and Lidl dont sell these so a google search tool me to the sausage ma... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Since developing an allergy to pork i truly missed sinking my fangs into a good hotdog. Finding beef hotdogs from these guys were a godsend. They not full of gristle and unidentifiable knobbly bits a... Ver mais

Classificada 5 em 5 estrelas

Absolutely amazing tasting sausages, worth paying a bit extra for when it's bbq season. The jumbo beef chilli dogs were fire. The VW ketchup i bought for a laugh and ended up being great. Delivery was... Ver mais

Informações sobre a empresa

  1. Charcutaria delicatéssen
  2. Produtor de alimentos

Escrito pela empresa

The Sausage Man UK Ltd is the UK’s leading wholesaler and importer of German Sausages and Hot Dogs with over 7 million sausages per year. We work together with the best and biggest producers in Germany, who also produce for leading retailers in Germany and Europe.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

11 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(10 593)

3 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas
logótipo da The Sausage Man

Resposta da The Sausage Man

Thank you for your review! We're thrilled to hear that you loved the chilli and Landjäger sausages. It's wonderful to know that you enjoyed their flavors.

We appreciate your feedback and look forward to serving you again soon!

Best regards,
The Sausage Man Team





Classificada 5 em 5 estrelas

Lovely tasting bratwurst

Lovely tasting bratwurst. Would definitely buy again.

28 de maio de 2024
logótipo da The Sausage Man

Resposta da The Sausage Man

Thank you for your feedback! We're delighted to hear that you enjoyed our bratwurst. Your satisfaction means a lot to us.

We look forward to your next purchase!

Best regards,
The Sausage Man Team





Classificada 5 em 5 estrelas

Perfect

Easy, delivered on time, still frozen. Perfect!

28 de maio de 2024
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Resposta da The Sausage Man

Thank you for your review! We're thrilled to hear that your order was easy, delivered on time, and arrived still frozen. Ensuring your products arrive in perfect condition is our priority.

We appreciate your feedback and look forward to serving you again!

Best regards,
The Sausage Man Team

Classificada 5 em 5 estrelas

Just as I remember them. Perfect.

Great products, quickly delivered. Everything tasted as it should have, German. Just as I remember it when living & working there from 1979 to 1990.

24 de maio de 2024
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Resposta da The Sausage Man

Thank you for your wonderful review! We're thrilled to hear that you enjoyed our products and that they brought back memories of your time in Germany. It's fantastic to know that everything tasted authentic and reminded you of your experiences there.

We appreciate your feedback and look forward to serving you again!

Best regards,
The Sausage Man Team





Classificada 5 em 5 estrelas

Cannot fault the products they sell and…

Cannot fault the products they sell and the customer service is excellent.

24 de maio de 2024
logótipo da The Sausage Man

Resposta da The Sausage Man

Thank you so much for your glowing review! We're thrilled to hear that you are pleased with both our products and our customer service. Your satisfaction is our top priority, and we're delighted that we could meet your expectations.

If you ever need anything else or have more feedback to share, please don't hesitate to reach out. We look forward to serving you again!

Best regards,
The Sausage Man Team

Classificada 3 em 5 estrelas

The products are great but issues with…

The products are great but issues with the delivery spoiled the day I'm afraid 😟

24 de maio de 2024
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Resposta da The Sausage Man

Thank you for your feedback. We're sorry to hear that there were issues with the delivery and that it impacted your experience. Ensuring a smooth delivery process is important to us, and we apologise for any inconvenience caused.

Please feel free to reach out to our customer service team so that we can address the issue and make things right for you. Your satisfaction is very important to us, and we appreciate your understanding.

Best regards,
The Sausage Man Team

Classificada 4 em 5 estrelas

Great sausages but very pricey

The sausages are great and very tasty.
However the delivery charges are a joke and not entirely clear on the site. I payed an extra £9 for Saturday delivery which I only saw on the invoice.

24 de maio de 2024
logótipo da The Sausage Man

Resposta da The Sausage Man

Thank you for your feedback, and we're glad to hear that you enjoyed our sausages!

We apologise for any confusion regarding the delivery charges. We strive to be transparent about our pricing, and we're sorry if this wasn't clear on our website. Your input helps us improve, and we will review how we communicate our delivery options to ensure clarity in the future.

If there's anything else we can assist you with or if you have further concerns, please don't hesitate to contact us directly. We want to ensure you have a positive experience with us.

Thank you again for your order and for bringing this to our attention.

Best regards,
The Sausage Man Team

Classificada 5 em 5 estrelas

The vegan hot dogs were so so delicious!…

The vegan hot dogs were so so delicious and the buns soft and fresh.
Amazing pretzels 🥨 really tasty and everything came well packaged and on time.

20 de maio de 2024
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Resposta da The Sausage Man

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our vegan hot dogs and found the buns soft and fresh. It's great to know that you also loved our amazing pretzels—they're a favorite among our customers!

Ensuring everything arrives well packaged and on time is a priority for us, so we're pleased that your order met your expectations in this regard.

We appreciate your feedback and look forward to serving you again soon!

Best regards,
The Sausage Man Team





Classificada 4 em 5 estrelas

Delicious food

The food I ordered was delicious first and foremost. Unfortunately the pretzels I ordered, one bag of 10 only had 5 pretzels that were intact. The rest were in the bag but in pieces. Didn’t impact the taste or my enjoyment but meant I couldn’t use them as I wished to

20 de maio de 2024
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Resposta da The Sausage Man

Thank you for your feedback, and we're glad to hear that you found the food delicious overall.

We apologise for the issue with the pretzels arriving in pieces. We strive to ensure that all our products arrive in perfect condition, and we regret that this was not the case with the pretzels in your order. We understand that this impacted your ability to use them as you had planned.

Please reach out to our customer service team so that we can address this issue and make things right for you. Your satisfaction is important to us, and we want to ensure you have a positive experience with us.

Thank you again for bringing this to our attention.

Best regards,
The Sausage Man Team

Classificada 5 em 5 estrelas

Very efficient

Very efficient

23 de maio de 2024
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Resposta da The Sausage Man

Thank you for your feedback! We're delighted to hear that you found our service efficient. Your satisfaction is important to us, and we're glad that we could provide you with a positive experience.

If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We look forward to serving you again in the future!

Best regards,
The Sausage Man Team

Classificada 1 em 5 estrelas

Appalling service:

Appalling service:
1. Extremely poor costumer service
2. They sent half of the order so you need to contact them and wait again for delivery.
3. Awful delivery service. 4 hrs late as they use DHL which is a 1/5 feedback company. The worst ever.

6 de junho de 2024
Opinião espontânea
logótipo da The Sausage Man

Resposta da The Sausage Man

We sincerely apologise for the experience you had with our service. Your feedback is invaluable to us, and we are deeply sorry for the issues you encountered:

1. We regret that you found our customer service to be poor. Providing excellent customer service is our priority, and we apologise if we fell short in your case.

2. It's unacceptable that only half of your order was sent. We understand the frustration this caused and apologize for the inconvenience. We are investigating how this occurred to prevent it from happening in the future.

3. We apologise for the delay caused by our delivery service. We strive to ensure timely deliveries, and we regret any inconvenience caused by the delay. Your feedback regarding the delivery company is noted, and we will address this with them.

Please contact our customer service team directly so that we can resolve these issues promptly and make things right for you. Your satisfaction is important to us, and we are committed to improving based on your feedback.

Once again, we apologise for the experience you had and thank you for bringing this to our attention.

Best regards,

The Sausage Man Team







Classificada 5 em 5 estrelas

Really nice hit dogs

Easy to order, fast delivery and food tastes amazing. This is the 4th order from them, would recommend the VW curry hot dogs and cheese dogs !

21 de maio de 2024
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Resposta da The Sausage Man

Thank you so much for your fantastic review and for being a loyal customer! We're thrilled to hear that you find it easy to order from us, and that our delivery is fast. We're especially delighted that you think our food tastes amazing, and we appreciate your recommendation of the VW curry hot dogs and cheese dogs!

We look forward to serving you again for your 5th order and beyond. If there's anything else we can assist you with, please don't hesitate to reach out.

Best regards,
The Sausage Man Team

Classificada 5 em 5 estrelas

Sausages arrived at specified time in…

Sausages arrived at specified time in insulated packaging
Good quality, tasty food

20 de maio de 2024
logótipo da The Sausage Man

Resposta da The Sausage Man

Thank you for your positive feedback! We're thrilled to hear that your sausages arrived on time and that you enjoyed the quality and taste of our food. Ensuring your order arrives fresh and on schedule is a priority for us.

We look forward to serving you again in the future!

Best regards,
The Sausage Man Team

Classificada 5 em 5 estrelas

Currywurst for tea!

Speedy delivery and the goods arrived in perfect order ready for the freezer
The food is of very good quality and there were also a couple of welcome 'freebies'.

14 de maio de 2024
Classificada 5 em 5 estrelas

First Class Service

My order arrived on time and very well packed, keeping my bratwurst and bockwurst well frozen ready to go straight into my freezer. Thanks too for the free apfel strudel, my family will enjoy eating that treat!

15 de maio de 2024

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