My Scentify tower diffuser just died at approx. 18 mon of age. Such a short lifespan for $229+tax+$30/bottle of oil. Company offered to replace at 50% discount but its left such a bad aftertaste that... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I am very early on into my candlemaking journey, but this company were recommended to me because of the quality of their scent throws. The recommendation was spot-on and not only that I can get every... Ver mais
A empresa respondeu
Its pleasure to find some one will do what they say. past experience Time ordered in mid April received 2nd June three dead plants( I wish now to apology to the delivery people who had had the unfores... Ver mais
I love Scentify fragrance oil and so do all my customers. They say the fragrance just lasts and lasts. Had a slight hiccup with my last order but the the fault lied with Royal Mail and NOT Scentify.... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Scentify UK is a specialist supplier of fragrance oils for candle making, wax melts, home fragrance and cosmetic applications. Our range is built around consistent, high-performing scents that makers can rely on, whether you're testing small batches or scaling production. We also supply fragrance solutions for room sprays, reed diffusers and wider home scenting applications, giving you flexibility across your product range. Every fragrance is supported with clear technical documentation, including CLP, SDS and IFRA, so you can work with confidence and stay compliant. We offer a wide selection of trending, classic and exclusive scents, designed to perform well while remaining accessible for both new and experienced makers. Orders are dispatched quickly from the UK, with free CLP labels included to support your workflow. Scentify is built on clarity, reliability and ease of use - helping you create products your customers come back for.
Informações de contacto
C4 Goldbank Business Park, Wilton Road, DN364AW, Humberston, Reino Unido
- 07760469101
- info@scentify.co.uk
- www.scentify.co.uk
4,4
Excelente
382 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 80% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent Scents and Customer Service
27 de setembro de 2024
Resposta da SCENTIFY UK
Thank you so much for the wonderful review Jill, we very much appreciate hearing how happy you are with your scents :)
A gorgeous mold for wax melts
A gorgeous mold for wax melts,
It creates intricate and beautiful designs, adding an elegant touch to my creations.
21 de agosto de 2024
Opinião espontânea
Resposta da SCENTIFY UK
Thank you so much for the wonderful review Alice, we very much appreciate hearing how happy you are with your moulds :)
I paid 14.99 delivery at time of…hidden charges
I paid 14.99 delivery at time of purchase and my goods could not be delivered until I paid a further customs charge of 15 euro. Needless to say I won't be buying from your site again.
Very disappointed customer
Maggie
3 de setembro de 2024
Resposta da SCENTIFY UK
Hi Maggie, we are sorry to hear you are disappointed. The £14.99 we charged was for the delivery charge. However, the customs fees are set by your local government and not ourselves so they are not avoidable unfortunately.
Fantastic company
Fantastic company, excellent products, great
prices, received very quickly, ill definitely use again and would highly recommend 😊
2 de setembro de 2024
Resposta da SCENTIFY UK
Thank you so much for the wonderful review Tia, we very much appreciate hearing how happy you are with your products :)
Excellent
Ordered yet another few moulds- all moulds I have from Truly Personal are fantastic. Arrive promptly, well packaged & excellent quality. Certainly recommend.
26 de julho de 2024
Resposta da SCENTIFY UK
Thank you so much for the wonderful review Carolyn, we very much appreciate hearing how happy you are with your moulds :)
Found the smells really strong & prompt….
Found the smells really strong & prompt delivery well done will be ordering again very soon thanks 🤩
6 de agosto de 2024
Resposta da SCENTIFY UK
Thank you so much for the wonderful review Norma, we very much appreciate hearing how happy you are with your new fragrances :)
Only just found you so do need some…
Only just found you so do need some time for getting to know each smell and deciding which ones I love.
However up to now I’ve been very happy with my purchase
3 de junho de 2024
Resposta da SCENTIFY UK
Thank you so much for the wonderful review Cat, we very much appreciate hearing how happy you are with your new fragrances :)
Resposta da SCENTIFY UK
Thank you so much for the wonderful review Lou, we very much appreciate hearing how happy you are with your new products :)
Their fragrance oils are so nice
Their fragrance oils are so nice, very true to likeness and the scent lasts ages. Absolutely fantastic service, delivery was really quick. I will be ordering again!!!!!!
5 de abril de 2024
Opinião espontânea
Resposta da SCENTIFY UK
Thank you so much for the wonderful review Kiera, we very much appreciate hearing how happy you are with your new fragrances :)
Great quality moulds
Great quality moulds - first run of wax melts came out so well. Thank you.
25 de março de 2024
Resposta da SCENTIFY UK
Thank you so much for the wonderful review Tamsin, we very much appreciate hearing how happy you are with your moulds :)
Just started making wax melts
Just started making wax melts I needed something to take away smells as my husband has a medical condition with incontinence problems and constant infections
Been looking around for something that’s strong in smells and the fragrance, oil work well
27 de março de 2024
Resposta da SCENTIFY UK
Thank you so much for the wonderful review Karen, we very much appreciate hearing how happy you are with your new fragrances :)
Very happy
My first order & only a small one. Good choice of products, had what I needed & delivery was quick.
29 de janeiro de 2024
Resposta da SCENTIFY UK
Thank you so much for the wonderful review Jane, we very much appreciate hearing how happy you are with your new products :)
Great products good prices good delivery
Great products good prices good delivery
8 de janeiro de 2024
Resposta da SCENTIFY UK
Thank you so much for the wonderful review Isobella, we very much appreciate hearing how happy you are with your new products :)
Was leaking when arrived
8 de janeiro de 2024
Resposta da SCENTIFY UK
Hi Leah, we are sorry to hear this and would love the chance to rectify the issue, please email us at contactus@trulypersonal so we can help further. Regards Team TP
Great service from this company
Great service from this company. Good range of products and good quality
3 de janeiro de 2024
Wax melt molds
I recently purchased wax melt molds. The quality of the products are excellent and the speed of the delivery from order to arriving was exceptional. I would highly recommend this company.
30 de novembro de 2023
I loved the smells some beautiful…
I loved the smells some beautiful fragrances and the lemon and lavender for candles is outstanding will always buy my fragrances here from now on, thank you xx
1 de novembro de 2023
Quality products
Items were delivered quickly, packaged fantastically, the fragrance oil that I received are great quality will definitely, sorry I should say I’ve already ordered more and will definitely order more items in the future and recommend Truly Personal to family and friends👍
29 de setembro de 2023
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.