Scentitlondon Opiniões 

170
TrustScore: 2 em 5

1,8

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Another purchase, another CON!, I'm pursuing through my credit card Co' to have them removed and continually watched and excluded from the payment security companies, these practices need stopping. T... Ver mais

Classificada 1 em 5 estrelas

Beställde grejer den 1/10 och efter 6v tröttna jag på att vänta, får inga svar på mina mejl, eller kontaktförfrågningar, har jagat dom i snart 3 veckor och finns inga tecken på aktivitet. Jättetråkigt... Ver mais

Classificada 1 em 5 estrelas

Am 25.02.2024 habe ich eine Bestellung aufgegeben und auch gleichzeitig bezahlt. Laut Webseite sollte die Bestellung innerhalb 10-14 Arbeitstagen verschickt werden. Nach 17 Arbeitstagen Wartezeit habe... Ver mais

Classificada 1 em 5 estrelas

Själva doften är helt okej men flaskan och korken är bortom all kritik. Korken öppnas, vätskan läcker och den passar inte riktigt där den ska, åtminstone inte på min xc60. Och när vätskan läcker först... Ver mais

Informações sobre a empresa

  1. Loja de cosmética

Escrito pela empresa

At ScentitLondon we believe that scents make sense and for that reason they should be available to you at the lowest price. We specialise in the distribution of authentic niche and designer fragrances as well as samples and discovery sets. We are proudly the only distributor of Dua fragrances in the UK and Europe.


Informações de contacto

1,8

Mau

TrustScore: 2 em 5

170 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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1,8

Todas as opiniões

(170)

4 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great service, smell fantastic.

I have ordered from ScentitLondon a few times now and have been very impressed with their service, they have some fantastic aftershaves to choose, really spoiled for choice and their Dua's are top notch. If you want compliments and smell great, I recommend the Dua's.

25 de março de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

High Quality

First buy from this company and I would recommend. Fragrance is high quality and I will be shopping with them again.

23 de março de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Don't hesitate

Great service fast efficient great packaging, even items pre ordered came quick, and nice people to communicate with, and the dua extreme fellow is amazing even better than the TF . original of for men extreme, brilliant.

16 de março de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Frustrating service

Frustrating service. The scent I wanted was on back-order but even taking this into consideration the item took forever to be dispatched- much later than the company had stated when I ordered it . The company tried to blame Royal Mail delays but they had clearly not even sent it to Royal Mail. As a result my dad’s present was late. It was a most frustrating retail experience and I wouldn’t order from them again, which is unfortunate as the product smelled good.

24 de novembro de 2022
logótipo da Scentitlondon

Resposta da Scentitlondon

Hi Helen, hope you’re doing well, I’m sorry to hear of your dissatisfaction with your last order from us. The product purchased was one of our preorder products which takes 10-14 working days to be dispatched. We always communicate this on every pre-order and continue to give updates up until the item is dispatched from our studio.

Unfortunately there were delays at the time of the order due to increase in demand because of the holiday season as well as continues Royal Mail strikes, Again this was communicated to all our customers affected. We have since added more delivery partners to our service to ensure this doesn’t happen again.

If you have any questions regarding this issue please do not hesitate to get in contact via email and I’ll be glad to answer them.

Kind regards
Kojo

Classificada 5 em 5 estrelas

Great service

Easy ordering process, fair prices and delivery was even quicker than I expected. Email updates about my order every step of the way, very happy customer, will be using scentit again!

7 de fevereiro de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

I believe they are the only main…

SEE EDIT BELOW AFTER REVIEW...

I believe they are the only main company selling Dua fragrances I'm the UK so i had to accept the fact it wouldn't even be dispatched for 10 days+.

Clearly what they are doing is waiting until you order then ordering themselves directly from Dua in the US as opposed to keeping stock. They may even be 'drop-shipping' where it doesn't even go to them first and they just order on your behalf and input your address and it comes straight from the US but I'm not sure. I forgot to check the postage label.

They say it's pre-order but it's simply because they don't keep the stock.

The fragrance though is great and price is slightly on the side of expensive but not bad.

EDIT...
Thanks to their reply i now know how they work and in which case i stand corrected. If that is the case then i guess it works well for both more commonly bought fragrances and the ones they wouldn't carry. As such i have changed the star rating from 3 to 4. The reason for the 4 instead of 5 is simply due to the wait still being long even though there is a genuine and acceptable reason.

Thanks for the reply.

4 de fevereiro de 2023
Opinião espontânea
logótipo da Scentitlondon

Resposta da Scentitlondon

Hi Marc hope you’re doing well, thank you for your feedback on your order with us. Just wanted to give some clarity on the service we provide.
80% of all our products are readily available to be dispatch straight away from our office in the UK. Unfortunately due to the quantity of fragrances available from Dua we can’t carry them all. As requested by many of our customers we introduced our preorder service which gives our customers access to the fragrances we wouldn’t usually carry. We add any preorders to our weekly restock from Dua to be delivered to our offices. Every order is processed and dispatched straight from our office in London. If you have any questions please do not hesitate to contact us via email.

Kind regards

Classificada 5 em 5 estrelas

Dua fragrances are very high quality

Dua fragrances are very high quality. I have purchased many and all of them are brilliant. Scent it London are excellent. Orders processed and despatched really quickly unless they have to source from their suppliers in which case they keep you informed and updated. I have purchased several dua fragrances from them in the past and I've never had any issues whatsoever. Try them, you won't be disappointed.

3 de fevereiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great products and service

Order arrived really fast considering RM strikes were in action. It really is the no.1 place to go if you have a discontinued fragrance you love but can’t find anymore. I would love if they did more discontinued fragrances

4 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I’ve been looking for d and g by for…

I’ve been looking for d and g by for years since it was discontinued and I saw a version of it on here I’m usually sceptical as I’ve never found a good version but this is 11/10 good fast delivery I really recommend

23 de janeiro de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Bon produit

Le parfum est tout à fait conforme à mes attentes et a été envoyé très rapidement.
En revanche, quelqu'un a, de toute évidence, cherché à ouvrir (sans succès, heureusement) le carton pendant l'acheminement.

9 de outubro de 2022
Classificada 5 em 5 estrelas

Rive Gauche is back!

For those who miss Yves Saint Laurent's Rive Gauche, Scentit London offers the exact experience that this fragrance offers with "River Fougere". I'm excited. Payment and delivery went smoothly. Five stars!

11 de outubro de 2022

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