You kept us well informed at all times.Arrived punctually did a good job on both occasions. Tradesmen were just great, easy to talk to and explained everything. Pricing was fair , no unexplained ext... Ver mais
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Leia as opiniões dos outros
Scott Findlay replaced our boiler recently – they were prompt at communication and kept us informed about when the engineer would arrive. Albert was punctual, professional and knowledgable, and went a... Ver mais
The carried out the work to a high standard, on time with minimal disruption. The works included the tiling, shower installation which was carried out well within budget and the original quotation. I... Ver mais
A empresa respondeu
On time, professional, thorough, super clean and respectful. Local, too, which is why we hired them in the first place. We’ve used them for 10 years now and the team is always spot on, year after year... Ver mais
A empresa respondeu
Informações sobre a empresa
- Empresa de aquecedores
- também em
- Canalizador
- Companhia de gás
- Engenheiro de petróleo e gás
- Fornecedor de caldeiras
- Instalação de gás
Escrito pela empresa
Proud to have been voted Edinburgh's Best Domestic Central Heating & Plumbing Company 2023 in the Scottish Enterprise Awards, Scott Findlay is a local, family firm which is trusted by 1000's of clients to provide high quality, friendly and reliable service. We offer convenient one hour arrival slots so you can plan your day and send email and text reminders so you can keep track of your engineer. You can rely on us to look after all your gas heating and plumbing needs and we are accredited by Worcester Bosch at their highest Diamond level installer status so you know that your new boiler is being fitted by a professional and comes with market leading 12 year guarantee. If you're looking for experts in boiler repairs and servicing then we're the number one choice in the city for service and quality and all repairs are covered by a 12 month guarantee.
Informações de contacto
5-7 Wolseley Place, EH8 7AD, Edinburgh, Reino Unido
- 0131 669 9993
- info@scottfindlay.co.uk
- www.scottfindlay.co.uk
5,0
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Resposta da Scott Findlay
Thank you Joan!
Service was excellent
Service was excellent. Andrew explained what he was doing and why. Very helpful
7 de julho de 2026
Resposta da Scott Findlay
This is great to hear about Andrew, many thanks Sheila!
Excellent service…
The excellent service from Scott Findlay is just what we have come to expect.
7 de julho de 2026
Resposta da Scott Findlay
Thank you Bruce!
Staff extremely professional and they…
Staff extremely professional and they made a great job eventually but provided the wrong sized replacement initially. We wouldn’t hesitate to use them again.
7 de julho de 2026
Resposta da Scott Findlay
Many thanks for the review Brendan, and apologies for the mix up with your shower screen. I’m glad we were able to get everything sorted in the end and we look forward to working with you again!
Easy to contact by phone.
Easy to contact by phone.
Helpful office staff. They know if you’re a customer and what work has been done previously.
Very good plumbing work. Turn up on time in spite of traffic!
10 de julho de 2026
Resposta da Scott Findlay
Thank you John, this is great to hear!
Best work possible
Everyone I spoke to was friendly and helpful. My engineer Alan was tremendously experienced and good at his job. I knew he'd do the best work possible. I'm very happy to be with Scott Findlay.
10 de julho de 2026
Resposta da Scott Findlay
Many thanks for taking the time to write such a positive review, it's much appreciated!
Very responsive
Very responsive, excellent and timely service. Will definitely be using them again!
19 de junho de 2026
Resposta da Scott Findlay
Thanks Helen, we look forward to working with you again!
Knowledgeable, prompt and friendly service
Scott Findlay was called out as my heating would not switch off. The offending value was quickly replaced and the problem rectified. I would recommend Scott Findlay to other people.
8 de julho de 2026
Resposta da Scott Findlay
I'm so glad we were able to help, and thank you for the recommendation Peter!
Scott Findlay are reliable
Scott Findlay are reliable, polite, honest and do a good job
2 de julho de 2026
Resposta da Scott Findlay
Thank you Dorothy!
Resposta da Scott Findlay
Many thanks Sam!
Excellent (again!)
Since 2020 I’ve had the annual boiler service carried out by Scott Findlay. As always, the service this year was efficient and thorough. The engineer, Martinus, was professional and courteous and explained the work carried out (replacing the heat exchanger gasket). The office followed up promptly via e-mail with the service certificate. Excellent all round.
13 de julho de 2026
Opinião espontânea
Resposta da Scott Findlay
Many thanks for the continued support Gavin, we look forward to working with you again!
A first class reliable company
I have used Scott Findlay on several occasions and have found them to be a first class reliable company. The customer service was excellent, the plumbers arrived on time and carried out the repairs in a professional manner, and the charges were competitive.
30 de junho de 2026
Resposta da Scott Findlay
Thank you Roy, it's great to hear that you find our customer service excellent as this is what we really pride ourselves on!
My experience with Scott Findlay…
My experience with Scott Findlay company has been outstanding. Communications, updates, job reminders etc, always keeping you up to date. Good to have an office with actual people you can talk and communicate with as well. Thank you so much for the work which has been done so far.
12 de julho de 2026
Resposta da Scott Findlay
We are very grateful for your kind review, many thanks Alison!
Excellent service from start to finish
Excellent service from start to finish. Arrived on time and very respectful of my home. Would definitely recommend this company.
1 de julho de 2026
Resposta da Scott Findlay
We are really appreciative of your 5 star review and recommendation, many thanks Agnes!
Prompt, professional and transparent service
I had an excellent experience with Scott Findlay Plumbing & Heating and wouldn't hesitate to recommend them.
From the initial phone call, the customer service was excellent. The advisor clearly explained the pricing structure before I booked, which I really appreciated, and I found their rates to be very competitive compared with several other companies I contacted for quotes.
Although my issue wasn't urgent, they arranged for an engineer to attend the next day.
Engineer Jack Lumsden carried out the work and was professional, courteous, and knowledgeable throughout. He took the time to explain exactly what the issue was with the cold water storage tank and talked me through the solution in a way that was easy to understand.
What particularly impressed me was his attention to detail and pride in his work. Rather than simply replacing the faulty ballcock, he also fitted an isolation valve, explaining that it would make any future maintenance much easier and minimise disruption if work was ever needed again. It wasn't something he had to do, but it demonstrated real diligence and foresight. Everything was tested before he left, and he made sure the work area was left clean and tidy.
It's refreshing to deal with a company that is transparent about pricing, competitively priced, responsive, and delivers such a high standard of workmanship.
Thank you to Jack and the whole team. I'll certainly be using Scott Findlay Plumbing & Heating again and will happily recommend them to family and friends.
9 de julho de 2026
Opinião espontânea
Resposta da Scott Findlay
Thank you so much Kholoud for leaving such a detailed and thoughtful review! We're delighted to hear that you had an excellent experience from the initial booking right through to Jack’s visit. Clear communication and excellent customer care are a core part of our company values, but we’re especially happy to hear that Jack’s professionalism and forward-thinking has really made our service stand out. Thank you again for choosing us and for taking the time to share your experience. We look forward to helping you again whenever you need us!
Simply the best
Perfect company always arrive on time quietly carry out the service excellent result
25 de junho de 2026
Resposta da Scott Findlay
Thanks Pamela, this is lovely to hear!
Boiler service.
They contacted me to remind me my boiler was due a service. Arranged an engineer to call when it suited me and he arrived on time, carried out the work. Professional, courteous and respected my property. Excellent service once again.
26 de junho de 2026
Resposta da Scott Findlay
Thank you so much for the kind words, we really appreciate it Michael!
All staff helpful and courteous which is why we have used this company for at least 10 years .
Very helpful office staff. Appointment reminder and engineer arrived on tim e, wore overshoes and was polite and worked quickly and neatly.
22 de junho de 2026
Resposta da Scott Findlay
Thank you Gordon for the wonderful review! We always aim to leave as minimal mess as possible and to provide the best service that we can, so it's always great to have this kind of feedback.
Professional and helpful
Friendly, professional service. Very happy with the result.
24 de junho de 2026
Resposta da Scott Findlay
We are always appreciative of those who take the time to leave a review, so thank you very much!
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