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Scrivens Opticians & Hearing Care Opiniões 

2127
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’m very very happy with the short time I had to wait to attend my now second appointment. Was met with a smile and was seen more or less at my exact appointment time. The lady optician was very frien... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

very helpfull staff known a long time . different optician trying different help for my eyes to save lazor treatment , very happy with todays visit at bourne end bucks ,

A empresa respondeu

Classificada 5 em 5 estrelas

I met Andy (a Scriven's roving manager - he might even be Roman, despite being younger than I!) many years ago when he was working at another opticians (before it was taken over by Scrivens). His jo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Yesterday we visited Scrivens in St Ives, Cambridgeshire, for a check up post cataract surgery and to purchase appropriate spectacles. The technician Charlotte was patient, friendly and knowledgeable... Ver mais

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Informações sobre a empresa

  1. Oculista
  2. Fornecedor de lentes de contacto
  3. Grossista de óculos
  4. Loja de aparelhos auditivos
  5. Optometrista
  6. Loja de óculos de sol

Sobre Scrivens Opticians & Hearing Care

Escrito pela empresa

Scrivens Opticians & Hearing Care - Caring for Your Eyes and Ears Since 1938

At Scrivens Opticians & Hearing Care, we believe that looking after your sight and hearing should be simple, reassuring, and personal. Founded in 1938, we are proud to be a family-run British business that has grown to become one of the UK’s most trusted names in optical and hearing care. With over 160 branches nationwide, our mission has always been the same - to help every customer see and hear life at its very best.

We offer a complete range of professional services, including comprehensive eye examinations, advanced retinal imaging, contact lens fittings, and free hearing checks carried out by qualified experts. Our friendly teams take the time to understand your individual needs, ensuring every visit is comfortable, informative, and tailored to you.

Explore our stylish range of designer glasses and sunglasses, along with high-quality contact lenses and digital hearing aids featuring the latest technology for clear, natural sound. Whether you’re updating your eyewear, booking your next eye test, or exploring hearing solutions, you’ll always find expert advice and a warm welcome at Scrivens.

As a long-established provider of NHS eye and hearing services, we are proud to make exceptional care accessible to everyone. Every product and service we offer is designed to enhance your comfort, confidence, and quality of life.

At Scrivens, your sight and hearing are in safe hands - because caring for you is at the heart of everything we do.

Book an eye test

Book a hearing test

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Optical and hearing services

Escrito pela empresa

Optical services
Eye tests, NHS eyecare services, private eye examinations, contact lenses, over 60s eyecare, Free kids eyecare, OCT in selected branches.
Hearing services
Free hearing tests, free NHS hearing aids for over 19s, digital hearing aids, hearing screening, hearing aid batteries, mould retubing, hearing aid servicing, ear wax removal in selected branches.

Informações de contacto

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Expert care in your area

Drop by your nearest branch for care you can trust.

4,7

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 88% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(2127)

897 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Brilliant.

Friendly welcome, excellent service, Brilliant.
Staff are always friendly and offer knowledge and understanding on every visit.

High Street, Wolstanton branch.

5 de junho de 2026
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Resposta da Scrivens Opticians & Hearing Care

We’re delighted you’re happy with your experience, visit us again soon!

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service, I have been with specsavers since needing glasses, but went to the lymington branch as normal but was told I could no longer have my free NHS eye test as they didn't have a box to tick on computer, even though I stated I was on universal credit, and esa, and do not work due to my serious mental illness, I was made to feel like a second class citizen, so i went back to car and called scrivens in hythe and they booked me in same day. The service was outstanding and very friendly much better environment than the what felt like a conveyor belt at specsavers, the staff was just very informative and friendly and didn't try to over sell me which is a massive bonus.Fantastic service, I have been with specsavers since needing glasses, but went to the lymington branch as normal but was told I could no longer have my free NHS eye test as they didn't have a box to tick on computer, even though I stated I was on universal credit, and esa, and do not work due to my serious mental illness, I was made to feel like a second class citizen, so i went back to car and called scrivens in hythe and they booked me in same day. The service was outstanding and very friendly.

8 de junho de 2026
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Resposta da Scrivens Opticians & Hearing Care

Danny Mabe, we're happy you found our staff to be so supportive during your experience here at Scrivens

Classificada 4 em 5 estrelas

Eye test and examination today…

Today my husband and I went for our annual eye test and were treated with great kindness, respect. The manageress and her team are very professional with just the right touch of humour to put you at ease. The examination was very thorough, will do another review when I receive my new glasses with changed prescription.

6 de junho de 2026
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Resposta da Scrivens Opticians & Hearing Care

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Classificada 5 em 5 estrelas

Abi Warrington at Scrivens Gosport…

Abi Warrington at Scrivens Gosport treated me superbly today. My hearing test was carried out professionally and empathetically. It was a pleasure to be in her company for the duration of the tests and I look forward to our next meeting in July. John Hardman

6 de junho de 2026
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Resposta da Scrivens Opticians & Hearing Care

We're looking forward to your next visit with us!

Classificada 5 em 5 estrelas

Timely

Timely, unrushed and friendly service and staff

6 de junho de 2026
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Resposta da Scrivens Opticians & Hearing Care

Thanks again for taking the time to leave us this information about your recent visit. Take care!

Classificada 1 em 5 estrelas

Joined their contact lens plan and paid…

Joined their contact lens plan and paid for 3 months lenses up front. Another month's payment was paid by DD before I cancelled the plan. I received only 2 months of worth of lens after having paid for 4 months. On contacting the the contact lens department I was told I would receive 1 months repayment. Therefore I paid for 4 months of lenses, received 2 months and 1 month returned payment, they still owe me a months payment! Total rip off, lenses can be bought a lot cheaper online and get what you have paid for.

1 de abril de 2026
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Resposta da Scrivens Opticians & Hearing Care

Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at customercare@scrivens.com

Classificada 5 em 5 estrelas

Gosport branch: excellent staff and service

Popped in to get my hearing aid's in-ear sound leads. Staff changed while I waited. I mentioned my specs needed adjusting as the had become loose on my head. The staff replied "no problem we can adjustnthem for you". They did this evening though I explained the glasses were not purchased at Scrivens.

Scrivens should be proud of the Gosport branch staff. Very helpful and polite. Great ambassadors for Scrivens! I'll definitely use them when my eyes need testing and if new specs are needed.

2 de junho de 2026
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Resposta da Scrivens Opticians & Hearing Care

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Classificada 5 em 5 estrelas

Excellent service

Called into the Glossop Rd branch this afternoon after the lens in my reading glasses popped out.
I need my glasses for work as I input data while travelling between buildings.
The lady was really helpful and friendly and fixed it immediately with no charge.
Excellent service
Thank you

3 de junho de 2026
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Resposta da Scrivens Opticians & Hearing Care

Thank you for taking the time to leave us such a nice review!

Classificada 5 em 5 estrelas

Incredibly thorough optician

Incredibly thorough optician, professional and helpful staff. I was referred by my daughter in law and couldn't be happier I've made the change to Scrivens Doncaster.

21 de maio de 2026
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Resposta da Scrivens Opticians & Hearing Care

Thank you for the kind words! We’re so happy your visit at Scrivens went so smoothly

Classificada 5 em 5 estrelas

Fantastic service

Excellent service from friendly, professional staff. I attended the New Brighton branch for a hearing test. The audiologist was extremely knowledgeable and was very thorough when explaining the test results and options open to me. She was very patient and took time to answer my questions. The receptionist and branch manager were also really helpful. I would highly recommend Scrivens to friends & family.

29 de maio de 2026
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Resposta da Scrivens Opticians & Hearing Care

Your kind words about our hearing care services mean so much to us, thank you!

Classificada 5 em 5 estrelas

Audiology at Scrivens

I had an appointment at Scrivens Hawthorn Road Kingstanding this morning to review my hearing aids
I cannot praise Umme the audiologist enough .She was very thorough friendly and very knowledgeable.
Everything was explained clearly and I was very impressed with every aspect.
Many thanks indeed

2 de junho de 2026
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Resposta da Scrivens Opticians & Hearing Care

Thank you for trusting us with your hearing care. We’re so pleased you’re satisfied with your hearing aids!

Classificada 5 em 5 estrelas

All staff helpful

All staff helpful, knowledgeable and personable.

2 de junho de 2026
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Resposta da Scrivens Opticians & Hearing Care

We’re pleased to hear we could provide you with a memorable experience during your visit.

Classificada 5 em 5 estrelas

Excellent customer service and staff at…

Excellent customer service and staff at the Hamstead store. Very impressed.

2 de junho de 2026
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Resposta da Scrivens Opticians & Hearing Care

Please don't hesitate to reach out if there's anything additional we can do for you.

Classificada 5 em 5 estrelas

Just come back off holiday in Newquay…

Just come back off holiday in Newquay the young lady in scrivens was great saved repaired my earring aid 10mins to go bank holiday as well fixed after dog tried to eat it thankyou so much Michael ayres Birmingham

23 de maio de 2026
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Resposta da Scrivens Opticians & Hearing Care

Thank you for taking the time to leave us such a nice review!

Classificada 5 em 5 estrelas

The staff at Bolton are excellent &…

The staff at Bolton are excellent & very friendly and helpful. Nicole helped my brother choose his frames & was very helpful & efficient. Highly recommend.

1 de junho de 2026
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Resposta da Scrivens Opticians & Hearing Care

We’re delighted you’re happy with your experience, visit us again soon!

Classificada 5 em 5 estrelas

Absolutely fantastic!

Staff were absolutely excellent.
Friendly, helpful, professional, attentive & knowledgeable .
Had both hearing & sight test & coulnt have asked for any better service.

30 de maio de 2026
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Resposta da Scrivens Opticians & Hearing Care

Linda T, thank you so much for your high rating!

Classificada 5 em 5 estrelas

Outstanding service as usual

Outstanding service as usual. I’m particularly impressed with the first class professionalism and dedication, as demonstrated by the optometrist Mr Andrew MacDonald.

30 de maio de 2026
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Resposta da Scrivens Opticians & Hearing Care

We truly appreciate your support and positive feedback, thank you for taking the time to share it. We’ll be here to provide great service again when you need us.

Classificada 5 em 5 estrelas

Louise in the Halesowen branch

Louise in the Halesowen branch was lovely. Super helpful and remained patient while I looked at every frame. Would recommend to friends

30 de maio de 2026
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Resposta da Scrivens Opticians & Hearing Care

We truly appreciate your support and positive feedback, thank you for taking the time to share it.

Classificada 5 em 5 estrelas

Staff were absolutely excellent

Staff were absolutely excellent. Very attentive and informative. Would definitely recommend. Best opticians I’ve used.

30 de maio de 2026
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Resposta da Scrivens Opticians & Hearing Care

We look forward to your next visit! Take care!

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