I’m very very happy with the short time I had to wait to attend my now second appointment. Was met with a smile and was seen more or less at my exact appointment time. The lady optician was very frien... Ver mais
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I’m very very happy with the short time I had to wait to attend my now second appointment. Was met with a smile and was seen more or less at my exact appointment time. The lady optician was very frien... Ver mais
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very helpfull staff known a long time . different optician trying different help for my eyes to save lazor treatment , very happy with todays visit at bourne end bucks ,
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I met Andy (a Scriven's roving manager - he might even be Roman, despite being younger than I!) many years ago when he was working at another opticians (before it was taken over by Scrivens). His jo... Ver mais
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Yesterday we visited Scrivens in St Ives, Cambridgeshire, for a check up post cataract surgery and to purchase appropriate spectacles. The technician Charlotte was patient, friendly and knowledgeable... Ver mais
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Escrito pela empresa
At Scrivens Opticians & Hearing Care, we believe that looking after your sight and hearing should be simple, reassuring, and personal. Founded in 1938, we are proud to be a family-run British business that has grown to become one of the UK’s most trusted names in optical and hearing care. With over 160 branches nationwide, our mission has always been the same - to help every customer see and hear life at its very best.
We offer a complete range of professional services, including comprehensive eye examinations, advanced retinal imaging, contact lens fittings, and free hearing checks carried out by qualified experts. Our friendly teams take the time to understand your individual needs, ensuring every visit is comfortable, informative, and tailored to you.
Explore our stylish range of designer glasses and sunglasses, along with high-quality contact lenses and digital hearing aids featuring the latest technology for clear, natural sound. Whether you’re updating your eyewear, booking your next eye test, or exploring hearing solutions, you’ll always find expert advice and a warm welcome at Scrivens.
As a long-established provider of NHS eye and hearing services, we are proud to make exceptional care accessible to everyone. Every product and service we offer is designed to enhance your comfort, confidence, and quality of life.
At Scrivens, your sight and hearing are in safe hands - because caring for you is at the heart of everything we do.
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Escrito pela empresa
60 Islington Row Middleway, Edgbaston, B15 1PH, Birmingham, Reino Unido

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Friendly welcome, excellent service, Brilliant.
Staff are always friendly and offer knowledge and understanding on every visit.
High Street, Wolstanton branch.

Resposta da Scrivens Opticians & Hearing Care
Fantastic service, I have been with specsavers since needing glasses, but went to the lymington branch as normal but was told I could no longer have my free NHS eye test as they didn't have a box to tick on computer, even though I stated I was on universal credit, and esa, and do not work due to my serious mental illness, I was made to feel like a second class citizen, so i went back to car and called scrivens in hythe and they booked me in same day. The service was outstanding and very friendly much better environment than the what felt like a conveyor belt at specsavers, the staff was just very informative and friendly and didn't try to over sell me which is a massive bonus.Fantastic service, I have been with specsavers since needing glasses, but went to the lymington branch as normal but was told I could no longer have my free NHS eye test as they didn't have a box to tick on computer, even though I stated I was on universal credit, and esa, and do not work due to my serious mental illness, I was made to feel like a second class citizen, so i went back to car and called scrivens in hythe and they booked me in same day. The service was outstanding and very friendly.

Resposta da Scrivens Opticians & Hearing Care
Today my husband and I went for our annual eye test and were treated with great kindness, respect. The manageress and her team are very professional with just the right touch of humour to put you at ease. The examination was very thorough, will do another review when I receive my new glasses with changed prescription.

Resposta da Scrivens Opticians & Hearing Care
Abi Warrington at Scrivens Gosport treated me superbly today. My hearing test was carried out professionally and empathetically. It was a pleasure to be in her company for the duration of the tests and I look forward to our next meeting in July. John Hardman

Resposta da Scrivens Opticians & Hearing Care

Resposta da Scrivens Opticians & Hearing Care
Professional and friendly service , as always, from Scrivens, Broadstone , Dorset.

Resposta da Scrivens Opticians & Hearing Care
Joined their contact lens plan and paid for 3 months lenses up front. Another month's payment was paid by DD before I cancelled the plan. I received only 2 months of worth of lens after having paid for 4 months. On contacting the the contact lens department I was told I would receive 1 months repayment. Therefore I paid for 4 months of lenses, received 2 months and 1 month returned payment, they still owe me a months payment! Total rip off, lenses can be bought a lot cheaper online and get what you have paid for.

Resposta da Scrivens Opticians & Hearing Care
Popped in to get my hearing aid's in-ear sound leads. Staff changed while I waited. I mentioned my specs needed adjusting as the had become loose on my head. The staff replied "no problem we can adjustnthem for you". They did this evening though I explained the glasses were not purchased at Scrivens.
Scrivens should be proud of the Gosport branch staff. Very helpful and polite. Great ambassadors for Scrivens! I'll definitely use them when my eyes need testing and if new specs are needed.

Resposta da Scrivens Opticians & Hearing Care
Called into the Glossop Rd branch this afternoon after the lens in my reading glasses popped out.
I need my glasses for work as I input data while travelling between buildings.
The lady was really helpful and friendly and fixed it immediately with no charge.
Excellent service
Thank you

Resposta da Scrivens Opticians & Hearing Care
Incredibly thorough optician, professional and helpful staff. I was referred by my daughter in law and couldn't be happier I've made the change to Scrivens Doncaster.

Resposta da Scrivens Opticians & Hearing Care
Excellent service from friendly, professional staff. I attended the New Brighton branch for a hearing test. The audiologist was extremely knowledgeable and was very thorough when explaining the test results and options open to me. She was very patient and took time to answer my questions. The receptionist and branch manager were also really helpful. I would highly recommend Scrivens to friends & family.

Resposta da Scrivens Opticians & Hearing Care
I had an appointment at Scrivens Hawthorn Road Kingstanding this morning to review my hearing aids
I cannot praise Umme the audiologist enough .She was very thorough friendly and very knowledgeable.
Everything was explained clearly and I was very impressed with every aspect.
Many thanks indeed

Resposta da Scrivens Opticians & Hearing Care
All staff helpful, knowledgeable and personable.

Resposta da Scrivens Opticians & Hearing Care
Excellent customer service and staff at the Hamstead store. Very impressed.

Resposta da Scrivens Opticians & Hearing Care
Just come back off holiday in Newquay the young lady in scrivens was great saved repaired my earring aid 10mins to go bank holiday as well fixed after dog tried to eat it thankyou so much Michael ayres Birmingham

Resposta da Scrivens Opticians & Hearing Care
The staff at Bolton are excellent & very friendly and helpful. Nicole helped my brother choose his frames & was very helpful & efficient. Highly recommend.

Resposta da Scrivens Opticians & Hearing Care
Staff were absolutely excellent.
Friendly, helpful, professional, attentive & knowledgeable .
Had both hearing & sight test & coulnt have asked for any better service.

Resposta da Scrivens Opticians & Hearing Care
Outstanding service as usual. I’m particularly impressed with the first class professionalism and dedication, as demonstrated by the optometrist Mr Andrew MacDonald.

Resposta da Scrivens Opticians & Hearing Care
Louise in the Halesowen branch was lovely. Super helpful and remained patient while I looked at every frame. Would recommend to friends

Resposta da Scrivens Opticians & Hearing Care
Staff were absolutely excellent. Very attentive and informative. Would definitely recommend. Best opticians I’ve used.

Resposta da Scrivens Opticians & Hearing Care
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