Pleasent expreince from purchasing to delivery. Sales people were infomative and easy to deal with, answered all queries. Delivery team were caring and efficient. Only downside is they do not offer r... Ver mais
Localização
Alterar localização2 Gallagher Retail Park, Axletree Way, WS10 9QY Wednesbury, Staffordshire,, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Sofas arrived on the date provided but delivery time kept changing on the day, so ended up staying in all day as they arrived at 6.30 pm instead of the 3pm quoted at first, the delivery men were lovel... Ver mais
A empresa respondeu
I didn't like that i was not told about the insurance and follow up health check was charged for (£350) which is a large amount of money by anybodies standards. As it happens i would not have purcha... Ver mais
A empresa respondeu
We visited the Wednesbury store last Saturday (24th July) and received brilliant support and service from a lovely member of staff named Julie. She helped measure up a variety of sofas as we consider... Ver mais
Informações sobre a empresa
Sobre poltronesofà - Junction 9
Escrito pela empresa
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Escrito pela empresa

Informações de contacto
2 Gallagher Retail Park, Axletree Way, WS10 9QY, Wednesbury, Staffordshire,, Reino Unido
- 0121 506 1760
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very knowledgeable explained how you…
Very knowledgeable explained how you can pick your colour scheme doing all of that but not making you feel rushed or looking over your shoulders.
Great experience
Great experience. Very happy with the service and honest advice given by Slack (Suki) and Brendan when deciding on our sofas. Definitely recommend 10/10
Great experience choosing a sofa
Julie was very helpful and polite when helping choosing a new sofa. She was very knowledgeable and could answer all my questions. Julie made us feel like we was not pressured and gave us time to consider our optiins.
Poderá usar IA para responderLer mais
Delivery was good.
Delivery was good.
The 2 sofa’s are out of line due to the batch numbers not being matched to each other. I have sent enquiry to Customer Service with photo’s, but no response yet.

Resposta da poltronesofà - Junction 9
Fantastic Service
We were greeted at the door by the lovely welcoming Brendan, who asked us a few questions to establish what exactly we were looking for.
He gave us a guide of where to look checking back that we were okay and supplying us and our six year old Granddaughter with chilled water.
He was always available to answer any questions we had.
When we had made our decision he helped us select our fabric and we went to his desk to complete the order and his charming colleague supplied us with coffee and showed myself and our granddaughter to the toilet.
When we arrived home we realised that we could actually fit in a larger settee and as Brendan had explained that we has 48 hours to amend our orders we phoned the store and spoke to Jaz who was also lovely, she referred to Brendan and our order was quickly amended.
Sofa delivery
Staff crew ,Scott and Marvin were brilliant,they delivered in time stated,communicated throughout with email and text message an phoned to tell me they were on their way .They handled the sofas with care .They were really helpful and gave great advice and what to do best.They put the furniture together ,showed me how the single unit works if needed removing, brilliant,thanks so much .
The men were courteous
The men were courteous, fitted sofa and took all packing away there was no mess
The person who dealt with us was very…
The person who dealt with us was very helpful & professional
excellent communication informing me
excellent communication informing me what time to expect delivery...they worked very efficiently and were finished in no time..
A great experience in buying what I…
A great experience in buying what I want.
No pushy sales people, just leave you to look around.
An excellent service when you buy also.
Top quality service
Excellent service
Made to feel very welcome, given very good advise with no pressure.
Would definitely recommend
Well as soon as we walked in the sales…
Well as soon as we walked in the sales assistant did not leave us alone to browse we nearly went elsewhere

Resposta da poltronesofà - Junction 9
Lee was superb
Lee was superb! He went above and beyond to be helpful and find out additional information for me, very knowledgeable about the range on offer along with the many fabrics. Couldn't fault the service at all.
The lady that helped us in store let us…
The lady that helped us in store let us know about everything we need to know then whenever we needed ask a question she was there so helpful well spoken polite very helpful without being suffocating i cant remember her name unfortunately other wise i would name her very happy with the service
superb customer care
superb customer care, let me say Lee is the best, he have explained us every detail, fabric and delivery.
Superb shop floor, superb employee's. 100% satisfaction.
Great service as usual
Great service as usual, lee ( the salesman) gave us all the advice needed, very knowledgeable about the range and specifications etc.
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