We were made to feel very welcome by Steph as we entered the store. It was a hot day and we were offered water which was appreciated. Steph demonstrated the mechanisms of a sofa and was kind courteous... Ver mais
Localização
Alterar localizaçãoCrossley Retail Park, Carpet Trades Way, DY11 6DY Kidderminster, Worcestershire,, GB
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Leia as opiniões dos outros
I was welcomed by a smiling young lady called Stephanie, who was very knowledgeable, polite, I explained what I was looking for and she showed me some options. I saw a recliner chair, colour,size, etc... Ver mais
We went to the Kidderminster store and were very impressed by the informal and friendly nature of the staff, and the quality of the furniture on display. There was no pressure whatsoever to buy, and w... Ver mais
OUR NEW SOFA IS FINE. It's comfortable, which is good, as we weren't able to try it before buying it. I've scored 4/5 because the delivery guys were very rushed to get it set up. Said they were allowe... Ver mais
Informações sobre a empresa
Sobre Poltronesofa - Kidderminster
Escrito pela empresa
Poltronesofa
Visit PoltronesofaPoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.
Escrito pela empresa

Informações de contacto
Crossley Retail Park, Carpet Trades Way, DY11 6DY, Kidderminster, Worcestershire,, Reino Unido
- 01562 513920
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The delivery was spot on
The delivery was spot on, kept me informed about times and rang as requested on arrival at the barrier to the caravan park
Warm and friendly sales staff
We were made to feel very welcome by Steph as we entered the store. It was a hot day and we were offered water which was appreciated. Steph demonstrated the mechanisms of a sofa and was kind courteous and a credit to the store. We made a purchase later that same day and very pleased with both the quality of the furniture and the professionalism of the staff.
All good from the lady who completed…
All good from the lady who completed our order to the delivery company. All good and in time.
Nice experience from star to end
Nice experience from star to end, nice and helpful staff , really nice sofas, best thing to understand what I mean go and visit the store.
I was made very welcome
I was made very welcome, everyone I met was very helpful and friendly. I was able to look around with no pressure. A very positive experience.
Poderá usar IA para responderLer mais
Good service overall
Good service in the shop
Good service ordering online
Good customer service in lead up to delivery.
Happy with my new sofa and chair.

Resposta da Poltronesofa - Kidderminster
The lady that served me went above and…
The lady that served me went above and beyond to help me the best I have ever been served !!
OUR NEW SOFA IS FINE
OUR NEW SOFA IS FINE. It's comfortable, which is good, as we weren't able to try it before buying it. I've scored 4/5 because the delivery guys were very rushed to get it set up. Said they were allowed only 6 minutes to remove the packaging and screw in the legs.
The member of staff couldn't do enough…
The member of staff couldn't do enough for us they left to look around but when we needed assistance thay we're around to help
Sofa, so good!
We agree with everything in the first paragraph of the AI summary: unpressurized service from friendly and knowledgable staff.
I hope this continues with the delivery service!
A very pleasant hassle free experience…
We went to the Kidderminster store and were very impressed by the informal and friendly nature of the staff, and the quality of the furniture on display. There was no pressure whatsoever to buy, and we came away satisfied that we had been well treated by staff, who had explained all the different options extremely well. We had intended to make comparisons elsewhere, but never felt that was necessary.
Staff we dealt with were helpful and…
Staff we dealt with were helpful and pleasant and hope our furniture comes in the alloted time would recommend for the styles and choice of fabrics far better than any rival stores
In one word - Jemma
In one word - Jemma. From the time we walked in till we left having placed our oder, Jemma, was with us. Patient, proifessional and courteus at every stage. There was no pressure selling. Simply facts as required. We are eagerly awaiting our new sofa. Thank, Jemma.
Sales assistant "Stephanie" at the…
Sales assistant "Stephanie" at the Kidderminster branch, made the experience enjoyable.
Stephanie was knowledgeable, and patient.
Excellent shop! Highly recommend, great price too
I was welcomed by a smiling young lady called Stephanie, who was very knowledgeable, polite, I explained what I was looking for and she showed me some options. I saw a recliner chair, colour,size, etc, I gave Stephanie my details, and a price was given. I went back afew days later to finalise the purchase. Staff were all polite and helpful.
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