poltronesofà - Newport Opiniões 

1229
TrustScore: 4.5 em 5

4,7

Newport Retail Park, Spytty Road, NP19 4QQ Newport, Monmouthshire,, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Think delivery charge for a single chair is outrages. given the time it took delivery guys to assemble the various parts and leave was not more then 20 mins. While the chair is quite comfortable... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The furniture is very high end in quality and the leather is beautiful. Best i have ever purchased. The selection and purchase was made easy at the Newport store. I would have normally expected to... Ver mais

Classificada 5 em 5 estrelas

The delivery team were fantastic Josh & his crew put my new sofa exactly where I wanted it no fuss . Communication fantastic Josh rang to let me know exactly what time delivery would be arriving. T... Ver mais

Classificada 5 em 5 estrelas

I did my initial look ABT the range before going to the Newport store. By complete chance the recliner that I was interested in was part of the first suite in the store, so I tried it for fit and it... Ver mais


Informações sobre a empresa

  1. Loja de móveis

Sobre poltronesofà - Newport

Escrito pela empresa

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Escrito pela empresa


Informações de contacto

  • Newport Retail Park, Spytty Road, NP19 4QQ, Newport, Monmouthshire,, Reino Unido

  • 01633 284960

4,7

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(1229)

15 393 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Friendly personnel efficient helpful…

Friendly personnel efficient helpful and quick
O nly bugbear wrong suite delivered at first
Rectified 2 hours later all good now

11 de julho de 2026
logótipo da poltronesofà - Newport

Resposta da poltronesofà - Newport

Good Afternoon James,

I hope you are well.

Thank you for taking the time to leave us your review and for sharing your feedback.

I am sorry to see that there was some confusion with your delivery and the incorrect furniture was left with you. Its great that this was resolved so quickly however I apologise for any inconvenience caused on the day.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Classificada 3 em 5 estrelas

BE CAREFUL OF DELIVERY CHARGES

Think delivery charge for a single chair is outrages. given the time it took delivery guys to assemble the various parts and leave was not more then 20 mins.

While the chair is quite comfortable, for some reason not as comfortable as the example as one i tried in Showroom

Think the staff Morgan sales person was very friendly and helpful as all staff at SCS Newport where

25 de junho de 2026
logótipo da poltronesofà - Newport

Resposta da poltronesofà - Newport

Good Morning Raymond,

I hope you are well and thank you for sharing your feedback.

We are pleased to see that you found the team in store to be friendly and helpful on your visit.
I am sorry that you do not find your chair as comfortable as the one in store, as the interiors are Foam this can be a little firmer to start with however rest assured that this does settle in line with use.
If you have any questions then please do not hesitate to contact us on 0191 7313300.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Classificada 5 em 5 estrelas

The furniture is very high end in…

The furniture is very high end in quality and the leather is beautiful. Best i have ever purchased.
The selection and purchase was made easy at the Newport store.
I would have normally expected to receive a leather care kit with it (have received one on previous leather sofa purchases) Otherwise is is perfect and I highly recommend. Delivery was clean and respectful

3 de julho de 2026
Classificada 5 em 5 estrelas

Delivered with care

The delivery team were fantastic Josh & his crew put my new sofa exactly where I wanted it no fuss .
Communication fantastic Josh rang to let me know exactly what time delivery would be arriving.
Thanks Josh delivery made easy by your hard work 👏

25 de junho de 2026
Classificada 5 em 5 estrelas

Easy to look around


Easy to look around. No pressure from store staff. Just introduced themselves and said any help come to us.
When asking questions, again helpful and no pressure.

12 de junho de 2026
Classificada 4 em 5 estrelas

Staff member friendly and knowledgeable…

Staff member friendly and knowledgeable without constantly checking on me but was there to help when decision made. Happy with service received in store. Down one star as SCS no longer offer the service of taking the old sofas away leaving me with trying to sort that out, not too happy with 3 months wait either.

3 de junho de 2026
logótipo da poltronesofà - Newport

Resposta da poltronesofà - Newport

Ciao Mrs Cuthbert,

I hope you are well and thank you for your review.

We really appreciate your feedback and are pleased to see that you had a positive experience on your recent visit to store.

Whilst we do not collect your existing furniture directly we do work in partnership, who are a removal company.
If required a collection can be arranged with them at a cost.
You can follow the link below to their website.

https://www.clearabee.co.uk/partners/ScS

I am sorry that the delivery leas time is longer than you may have hoped for. Our furniture is made to order so as soon as this is ready for delivery we will reach out with the first available delivery date.

Thank you for your order with us.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais