Excellent service, despite being short on staff, all were highly professional, friendly. Look forward to our new sofa being delivered in due course. Thank you.
Localização
Alterar localizaçãoNantiffyn Retail Park, Nantyffin Road, SA7 9RF Swansea, Glamorgan,, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
I realised a week after I ordered the sofa that I'd ordered the wrong facing side. I went straight to the store to ask if I could change the sides but, was told that there is only a 72 hour window in... Ver mais
A empresa respondeu
Andy was very helpful, showed us the full range, what was possible to achieve whether it was fabric or leather. The range of colour choices were amazing and we would recommend your company to everyone... Ver mais
Great range Really flexible and affordable! Jil who welcomed us in straight away, didn't bombarde us with loads of information, she gave us exactly what we needed on the day, superb customer servi... Ver mais
Informações sobre a empresa
Sobre poltronesofà - Swansea
Escrito pela empresa
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Escrito pela empresa

Informações de contacto
Nantiffyn Retail Park, Nantyffin Road, SA7 9RF, Swansea, Glamorgan,, Reino Unido
- 01792 312990
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service
Excellent service, despite being short on staff, all were highly professional, friendly. Look forward to our new sofa being delivered in due course. Thank you.
The staff were really friendly and…
The staff were really friendly and helpful and not pushy they let me wander around without any hassling which I find off putting ! Keep up the good work you’re doing amazing
Amazing service all round
Amazing service all round, from the help and advice in store when looking at various options, to the delivery of the sofa and footstool. Thank you!
Delivery was on time, first class
Delivery was on time and I am really pleased with the service I have received.
The quality of the sofa's is excellent.
Andy was very helpful
Andy was very helpful, showed us the full range, what was possible to achieve whether it was fabric or leather. The range of colour choices were amazing and we would recommend your company to everyone.
It looks like quality furniture …we’ve…
It looks like quality furniture …we’ve purchased a cossina 3 seater leather sofa … can’t wait for it to be delivered to us
Poderá usar IA para responderLer mais
Lovely sofa. Wrong sides
I realised a week after I ordered the sofa that I'd ordered the wrong facing side. I went straight to the store to ask if I could change the sides but, was told that there is only a 72 hour window in which to make any changes and was advised that my sofa had already gone to production so, as a result this doesnt look right in my lounge.
It's a very well made quality sofa and I realise this was my error in the first place.

Resposta da poltronesofà - Swansea
Poor experience settee delayed no…
Poor experience settee delayed no update from scs but quick enough taking a deposit

Resposta da poltronesofà - Swansea
Fantastic customer service
Great range
Really flexible and affordable!
Jil who welcomed us in straight away, didn't bombarde us with loads of information, she gave us exactly what we needed on the day, superb customer service!
POLTRONE SOFAS AT LLANSAMLET.
In store experience was excellent. Delivery time was as forecast and the delivery arrived in the time estimated on the day. Efficiently assembled and all packaging removed. Recommended.
Made everything easy
Very comfortable experience, Jon was very informative with no pushy sales patter. Demonstrated the furniture well and guided us through the options great. Highly recommended.
Ordered when promised promote delivery…
Ordered when promised promote delivery .Quality as sample in store .Delivery team excellent could not fault them .Overall a great experience.
Great service of a good product
Easy to order, delivered within the timescale given. Unpacked on delivery, feet assembled and all packaging removed.
The product looks great so am happy with my purchase
Wide range of products and excellent…
Wide range of products and excellent customer service, thanks to Julie.
friendly and knowledgeable staff
friendly and knowledgeable staff, with excellent delivery service
Leather sofas and chair
Waited months for leather 2 seater.3 seater and chair . Delivery men were excellent very polite helpful put them together quickly but had been sent the wrong feet for 2 seater so now have to wait another couple of weeks to have new ones sent . After paying all that money you would expect it to be perfect . So disappointed.

Resposta da poltronesofà - Swansea
Very good service delivery was on…
Very good service delivery was on time. Men were very good
The delivery was on time
The delivery was on time. The delivery men were very courteous and careful . They placed my sofas exactly where I wanted them. We are extremely pleased with our new sofas.
The them was amazing but the customer…
The them was amazing but the customer service we had off Alan was above and beyond
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