Sculpt Touch Official Opiniões 

147
•
TrustScore: 1.5 em 5

1,7

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Classificada 1 em 5 estrelas

Absolutely the worst over 3 weeks ago no email confirmation tracking an Shopify does nothing to make them respond or ship your stuff this is a scam ! Will be contacting my bank for a full refund

Classificada 1 em 5 estrelas

It’s a scam. Wish I would’ve seen reviews earlier. Ordered with plenty of time before big event. Item never arrived. Was really hopping for this specific look. Will contact bank for refund. Over 1 mon... Ver mais

Classificada 1 em 5 estrelas

I ordered the black catsuit with leather corset around waist September 22 . Never received it and now I think the website has shutdown. I sent an email no reply so im have to file a dispute. Thieves a... Ver mais

Classificada 4 em 5 estrelas

I absolutely love my Sculpt Touch waist trainer! It's smooth, comfortable, and works better than I expected. It holds everything in place, and helps me look amazing in my dresses! My experience wearin... Ver mais

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Informações sobre a empresa

Escrito pela empresa

Sculpt Your Curve, Just One Touch. Best Waist Trainer Award 2023.


Informações de contacto

1,7

Muito mau

TrustScore: 1.5 em 5

147 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 22% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

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1,7

Todas as opiniões

(147)

24 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

UNSATISFACTORY

I responded to the advertisement which offered buy one and get one free. Too small and only one was received. Cannot get customer service assistance for a larger size, like I ordered.

5 de abril de 2025
Opinião espontânea
logótipo da Sculpt Touch Official

Resposta da Sculpt Touch Official

We’re very sorry to hear about the problem with your order. This does not meet the standards we aim to provide. Please contact us at support@sculpttouch.com with your order information, and our team will ensure you receive the correct items.

We appreciate your patience and the opportunity to restore your trust 💛.

Classificada 1 em 5 estrelas

I ordered 2 garments they are way too…

I ordered 2 garments they are way too small! I’ve been trying to contact them no such e-mail. All I want is an exchange for a larger size no one contacts me back. Very disappointing!

3 de abril de 2025
Opinião espontânea
logótipo da Sculpt Touch Official

Resposta da Sculpt Touch Official

We sincerely apologize for the frustration caused by receiving an unsuitable size . We understand how disappointing it is to not be able to reach customer service.

Please email your order details to support@sculpttouch.com so our team can assist you directly with an exchange for a more suitable size.

Thank you for your patience. We are committed to resolving this promptly.💛

Classificada 1 em 5 estrelas

It’s a setup! Don’t do it

Anyone that gave a good review must’ve been paid. I have nothing good to say about this company. The ordering process was bs. It placed a so-called free item in my basket but it charged me full price for that item. When I tried to remove it, it placed another free item that costs money. I gave up after switching devices and just paid for it. They say 8-13 days delivery but it’s was 2 weeks before I even got a tracking number. 2 weeks later and I still don’t have the product. I reached out to customer service two weeks ago (they don’t have a phone number) and no one has emailed me back. I wish I could take my 1 star back but it doesn’t let me.

14 de março de 2025
Opinião espontânea
logótipo da Sculpt Touch Official

Resposta da Sculpt Touch Official

We sincerely apologize for the frustration and confusion caused by your order. We understand how disappointing it is when the ordering process and delivery do not meet expectations.

Even though some time has passed, we want to make this right. Please email your order details to support@sculpttouch.com so our team can review your case and assist you directly with a resolution.

Thank you for your patience. We are committed to restoring your trust in our service.💛

Classificada 1 em 5 estrelas

I give this company no stars

I give this company no stars. They delivered my package to the wrong house & refused to compensate me. Told me to contact the carrier which they know doesn’t answer their phone. The carrier took a picture of the house where he placed my package but I only received the picture days later after contacting this company but not in real time while I was waiting for my package. I’m so disappointed in how these people handled this business transaction it’s sad never had this issue anywhere else and the house it was delivered to claimed they never received my package now imagine that!!

12 de março de 2025
Opinião espontânea
logótipo da Sculpt Touch Official

Resposta da Sculpt Touch Official

We’re very sorry to hear about the delivery issues with your order. This is not the experience we strive to provide, and we want to ensure this is addressed promptly.

Even though this situation has been frustrating, please contact support@sculpttouch.com with your order details. Our team will work directly with the carrier and provide a solution.

We appreciate your patience and the opportunity to restore your trust.💛

Classificada 1 em 5 estrelas

Ordered 3 and nun of them fit they have…

Ordered 3 and nun of them fit they have no stretch at all the 1st one broke instantly i was so excited about this product just to be disappointed in the end smh 🤦🏾‍♀️ don’t recommend at all.

16 de março de 2025
Opinião espontânea
logótipo da Sculpt Touch Official

Resposta da Sculpt Touch Official

We sincerely apologize for the disappointment caused by the fit and quality of your items. We understand how frustrating it is to be excited for a product and have it not meet your expectations.

Please email your order details to support@sculpttouch.com so our team can assist you directly.

Thank you for your patience. We are committed to making this right.💛

Classificada 1 em 5 estrelas

No confirmation email ,no contact at…

No confirmation email ,no contact at all,no item..$39.99 and I started not to get it in the first place bc I didn't feel right about the site bc they try too hard to make sales..not good!!

4 de março de 2025
Opinião espontânea
logótipo da Sculpt Touch Official

Resposta da Sculpt Touch Official

We’re very sorry to hear about the issues with your order. This is not the level of service we aim to provide. Even though this has been frustrating, please contact support@sculpttouch.com with your order information. Our team will work to provide a solution. We appreciate your patience and the opportunity to make this right.💛

Classificada 5 em 5 estrelas

Ordered mines two weeks ago just got…

Ordered mines two weeks ago just got mines today love it I don’t know what yall talking about I love this product and it will come to your door!!!!!!!!

15 de fevereiro de 2025
Opinião espontânea
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Resposta da Sculpt Touch Official

Thank you so much for sharing your experience! 💛 We’re thrilled to hear that you love your product. We appreciate your support and hope you enjoy your Sculpt Touch!✨

Classificada 1 em 5 estrelas

I made my purchase on Dec 26 and it is…

I made my purchase on Dec 26 and it is now Feb 1 i still have yet to receive my order…. Tracking hardly ever updates! Do NOT RECOMMEND

1 de fevereiro de 2025
Opinião espontânea
logótipo da Sculpt Touch Official

Resposta da Sculpt Touch Official

We sincerely apologize. Even though it’s taken longer than expected, we want to make this right. Please email your order details to support@sculpttouch.com so our team can help get your order to you or issue a refund.

Thanks so much for your patience —we truly appreciate it and are here to make sure you get taken care of! 💛

Classificada 1 em 5 estrelas

I placed my order on Dec 31 2024 and…

I placed my order on Dec 31 2024 and it's now Jan 15 2025 I have not received my order. I wouldn't recommend this site to anyone else.

31 de dezembro de 2024
Opinião espontânea
logótipo da Sculpt Touch Official

Resposta da Sculpt Touch Official

We’re really sorry! Even though it’s taken some time, we want to make this right. Please email your order details to support@sculpttouch.com so our team can assist you directly.

Thank you for your patience —we truly appreciate it and are here to help! 💛

Classificada 1 em 5 estrelas

I ordered with sculpt touch

I ordered with sculpt touch. Updated my address but my old address was still up as the shipping address. So I sent them an email and a message thru SHOP. Asking was there a way to fix it or did I need to cancel and reorder. They send me an email saying my address had been updated. But then sent me a message in SHOP saying they cancelled my order. I asked why would they cancel it if they responded to my email and updated the address. They told me this was my problem not theirs. This is very horrible and pour customer service. I will never order from this company again.

6 de janeiro de 2025
Opinião espontânea
logótipo da Sculpt Touch Official

Resposta da Sculpt Touch Official

We sincerely apologize for the inconvenience this situation has caused. We are taking your feedback seriously and will work on improving our communication process to prevent this from happening in the future.

We truly hope to have the opportunity to serve you better in the future.💛

Classificada 5 em 5 estrelas

At first I was worried because I had…

At first I was worried because I had not received a tracking. I sent email from the site and screenshot of payment processing and each time I received a response. It takes about 2-3 weeks but I had no issues with Customer Service or receiving my package on yesterday. I will come back and give reviews in a month on product 🙌🏽🙌🏽

31 de dezembro de 2024
Opinião espontânea
logótipo da Sculpt Touch Official

Resposta da Sculpt Touch Official

Thank you so much for sharing your experience! We’re delighted to hear that your order arrived safely and that our customer service was able to assist you promptly.

We truly appreciate your kind words—your feedback means a lot and is a great encouragement for our team. 💛

Classificada 1 em 5 estrelas

It took over a month for the tracking…

It took over a month for the tracking to say I got my items but I did not I tried to contact customer service to let them know I never received them and I haven't gotten a response so now I'm out $40 and I still don't have the pills wasted time and shipping is horrible

29 de novembro de 2024
Opinião espontânea
logótipo da Sculpt Touch Official

Resposta da Sculpt Touch Official

We’re very sorry for the delay and the trouble with your order. Please contact us at support@sculpttouch.com with your order details so we can investigate and resolve this quickly.💛

Classificada 1 em 5 estrelas

Ordered 11/16/2024

Ordered 11/16/2024, as of tiday 12/21/24 still not recieved. Unable to track my package

21 de dezembro de 2024
Opinião espontânea
logótipo da Sculpt Touch Official

Resposta da Sculpt Touch Official

We sincerely apologize for the delivery issues and any inconvenience caused. We’ve escalated your case to our logistics team and will follow up to make this right. Please contact support@sculpttouch.com for assistance. 🚚💛

Classificada 1 em 5 estrelas

Haven't received my order

Haven't received my order! Nobody has responded to my email. I'm calling my bank today to file fraud! Y'all will not just take my money!

4 de novembro de 2024
Opinião espontânea
logótipo da Sculpt Touch Official

Resposta da Sculpt Touch Official

We sincerely apologize for the delay and lack of response. This is not the experience we want for our customers. Please contact us immediately at support@sculpttouch.com with your order details so we can resolve this quickly.💛

Classificada 1 em 5 estrelas

So it is now December placed my order…

So it is now December placed my order in September. They did the no apt number to deliver after I had already had waist trainers form them. Had to repay shipping sent me some bullshit ass tracking info that shows my supposed package been in new your for about month. I must say this has been an experience. If anyone asked about they I have all negative things to say and end with DO NOT ORDER from them. I took picture of everything to make sure I never have a hard time getting my money back I come with receipts lol. I really hope people do their research before purchasing anything from this company.

27 de setembro de 2024
Opinião espontânea
logótipo da Sculpt Touch Official

Resposta da Sculpt Touch Official

We’re very sorry for the trouble and frustration you’ve experienced with your order. This is not the level of service we aim to provide. Please contact us at support@sculpttouch.com with your order details so we can investigate and resolve this promptly.💛

Classificada 1 em 5 estrelas

YOU DESERVE A BIG FAT ZERO!!

I WISH I COULD GIVE THIS COMPANY A BIG FAT O!!! I ORDERED A GIRDLE ALMOST A MONTH AGO 2X! I HAVE NOT RECIEVED NOTHING! THEY CLAIMED THAT THE KEYS TO THE PARCEL LOCKER WAS PLACED IN MY MAILBOX HOWEVER THAT WAS NOT THE CASE! WHEN I DIDN'T RECIEVE IT THE FIRST TIME THEY ASKED ME TO PAY FOR SHIPPING FEES AGAIN I DID SO RELUCTANTLY AND STILL NOTHING! SPEEDX, THE COURIER THEY USE, SENT PICTURES OF THE PACKAGE IN MY BUILDING ON THE FLOOR BUT STILL HAVE NOT RECEIVED ANYTHING! I JUST DON'T UNDERSTAND WHAT THE HELL THEY'RE DOING! I CANNOT GET IN TOUCH WITH ANYONE FROM SCULPT TOUCH OR THIER COURIER SPEEDX !! I'VE EMAILED AS RECENT AS YESTERDAY! NO RESPONSE I TRIED CALLING THE COURIER PHONE NUMBER BUT IT WAS OUT OF ORDER!! I WANT MY MONEY BACK...I'M SOOO ANGRY! HOW DARE YOU TAKE PEOPLE'S MONEY! I REALLY NEEDED THAT GIRDLE FOR MY BACK!! I WILL NEVER BUY THIER PRODUCTS AGAIN!!

25 de novembro de 2024
Opinião espontânea
logótipo da Sculpt Touch Official

Resposta da Sculpt Touch Official

We’re extremely sorry for the frustration and inconvenience you’ve experienced with your order. This is not the experience we want for our customers. Please contact us immediately at support@sculpttouch.com with your order details so we can resolve this promptly.

We truly hope you will give us the opportunity to earn back your trust. 💛

Classificada 1 em 5 estrelas

I had very bad allergic reaction

I had very bad allergic reaction. I broke with the hives. All my face was itching. From beginning my eyes were itching. I was thinking I had reaction for mascara but after developing hives I was sure it is supplement. I do not using any different medication or supplements.
Be very careful when you will decide to use this supplement. I took allergy medications to stop the itching and feel better.

18 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely HATE this waist trainer

Absolutely HATE this waist trainer! Do not let ALL THE GREAT REVIEWS fool you like that did me!! First off, everyone says buy smaller than you would normally go, so my first try was an xs since I'm currently in a small for a much cheaper affordable waist trainer..well let me tell you that shit sucked and not me in I couldn't even get it on I got a few of the latches to close and then my belly looked like an over blown balloon I started panicking couldn't get it off myself had to have my husband I was going to rip it apart to get out of it, it also came with some sort of stain on it. Still not sure what it is and the company will not address that concern for me. As for needing a bigger size I then had to pay 12.99 a long with an additional 7.99 total came to about 17$ and that was with a 30% discount. So almost 80$ for a waist trainer I'm absolutely never going to use. They did send me a small which I was able to put on and wear and this is where the second part of my angry rant starts at. I was finally able to pull this contraption up and have it buttoned all the way up I hate it I can't say enough how much I hate it. It pushes everything up and out of the top. Literally looks disgusting. I will not wear this. Ever. I'll never recommend to anyone and I feel this is a scam. They don't fit at all like they do in the pictures and anyone wearing this and having all that extra skin and whatnot pushed up out the top don't think that shit ain't going to stick like that eventually after being forced up like that. No I don't think the size will make the difference it's the length of the actual waist trainer. I will never again spend this much money on a waist trainer I'll forever stick to the one I have and just keep sizing down. Screw sculpt touch. Oh let's not forget no refunds, returns and exchanges aren't free.

29 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Dishonest company. Beware

I ordered 2 bottles of pills to help me lose weight. My apartment number was not on my package so it was sent back to the company. I've emailed asking for a refund but they never respond. This is the worst customer service I've ever had to deal with and I'll never order from them again. I have no product so I want my money back. They deserve no stars. It also takes forever in shipping. I waited on the shipping just to have it sent back. I'm so irritated

14 de outubro de 2024
Opinião espontânea

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