Secret Flight Club Opiniões 75

TrustScore: 3.5 em 5

3,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Tried to cancel my membership through the members@ secretflghtclub.com e-mail, but the e-mail address does not work and I couldnt get through to them to cancel my membership. Got charged full year... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I joined secret flight club awhile ago and it really paid off managed to book a couple of spontaneous city breaks, Barcelona for £29 return and Ibiza for £30 Return. now I’ve got April and May sorted... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve been using Secret Flight Club and it’s been amazing. I get alerts for mistake fares, flash sales and exclusive airline deals, and I’ve saved a lot on flights. It works really well if you’re fl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was a bit sceptical but thought the free trail would hurt, but I’ve actually ended up saving quite a bit. Booked a New York flight which I don’t think I would find myself. Some weeks deals are... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agregador de viagens
  2. Site de pesquisa de voos

Escrito pela empresa

🌍 ✈️ Tired of hunting for flight deals? We get it - and we have your back! We send daily flight deals straight to your inbox. That means no more endless searching—just cheapest flights to destinations worldwide. 💸 It’s not just about saving money —it’s about discovering amazing places you’ve never even thought of visiting. We don’t just send the deal—we’ll tell you why you need to go with destination tips, must-see spots, and fun facts.


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

75 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 57% das suas opiniões negativas

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Como esta empresa usa o Trustpilot

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Classificada 1 em 5 estrelas

Trying to take money from bank after ending a membership

Had a membership to try it out during my membership no flights was offered that I couldn’t have found myself using google flights or sky scanner even after 2 weeks only had offers for around 2 flights I cancelled my membership and after it had ended they tried to take money out my bank I even have images showing the site saying my membership has ended yet they still tried to take money from my bank

16 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Tried to cancel my membership through…

Tried to cancel my membership through the members@ secretflghtclub.com e-mail, but the e-mail address does not work and I couldnt get through to them to cancel my membership. Got charged full yearly amount for a service i will not use..

update 24/04/26

Was advised I would get a refund but the company are now ignoring my e-mails and refusing to give me any money back! be ware , I would reccommend using Jacks Flight Club instead.

7 de abril de 2026
Opinião espontânea
logótipo da Secret Flight Club

Resposta da Secret Flight Club

Hi Joe!
Sorry to hear about this, I see how frustrating that must have been.

It looks like we might have found the issue. The email address used (if that's the one you listed in your review) seems to be slightly misspelled (missing an “i” in “flight”), which would explain why your message didn’t reach us.

Our correct email is members@secretflightclub.com, and we’re always here to help.

Just to reassure you as well, cancelling your membership is a simple one-click action once you’re logged into your account on our website and totally free of any charges within the 7 Day Trial period.

If you’d like us to take care of a refund, please do reach out to us at the correct email address and we’ll be sure to get this sorted for you as quickly as possible.

Classificada 5 em 5 estrelas

City breaks for £30

I joined secret flight club awhile ago and it really paid off managed to book a couple of spontaneous city breaks, Barcelona for £29 return and Ibiza for £30 Return. now I’ve got April and May sorted with two trips. I probably wouldn’t have planned otherwise definitely been worth the membership for me.

10 de março de 2026
Opinião espontânea
logótipo da Secret Flight Club

Resposta da Secret Flight Club

Hi Agnieszka,
So glad to hear it’s been worth it for you. those are amazing finds! Barcelona and Ibiza for those prices is exactly what we love to see. Enjoy your upcoming trips!

Classificada 5 em 5 estrelas

Saved money on a New York flight

I was a bit sceptical but thought the free trail would hurt, but I’ve actually ended up saving quite a bit. Booked a New York flight which I don’t think I would find myself.

Some weeks deals are mid because I don’t always dream of going to places they send but some are really cool, like quick city break to Barcelona, Berlin etc.

It’s been worth it for me

15 de janeiro de 2026
Opinião espontânea
logótipo da Secret Flight Club

Resposta da Secret Flight Club

Hi Elliot, we're glad you gave it a try! Not every deal will be your dream destination, but when the right one pops up it really makes it worthwhile. New York is a great find!

A Trustpilot está a analisar esta opinião utilizando o nosso procedimento de sinalização.

Classificada 5 em 5 estrelas

Joined Secret Flight Club a year ago

I joined Secret Flight Club around a year ago and have been very happy, I have saved money on flights to the US and South Africa and racked up a bunch of points too. I admit that I could have done some of this myself but it helps to have it all in one place, for the membership fee, I think I am winning overall.

18 de fevereiro de 2026
Opinião espontânea
logótipo da Secret Flight Club

Resposta da Secret Flight Club

Thanks so much for being a member for the past year, we're really glad to hear you've been enjoying the deals. Flights to the US and South Africa are fantastic wins!

You're right that deals can sometimes be found with enough searching, but our aim is to save members the time by bringing the best ones straight into their inbox.

It's great to hear the membership has paid off for you and that you've managed to rack up some points along the way too :)

Happy travels, SFC Team

Classificada 5 em 5 estrelas

I am so pleased I found this service

I am so pleased I found this service. I’ve saved so much money in just one flight. Thanks!

17 de fevereiro de 2026
Opinião espontânea
logótipo da Secret Flight Club

Resposta da Secret Flight Club

That’s great to hear! we love a good win like that. We’re curious, where did you end up going and how much did you save?

Thanks for being part of Secret Flight Club!

Classificada 5 em 5 estrelas

I’ve been using Secret Flight Club and…

I’ve been using Secret Flight Club and it’s been amazing. I get alerts for mistake fares, flash sales and exclusive airline deals, and I’ve saved a lot on flights.

It works really well if you’re flexible and ready to book quickly. If you love discovering new destinations at lower prices like I do, it’s definitely worth it.

16 de fevereiro de 2026
Opinião espontânea
logótipo da Secret Flight Club

Resposta da Secret Flight Club

Thanks so much for the kind words Jude! We're so happy you're enjoying the deals. You're absolutely right, being a little flexible and ready to jump on a good fare is often where the best savings happen.

Hope you've got some great trips booked! Thanks for being part of the club :)

Classificada 1 em 5 estrelas

Subscription Scam

This service doesn't provide anything useful than you can easily do by yourself, If I knew this, I wouldn't have started by free trial. Their model is clearly to give you a free trial and making deliberately complicated and hidden way to cancel your subscription plan (without a reminder) so you will be forced to pay the annual subscription. The website is total mess, it only shows the subscription details but not the cancellation option. STAY AWAY.

11 de janeiro de 2026
Opinião espontânea
logótipo da Secret Flight Club

Resposta da Secret Flight Club

We’re really sorry to read this and it’s disappointing to hear that the service came across this way to you.

Secret Flight Club was built for travellers who like discovering great fares but don’t want to spend hours searching for them. We scan for unusually cheap flights, mistake fares and flash sales and send them to members so they can decide quickly if something is worth booking.

We also want to clear up the cancellation point. Members can cancel anytime by logging into their account and going to "My Subscription" (top right on the website after you log in) and clicking "Cancel", which immediately stops any future renewals.

We’re always happy to help directly, just email members@secretflightclub.com and we will do our best.

We appreciate you taking the time to share your thoughts. Feedback like this helps us improve how we explain things and make the experience clearer for everyone.

Secret Flight Club Team

Classificada 1 em 5 estrelas

Rubbish

Rubbish, not worth it. Sucked in to signing up for free trial, forgot to cancel, now wasting £18 a year on annoying emails
Re. the response, I already cancelled future renewals immediately. Most companies have a grace period where you can cancel an accidental subscription, but there was no warning and no chance to cancel.

10 de dezembro de 2025
Opinião espontânea
logótipo da Secret Flight Club

Resposta da Secret Flight Club

Hi Hazel,

It’s never nice realising a trial rolled into a subscription you didn’t mean to keep, we completely understand the frustration.

Secret Flight Club is simply a service that finds unusually cheap flights and sends them to members, but if it’s not for you that’s absolutely fine. You can cancel anytime by logging into your account and selecting My Subscription → Cancel Membership, which stops any future renewals straight away.

If you'd like us to sort it for you, just email members@secretflightclub.com
and we’ll happily take care of it.

Secret Flight Club Team

Classificada 1 em 5 estrelas

Do not use this site!!

Do not use this site!!

It is a scam to get you to pay a 17 EUR or equivalent currency fee for doing work that you can do yourself for free with infinitely better results

Their site is a mess to navigate, they don't have customer service that are contactable outside of a members email and they explicitly state they don't do refunds. In addition, its not that they wont, they claim they CAN'T which is utter nonsense.

Do not use this. Do not give them your business. Do not click on their useless site

1 de dezembro de 2025
Opinião espontânea
logótipo da Secret Flight Club

Resposta da Secret Flight Club

Hi Matthew!
hat sounds like a really frustrating experience, and it looks like the service really wasn’t useful for you, which is obviously not what we hope for when someone tries it.

Some people enjoy searching for flight deals themselves, others prefer having them brought to them in one place. If it didn’t feel worthwhile for you, that’s completely fair.

If there’s something specific that went wrong with your account or membership, or if we can still smooth it out for you, feel free to drop us a line at members@secretflightclub.com and we’ll happily take a look. (The reason that's the only customer service option is because we have real people answering the emails).

All the best,
Secret Flight Club

Classificada 1 em 5 estrelas

I didn’t sign up for this nor did I…

I didn’t sign up for this nor did I input my card details. I’ve never even seen or heard of this company and had to google what it was when I saw that £18 had been taken from my account. Will be talking to my bank about this as I’m sure it’s some kind of scam.

2 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Good value membership

Signed up on the whim through instagram but was pleasantly surprised. Haven’t booked a flight yet but will do for a city break In the new year once something good comes through. There are few little added perks and other discounts you get when signed up and blog with some travel guides.

21 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Good club with cheap flights

I came across this club few months ago and since I’ve booked 3 flights already. Don’t necessarily have time or patience to look for cheap flights so I find it convenient to just get an offer with link and go and book it. Definitely recommend if you want to travel to different places but don’t want to look for offers yourself.

18 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Majorca

Joined on the whim through promotion and don’t regret it at all!! Actually booked Majorca for £30 so hopefully some more deals to come through soon as well

11 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Misleading service

Misleading service – no real value, unfair charges

I gave this service a try, but it turned out to be very disappointing. The offers are no different from what you can already find on Expedia or other booking sites. On top of that, they charge you even if you cancel your subscription, and their “no refund” policy applies regardless of whether it’s their fault. This feels misleading and unfair to customers. Definitely not worth it.

3 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Mo Liao

DO NOT SIGN UP & WEBSITE IS A MESS RAGE— user experience nightmare & zero customer care

Review:
I signed up for the free trial late March this year and immediately started getting 3–4 emails for flights I’d never book. I thought “no problem, I’ll cancel auto-renew.”

Fast forward to 7-day trial… I got hit with a $39 annual fee—no email reminder, no warning, nothing. No customer service entry.

I’d already gone into my account three times and clicked every “Cancel Renewal” button they offered. Every time they told me it was canceled… only to hit me again next year.

• Emails: Non-stop “cheap flight” spam
• Cancellation: “Your renewal is cancelled” ✅ …yet still got charged
• Support: Zero response (they just auto-reply “will renew next year”)
• Website User Experience is a mess like they just used kids for an hour to design a mess you don't know all the functions are

There are plenty of legit fare-alert services that don’t hold you hostage.

5 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Total scam

Total scam. You click on a link which flashes a very cheap price and you get duped into a “free membership” requiring your card details. Then surprise surprise you can’t find the cancel option. DO NOT fall for this worthless scam site. Zero value

21 de abril de 2025
Opinião espontânea

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