An absolute shambles of a company. No prior warning or signage of a road closure for works. TFL only informed on the morning the road was closed. No bus service and one bus was trapped behind the barr... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Supplying water to 750,000 people in parts of Surrey, Kent and south London. Call 01737 772000 in an emergency.
Informações de contacto
London Road, RH1 1LJ, Redhill, Reino Unido
- 01737 772000
- communications@seswater.co.uk
- www.seswater.co.uk
1,8
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89 opiniões
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Couldn't have asked for more!
Just had a call with with SES water and wanted to say what a positive experience it was. I rang to adjust my direct debit as was paying slightly too little and didn't want a big bill in 6 months time. Such a helpful man on the phone who checked I was listed on priority customer register with correct details. He also checked I was on correct tariff and directed me to social tariff form. I couldn't have asked for more.
24 de novembro de 2022
Opinião espontânea
Where to Begin
Where to Begin? My experience with SES water has been bad for over a year and a half.
1. I only received my bill every 6 months, since my meter can only be read by an SES Water employee.
2. The bills were high and even after following all their water-saving tips, they didn't change almost anything (£10 difference from one bill to another).
3. Although I have an online account and requested my bill to be sent electronically, I still received the Bills in the mail. Except for the last 2 bills that I paid but I haven't receipt by any means, just the money deducted from my account.
I tried to call them several times without luck and you have to send several messages in order for them to reply to your queries after 14+ days of waiting. This is outrageous.
29 de abril de 2022
Opinião espontânea
Totally rubbish company
Totally rubbish company
with rubbish customer service (don't even think they know what it is!)
Claim to help people in difficulties but don't!!
7 de julho de 2021
Opinião espontânea
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