Interressant pour certains produits. Malheureusement pas assez de choix et parfois une offre qui disparaît qq heure après l achat et je n ai pas eu le temps de rentrer et de faire la demande que celle... Ver mais
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Leia as opiniões dos outros
Je pense que ce serait la première et la dernière fois que j'utilise cette application. Erreur pour calculer les remboursements, pas de moyen d'accéder au service client si ce n'est que avec des ré... Ver mais
J adore cette application elle me fait faire des economies et de plus je test des produit auquel j aurai jamais pensé merci shopuim
I was really surprised to hear when my parents called and mentioned she had won a £250 voucher through shopimum and a competition (thank you guys). I regularly use the app, and they have great... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Shopmium is a free cashback app that helps you save money on your groceries. You can find exclusive offers on food, drinks, beauty, household items and more. You just need to buy the eligible products, send a picture of your receipt, scan the product(s) barcode(s), and wait for your cashback to be credited to your account. It's that simple!
Informações de contacto
46 rue de l'arbre sec, 75001, Paris, França
- www.shopmium.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 37% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Deleted!
What a disappointment. After using Shopmium for over two years, I’ve now deleted the app. Recently I submitted a receipt for KitKat cereal and, when checking whether it had been accepted, I noticed my balance was almost gone. At first I thought it was an error. Only after digging further did I realise my balance had been deducted due to an inactivity fee. That tells you everything about how uninticing the offers have become. Even Shopmium clearly knows people are not using the app, otherwise they would not need to introduce an inactivity fee at all.
I had £6.25 in my account and had been logging in regularly, just not claiming offers because there was nothing worth claiming. I received a single email giving fourteen days’ notice and that was the only reminder before my money was taken. Losing earned cashback after years of use because the offers are poor is unacceptable. Shopmium can get in the recycle bin! There are much better cashback apps out there and this one is no longer worth anyone’s time.
Arnaque du service client
changement radical de fonctionnement où on fait une demande dans les règles et l’application bloque et le service client qui attends le lendemain de la fin de l’offre pour répondre et dire que ce n’est pas conforme alors que les codes barres sont bons, le magasin aussi et en drive. Bien sur impossible de faire un imprim écrans des conditions vu qu’ils ont volontairement attendu la fin de l’offre pour répondre et donc plus visible dans l’application.
Service client qui ne réponds plus et bien sur, c’est sur un cashback à plus de 10€… à fuir
What a disappointment
What a disappointment. I have deleted the app after 2 years.
Here are the Pros and Cons I have experienced.
(Cons)
* The deals have got worse the past year, although I do check regularly, the offers were not for me and lots of repeated ones
* They have changed the limit to £10.00 before you can withdraw
* My account had £4.65. However, I haven't used any deals since May 2025, so they then took that from me due to "inactivity" although surely they can see I log in regularly and your offers are awful.
Pros
* Nothing unfortunately. Either they have have bad decision makers or poor business structure, it's not worth it. Plenty of better apps out there.
je suis un peu décue
je suis un peu décue, les offres correspondent à un pourcentage moindre par rapport aux années précédentes, avez vous baissé vos promotions? par ailleurs, j ai envoyé un message au service client car aucun de mes parrainages ne semblent vouloir se débloquer. ( 11 personnes donc 11 euros en attente) ( ps j ai deja lu les conditions générales de parrainages et je pense les respecter). bien à vous

Resposta da Shopmium
A fuir
Des achats qui ne sont remboursés
Du moment où les montants sont élevés shopmium demande des éléments supplémentaires (photos des produits relevé bancaire etc) et même avec ces éléments là shopmium refusera de te rembourser
Pour les explications on peut toujours rêver car ils ne répondent jamais malgré les réclamations

Resposta da Shopmium
Une application qui permet de faire des économies
Une application qui permet de faire des économies en toute simplicité, quelques clics suffisent et les délais de remboursement sont très raisonnables.

Resposta da Shopmium
Malgré toutes les preuves photo produits relevé de compte
Choée m envoi message de demande photo visible tickets relevés de compte mais malgré cela pas de validation
Dois je déposer plainte
J' ai des réponses avec les mêmes questions et demandes malgré l envoi de mes documents.
Je suis écoeurée de vos process c est irrespectueux de nous clients et donne un très mauvaise image de la marque que vous representez

Resposta da Shopmium
Arnaque malgré justif bancaire et photo produits produits annules
Produits hyper cher achètes pou bénéficier de l offre en pharmacie et Castorama refus donc j' ai prouve avec un extrait bancaire et des photos et Carement produits annulés non valides une arnaque site de moins en moins fiable

Resposta da Shopmium
J'aime beaucoup l'application SHOPMIUM
J'aime beaucoup l'application SHOPMIUM, les produits proposer sont variés, de consommation.
Les réductions sont assez attractive, souvent en cascade ... plus on achète en quantité plus la réduction est grande.

Resposta da Shopmium
Une super application
Une super application où les demandes de remboursement sont traitées très rapidement et les virements effectués également avec rapidité. De plus l’application est simple d’utilisation.

Resposta da Shopmium
FACILE
application très facile à utiliser pour gagner de l'argent grace à nos courses , remboursement rapide .

Resposta da Shopmium
Arnaque
Déçue
Je passe mes tickets je pouve avec relevé d operation de compte et justificatif carte bleu photo des produits et refus refus refus et suppression des articles

Resposta da Shopmium
Shopmium Quelle belle expérience enrichissante…
Quelle belle expérience enrichissante avec Shopmium. Un site vraiment fiable qui nous rembourse au delà de nos espérances. Téléchargez l'application et vous serez étonnée agréablement. Je recommande moult fois

Resposta da Shopmium
Been with them for years but recently…
Been with them for years but recently not so good. Whilst dealing with a sick parent and now bereavement, they closed my account through lack of use and stole £3.80 from me. I hadn't been able to get much more than this because the offers have been so poor.
Update: see below for an absolutely rubbish, says nothing, offers nothing reply from Shopmium. A pretence to show they care. Shame on you, just add the money back to my account.

Resposta da Shopmium
Une appli bien faite
J'aime beaucoup cette application, les remboursement s sont rapides, l'application facile à utiliser. En revanche je trouve qu'elle ne propose pas assez souvent de nouvelles choses

Resposta da Shopmium
Beware of the new monthly fees that…
Beware of the new monthly fees that they don't inform you about!
The products they have are never in stock at the shops, and I live in London so I've checked many shops, and you'd think at least one of them would have the items they offer. They also just change the T&Cs without notifying or emailing you. Now they just charge an undisclosed amount of monthly account management fee, so really they can just charge whatever they want. They charged me £4 a month, which is ridiculous compared to the rate that you can earn the cashback.
The app's basically a scam, so stay away unless you can find these products in the first place.
Facile à utiliser
L’application est très facile à utiliser.
Les remboursements se font dans un délais court.

Resposta da Shopmium
The product volvic a touch of cherry…
The product volvic a touch of cherry was clearly listed on the Sainsbury's offer page .However the company refused to honour the cash out.They repeatedly sent the same message to me.I scanned the product and receipt which was initially accepted Awful customer service.

Resposta da Shopmium
Used to be good but changes terms with no notice
The introduction of the £10 minimum cash out was not ideal but was okay if there were enough offers. Sadly, the offers are poor with very small discounts and a very limited selection of items which is why you struggle to purchase every 30 days.
The latest problem is changing the terms during the day several times and after you have made a claim. The recent offer of a free soft drink for gold members included all the major stores like Tesco, Sainsbury's, Asda and Morrisons, but at some point in the day Tesco and Sainsbury's seemed to have been erased leading to my claim saying it wasn't purchased in a participating store.
Misleading tactics such as the above makes me wary of using the app after reading other reviews. The tip is to cash out ASAP and don't count on the cashback either.
This used to be one of the best apps for shopping but it has lost its appeal because it cannot be trusted.
Update. After sending in a query stating I made a request while Tesco was listed as a participating store they honoured the payment for the second time. However, it has been a pain to chase it up.
Je suis fan et je recommande notamment…
Je suis fan et je recommande notamment à mon entourage
C’est pratique et rapide et les offres sont sympa ça permet de tester certains produits
Le petit plus la possibilité de vérifier les codes barres avant achat ça évite les mauvaises surprises

Resposta da Shopmium
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