As a returning customer I have to highlight two things. Firstly it's Silver Mushroom's beautiful top quality products, followed by their amazing customer service. And that's why they 100% deserve 5 st... Ver mais
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Leia as opiniões dos outros
My storage jars arrived today. They are well made and look great in the kitchen. I was really impressed with the packaging ensuring that they survived the journey without any mishaps. I received suff... Ver mais
I ordered four Kilner jars because they were cheaper here than other online retailers. It's always a bit nerve wracking ordering glass products, but, I have to say they all arrived intact. The jars... Ver mais
A empresa respondeu
Unfortunately it’s increasingly rare to find a company on line like this one, selling tasteful high quality products and providing customer service deserving of the description. I’m talking *real peop... Ver mais
Informações sobre a empresa
Escrito pela empresa
Family run business selling premium quality kitchen and home wares online.
Informações de contacto
MAIN OFFICE, AINSCOUGH BUSINESS PARK, WN6 9RS, WRIGHTINGTON, Reino Unido
- 01772737170
- info@silvermushroom.com
- www.silvermushroom.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great Service
Fast response, friendly staff & very helpful, thank you Gwen😊
Rustic Basket
A fabulous price and very well packed and fast. Exactly what I was looking for, very good experience Thanks
Avoid
Avoid! Took payment for items that that didn't have stock of.
They're customer service nmtel number advises you that they're busy and to call back another time and then drops your call.
It took me 3 weeks to get an email response and I'm still waiting for my card to be credited.
Marked cloudy light
Ordered a bedroom light looked amazing had an electrician put it up for us and it wasn't untill we had a bulb in that we noticed that all the glass was cloudy and marked sent phots off to siver mushroom only to be told there is nothing they could do as it had been fitted so disappointed the light cost over £100 and now we have to pay for a replacement light and some one to take it down and fit a different light will not be shopping with this company again.

Resposta da Silver Mushroom Ltd
If I want to treat myself to something…
If I want to treat myself to something or buy something special for a friend or relative it's my go to shop. Really lovely things and a great variety.

Resposta da Silver Mushroom Ltd
Great company selling lovely homeware
Lovely items, at a reasonable price. Packaged very carefully and reliable delivery. Thank thanks Silver mushroom!
Magnetic knife block in wood and stone
Excellent product far superior to other well known products and even better value. Prompt despatch h and delivery.
Excellent
Poor customer service
Order placed 30.9.22, was supposed to ship within10-14 days. Reached out via e-mail, twitter, finally phoned after 17 days had passed with no update or shipping confirmation. No reply. Money of course taken straight away. Will now look into raising a case with paypal. Avoid.

Resposta da Silver Mushroom Ltd
Great products, great service.
Unique products, excellent quality delivered quickly.

Resposta da Silver Mushroom Ltd
Great company to deal with lots of…
Great company to deal with lots of fantastic ideas and gifts

Resposta da Silver Mushroom Ltd
I Bought a SMEG Kettle and Toaster and…
I Bought a SMEG Kettle and Toaster and could not recommend this company enough. Fast delivery and great customer service. Definitely will buy from here again!!

Resposta da Silver Mushroom Ltd
I was a little nervous ordering from…
I was a little nervous ordering from here as I’ve never done so before. I ordered a Smeg toaster and it came in less than a week with free shipping, really well packaged and it’s absolutely perfect! Would definitely order from here again. Really good shopping experience and at the best price I could find!

Resposta da Silver Mushroom Ltd
This company is amazing!
This company is amazing. From the products they sell, to the customer service, to the delivery. So quick and so professional. I have bought several items and shall continue to buy more as and when I need them.
Totally satisfied and would recommend very highly.

Resposta da Silver Mushroom Ltd

Resposta da Silver Mushroom Ltd
Beautiful site and quality products…
Beautiful site and quality products love will buy again

Resposta da Silver Mushroom Ltd
Top service
Top service. Great products. Prompt and friendly. <3 silver mushroom
Great but the delivery was a nightmare
The product is really nice and at a fair price. Very well packaged and protected.
My only issue is that I paid £10 to get it delivered the next day and it was a nightmare. They use DPD. It was days late, promised one day never arrived, no end time provided, then delivered the day after that. That was genuinely frustrating. I would have not paid had I known.
The hessian basket was really lovely
The hessian basket was really lovely . The service was prompt and the delivery instructions followed exactly
Terrible service
Terrible service
I ordered 2 items over 4 weeks ago. There were supposed to arrive in 2-3 days. After about a week I emailed to find out where they were. I was told, a few days later, that I would receive a date shortly. I was then provided with tracking details that did not work. I chased about this a few times and was told that the link might be wrong but the items would be delivered. When I still hadn't heard anything, I followed up again and was provided with a date for delivery. On the date, I was told I would be sent a 3 hour slot. This never came and when I chased, I was told that there had been some error with the delivery service. I was then provided with another date and again told that I would receive at delivery slot. That was today (over 4 weeks later) and I never received a text or response to my emails about why this has not been provided. In addition to the inconvenience of not having the items, the wasted time spent chasing the items, I have also wasted 2 days waiting at home (when I needed to be at work). Totally shambolic company and very disappointing service. I am still waiting for the items.

Resposta da Silver Mushroom Ltd
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