I have called their CS 5 times and filled out the contact form to ask a couple of questions and 6 hrs later, no response. I had about $300 in my cart so far when I felt I need to check the shipping ti... Ver mais
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Leia as opiniões dos outros
I'm very familiar with Native Jewelry. I went to their web site & splashed across the Home page is 50% OFF! Off of what? It's a old gimmick. Secondly, They have a large banner "SUPPORT NATIVE AM... Ver mais
I bought a turquoise ring for my pinkie finger. It's gorgeous-fair nicer than what the picture on website showed. I've gotten so many compliments! From reading some of the reviews of people saying th... Ver mais
I paid $30 for express mail shipping in order to get my gift before Christmas. The sales rep on the phone never bothered to mention the fact that my package would require a signature to be delivered.... Ver mais
Love, love love!!!
I recently purchased a bracelet and necklace from Silvertribe and I am thrilled!!! The quality, craftsmanship, American-made pieces are beyond my expectations!! Solid, beautiful jewelry - I have found my go-to jewelry store!
Prompt and free shipping!
Shopping is always better with a free shipping!
Great products and prices are affordable.
Will be back.
great experience
I must say that I feel very weary about any sort of online purchase. I found a piece that I really wanted on silvertribes site and just had to have it. I gave them a call to assist me and ease my mine and they did just that and a bunch more. They were kind, patient and educated in regards to their products. I will be back
The Most Unique Jewelry I Have Found!
I love shopping at SilverTribe.com because they have a variety of jewelry. I like that some of the jewelry comes with a story because it's Native American and some of it is kind of a twist on the designs. I know I can always get a unique piece that none of my friends will have.
awesome products!!
Absolutely love buying from silvertribe. Excellent company with excellent service. For the record, no woman buys a bracelet to wear it for the first time a month later...
Sub Par Quality
I purchased a bracelet from them for my wife that fell apart the first time she wore it. It was past their 30 day guarantee so instead of a refund which is what they should have gave me, I sent it back to have it "repaired". The first day that she wore it again it broke in a different place. They offered to repair it again and would not do the right thing by just giving me my money back. I will never purchase anything from them as they don't make quality products and have no common decency.
Silvertribe stands out from the rest!
I keep shopping at SilverTribe because of the quality, variety and great prices on American Indian art. My wish list continues to grow and I've always gotten excellent and fast service! A++
Really happy I found Silvertribe
Really happy I found Silvertribe. Real Native American jewelry isn’t always easy to find in my area but Silvertribe has it all. I could spend hours just looking at all of their turquoise pieces. Thank you.
Satisfying shopping experience
I'm very satisfied with my shopping experience. I bought a necklace for my wife for her birthday and it came quickly. Would buy from again.
Birthday Gift
My wife loves her turquoise earrings I bought her for her birthday, she said they were just want she wanted!
False sense of satisfaction
I ordered a ring for a family member the week before Xmas (126/17/12). I was hoping to avoid the "sold out" post Xmas doldrums. So when I finally gave it to her around 1/14/13, the ring stone was too big for her finger. (It wasn't the. Ring size). They wouldn't even hear of it. I tried to explain that it was a gift for a bday, not an Xmas present, they still were not cooperative. Moral of the story.. Don't order from them. It was exactly a month to do the return. Their return policy is not customer friendly.
BUYER BEWARE!
100% SATISFACTION GUARANTEE IS A JOKE! CUSTOMER SERVICE IS RUDE! RECEIVED DAMAGED JEWELRY AND WHEN I WANTED TO EXCHANGE IT ALL I GOT WAS THE RUN AROUND WITH NO APOLOGY! I WISH I WOULD HAVE READ THE BAD REVIEWS FIRST!
If you want to get scalped go to Silvertribe
My husband bought me this very pretty silver watch from Silvertribe. I wore it about 10 times in the first six months and one of the inlaid stones fell out. I sent them email after emails and heard nothing from them. TODAY now almost 11 months after I received the watch I called and talked to a person named Ashley, who told me that I had to email them again because that is the only way they can look up my purchase. I did and FINALLY got a response to my email. I was told to take a picture of the watch band and they would see how much it would COST me to replace the stone!!!! It was bad workmanship that caused it to fall out, not length of time used.
I have to throw this watch away as it looks horrible with this big hole in the band. It was a ripoff for the price and now they want more money. DO NOT buy from these people.
Overpriced and Cheaply made!
In exactly 32 days, my ring snapped in half while I was washing a dish, and how convenient for them it was past the refund/exchange period. The rings are very thin and the welding of the ring is incredibly poor for $75. They look pretty but once in hand you know it won't last very long.
You could feel and see the place where it was welded together. I was incredibly disappointed in the quality. I was very shocked at how thin the ring was too. Their rings are overpriced for how cheaply they are made. I will wait until I get back to Arizona to get a quality ring for the same price.
I would have been a loyal repeat customer, but I will have to be patient and go to a store that has rings that are well made. You get an overpriced, cheaply made rings if you buy from here.
Terrible customer service
I paid $30 for express mail shipping in order to get my gift before Christmas. The sales rep on the phone never bothered to mention the fact that my package would require a signature to be delivered. When I shared my concerns with the company I was blown off. My second email was never even responded to.
Will NEVER purchase from again
$50+ bracelet was TINY!!! 3 day return policy is RIDICULOUS!
Knowledgeable and courteous customer service!
I have been ordering from silvertribe.com for about five years and have never had an issue. Their customer service team is very knowledgeable and willing to go the extra mile to help me find the perfect piece of jewelry. There was one instance where I needed to return a pair of earings. I felt so bad about returning them, but the person I spoke to assured me that there was nothing to worry about. The conversation was quick and pleasant and the next thing I knew, the earrings were returned and my money was credited back to me without a hitch. I will definitely continue to purchase from silvertribe.com!
friendly customer service and free shipping!
I was a little skeptical ordering jewelry online but I decided to give it a try. I called SilverTribe and they assured me that if I wasn't happy with my purchase I was more then welcome to send it back. They helped me place my order and were very patient with me. I also got the free shipping that arrived very quickly and I must say this was one of the most beautiful pieces of jewelry I've ever own. I will deffinetly return and am looking forward to dealing with them.
Unprofessional and untrustworthy
When I notified Silvertribe that my shipment (my second order with them) had gone missing between my local post office and my home, the company refused to help me resolve the issue. In fact, a manager accused me of having received the item and lying about it! Silvertribe ships USPS "signature confirmation," and a postal employee had signed for my package (I suspect it was stolen at the post office). Silvertribe customer service took the position that the package had been "delivered and signed for," even though the signature receipt had another person's name on it and the post office's address. I have never encountered such obstinate and unprofessional sellers online, which is saying a lot.
BAD INLAY
Bad inlay on cuff upon receipt. Company refused to correct unless i paid additional fee. Frustrated and upset about company's response.
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