I found the salesman and salesmanager good but we had to ask about payment options, information was not forthcoming. The salesman did take into consideration our requests and act on them, the staff w... Ver mais
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Leia as opiniões dos outros
Just collected our Jaguar F Pace from your Newport dealership. We were well looked after by Ryan, Dan and staff. The car was presented in a very professional manner and we are thoroughly delighte... Ver mais
A empresa respondeu
We have had big issues with Sinclair Cardiff branch so when my new evoke needed to have investigation work we went to Newport What a difference ! We where welcomed by than who very efficiently go... Ver mais
A empresa respondeu
My 2 landrovers have been in for some fairly complex maintenance recently with great results. Sean Denning, senior service advisor, was amazing. Very knowledgeable, helpful, patient and extremely cour... Ver mais
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Informações sobre a empresa
Sobre Sinclair Group - Sinclair Land Rover Newport
Escrito pela empresa
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Informações de contacto
Longditch Road, NP19, Newport, Wales, Reino Unido
- 01633 271888
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Respondeu a 72% das suas opiniões negativas
Geralmente responde dentro de um mês
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Dan was very good helped us a lot .Made…
Dan was very good helped us a lot .Made it so easy the overall experience was great.
Excellent Service Experience at Land Rover Newport
I wanted to take a moment to share my appreciation for the exceptional service I recently received from the team at Land Rover Newport.
As has always been my experience with your dealership, the service was outstanding from start to finish. From booking the vehicle in, through to speaking with the technician who carried out the work, the entire process was professional, efficient, and customer-focused.
In particular, I would like to commend Aaron, one of your lead technicians. I am planning an extensive road trip across Europe, where I will encounter much colder weather conditions than we experience here. Aaron took the time to provide me with a wealth of valuable advice regarding the trip, covering everything from tyres and suspension to the appropriate fluids for colder climates. His knowledge, professionalism, and willingness to help were greatly appreciated. He also recommended that I book the vehicle back in for a comprehensive inspection before I travel, which I intend to do.
I would also like to recognise the young lady on the front desk who assisted me. Unfortunately, I cannot remember her name, but she was extremely helpful and arranged for defective parts to be replaced under warranty without any fuss. Her customer service was excellent and contributed greatly to the positive experience.
Overall, it was a pleasure dealing with your team, and the experience was first-class throughout.
Please pass on my thanks to everyone involved.
Very happy customer
After Ryan listening to what I was looking for, he kept untouch and made us aware of any cars coming through and eventually we found the right car.
Very happy with the service and will definitely be back.
Great motor
Great motor , well presented ,salesman !!!! Couldn’t have asked for better , can’t fault the service
Courteous sales staff
I found the salesman and salesmanager good but we had to ask about payment options, information was not forthcoming. The salesman did take into consideration our requests and act on them, the staff were very welcoming and courteous.
The car was in excellent condition when we picked it up, it had been valeted to a very high degree and a large scratch had been removed as promised. I did not give 5 stars because they were slow to reply to emails and did not return telephone calls after we had bought the car.
When the car we wanted to buy was…
When the car we wanted to buy was already sold they found us a different one with same specs. Very happy with the purchase
10/10 - won’t be going anywhere else
We ended up buying from here due to being sold an awful vehicle by another company. We had a really amazing experience here overall. Completely different and you are certainly getting luxury all round. Ryan was absolutely brilliant through the whole process and we could not recommend him enough. If you want to purchase a vehicle from here make sure to ask for him! He pushed our vehicle through from sale to key collection with a really short time frame as we needed the vehicle ASAP which was really helpful and considerate to us. Can honestly say I will never ever go anywhere else again for a vehicle. 10/10 experience from the whole team. Special thanks to Jason & Shaun from the service department too for all the assistance with our original vehicle too!
Above and beyond
Ryan was super helpful and went above and beyond to make sure I received a courtesy car whilst waiting for my new car to be ready. He kept me updated every step of the way and was great at holding my hand through the purchasing process. I highly recommend.
Outstanding Service from Dan Williams
I recently contacted the dealership regarding a potential vehicle purchase. Dan Williams in Sales provided excellent service throughout. He took the time to understand my requirements and responded promptly to all my questions. Every interaction was handled professionally and efficiently. While I was unable to proceed with the purchase at this time, I plan to return in the future and would recommend Dan to others.

Resposta da Sinclair Group - Sinclair Land Rover Newport
Ryan top man
Ryan was very polite couldn’t do enough for me. From initial enquiry to handover over the hand process. Very satisfied with the whole process

Resposta da Sinclair Group - Sinclair Land Rover Newport
Jaguar F Pace
Just collected our Jaguar F Pace from your Newport dealership.
We were well looked after by Ryan, Dan and staff.
The car was presented in a very professional manner and we are thoroughly delighted.
Many thanks to all at Sinclairs of Newport.
Glenn and Lorraine Sanger

Resposta da Sinclair Group - Sinclair Land Rover Newport
Evoque
A very friendly company, nice atmosphere.
Sales man Kyle Roberts was so very helpfull and great at his job.

Resposta da Sinclair Group - Sinclair Land Rover Newport
Great service very helpful and happy to…
Great service very helpful and happy to answer any questions highly recommend

Resposta da Sinclair Group - Sinclair Land Rover Newport
Easy to buy and great service and a…
Easy to buy and great service and a great people to buy your next car from

Resposta da Sinclair Group - Sinclair Land Rover Newport
Issue resolved
Initially poor service and attitude but after contact from dealer the main issue has been resolved so credit to them for that.

Resposta da Sinclair Group - Sinclair Land Rover Newport
I purchased a Range Rover Evoque last…
I purchased a Range Rover Evoque last week, Ryan Sullivan who sold it to me couldn't have been more helpful and supportive. It an excellent service from him. I would also like to thank the whole team at Newport Sinclair, and in particular Sean.

Resposta da Sinclair Group - Sinclair Land Rover Newport
Just received our new Range Rover…
Just received our new Range Rover Velar. Beautiful car. Excellent service from Ryan Sullivan. Answered all our questions. Nothing too much trouble

Resposta da Sinclair Group - Sinclair Land Rover Newport
I have switched from Cardiff Land Rover…
I have switched from Cardiff Land Rover to Newport because of the better service and easier access. There is a more personal touch and the left hand seems to know what the right hand is doing.

Resposta da Sinclair Group - Sinclair Land Rover Newport
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