We recently bought a new Evoque from JLR Swansea, and the whole experience was exceptional. Paul Wright was fantastic from start to finish — friendly, knowledgeable, and made the entire process smooth and stress-free. We are delighted with the new Evoque and truly appreciate the outstanding service from Paul and the team. Highly recommended.

Paul Wright provided exceptional service during our visit. We had purchased an F Type from Paul in 2024 and he was our ‘go to’ when we decided to replace our Evoque. Thank you!

Fantastic customer service experience from start to finish!
We test drive upper range models form every possible car manufacturer, but the service and quality of cars from Land Rover was streets ahead of any other vehicle we tried.
We visited Swansea Land Rover and Steve Taylor could not have been more helpful! He spent a considerable amount of time going through every possible option with us and was very patient indeed with all of our questions. We put down a deposit on a car.

After we got home we was still unsure, and continued to look at other specs and the range of options is so large.

We then returned to Swansea again and spent even more time with Lewis who was also had an incredible amount of knowledge on the Brand and options available. After the talks with Steve and Lewis we decided it was worth spending more and getting the exact car and spec we wanted. And that is what we picked up today! The most beautiful brand new car you could imagine! We have had many lovely cars, this by far is the nicest! You certainly get what you pay for!

There was a slight delay due to the recent hack that took place, but Steve kept is fully updated throughout and was upfront and honest with all the delays etc that we experienced. Exactly what we needed! Perfect!

And on the collection day today, Steve again took a considerable amount of time to ensure a full understand of all the car features including the app! We could not ask for more! First class service! Could not ask for more! Thank you!

Delighted to get my new Evoque D200 Edition on 4th September considering the JLR Cyber Attack on the 1st. Kept fully informed each day by Paul Wright and grateful to everyone for pulling out all the stops. This is the 3rd car I've ordered through Paul and he has been so helpful in every way, really trustworthy and honest in all his dealings. Very helpful in assisting with specifications, colours, finance etc.
Paul found this car for me from stock and with a great finance package. Arranged for me to view a similar car to check out colour scheme. Guess I would be still waiting for a new car if Paul hadn't pulled this one out of the bag. Also very grateful for the follow up calls and assistance in setting up all the cars features.
Well done Paul and all at Sinclair's Swansea. Always made to feel very special at every visit. Thank you.

I recently purchased my Land Rover and couldn’t be happier with the entire experience. A huge thank you to Paul Wright, the sales executive who made everything seamless from start to finish.

Paul was incredibly knowledgeable, patient, and attentive throughout the process. He took the time to understand what I was looking for, answered all my questions thoroughly, and ensured I was completely confident with my purchase. His friendly, no-pressure approach made all the difference.

The handover was smooth and well-organized, and the vehicle was presented in immaculate condition. It’s rare to find this level of customer service these days, and Paul went above and beyond to make it a memorable experience.

Highly recommend both Paul Wright and the team—top-tier service and a stunning vehicle to match. Thank you!

Ben was so welcoming when we arrived to drop off the car and when we went to pick it up he met us by the door and welcomed us again and went to get the car straight away not like other garages make you sit down and wait a while before you can get your keys back.

Dropping the car was easy, as was collecting. Video to update of how the car was looking was good.

We enjoyed excellent service from the sales agent Scott Llewelyn at JLR Swansea .He was clear , honest in the purchase process, ensuring our needs were met . Scott was a credit to himself and the Sinclair group . We are pleased with our Velar purchase and will seek out Scott in future purchases.
John and Rita Radford

Well looked after. Great service. Lovely coffee.

I had an excellent experience at Land Rover and was really impressed with how professional and well-organised everything was from start to finish. Scott, who looked after me, was outstanding. He was knowledgeable, approachable, and always took the time to answer any questions I had. Nothing was too much trouble for him, and he went out of his way to make the whole process smooth and stress-free. His customer service was second to none and made a real difference to my experience. I wouldn’t hesitate to recommend both Land Rover and Scott to anyone considering their next vehicle.

My partner and I were looking to upgrade our car so went around multiple car dealerships and garages looking for the right car for us.
We came to Jaguar Land Rover Sinclair Swansea and were very kindly greeted by Scott.
He was incredibly helpful and so patient with us, offering us test drives of different models/ sizes, allowing us a full feel for all of our options. We were made to feel like nothing was ever too big of an ask!
We had so many questions and thoughts and Scott was incredibly thorough in explaining and discussing with us all of our options.
We got to sit down with the staff on multiple occasions and have a full detailed plan of options and figures with absolutely no pressure put onto us.
We also part exchanged our different make vehicles with JLR and they were incredibly helpful & generous with doing so.

The comparison of the service we had in JLR to other car garages has been next to none- we were made to feel like such valued clients every time we contacted/ visited the store.
Scott especially being exceptionally helpful, professional and kind. We feel we really couldn’t have had a better sale advisor & thank scott hugely in getting our dream car to be our reality- so easily!

The staff in JLR also couldn’t offer us enough beverages & biscuits, we can’t actually recall how many drinks we had there- Phoebe makes an incredible Latte, and her service was also 10/10.
Overall our experience with Swansea JLR has been absolutely exceptional and we will be/ have been recommending to family and friends.
Thank you all for everything- we are in love with our new car!

Chey at Sinclair Land Rover was excellent. He explained our options and was not pushy at any time. He made purchasing our car a pleasure. We also had some help from Scott who also was most helpful

Fantastic service and help from George at Sinclair Land Rover, he was so lovely and helpful from start to finish and it was a breeze getting my dream car, second car from there and can’t recommend there enough!

The sales Executive Lewis - outstanding at all levels made it very easy - even when it was difficult navigating certain aspects Lewis ironed out all the lumps and bumps. Highly recommended

I've collected my new Evoque today. From the moment I stepped into the showroom in August to the moment I drove out with my new car today, Steve has been great. Friendly, informative and quite simply an all round great guy! So personable with no "sales-man" vibes which is highly appreciative. He couldn't have done any more to help throughout the whole process. Thanks Steve!

Having dealt with the sinclair group for years of buying audis we had high expectations and we were not disappointed.
George dealt with us in a friendly & professional manner and was very knowledgeable about the Evoque.
All in all an enjoyable 5 star experience

We picked up our new Evoque yesterday. The Sinclair salesman Richard Howells made the whole experience of buying a new car very smooth by explaining everything to us. He also gave us great advice on how to get the best return for our existing car. We've been properly looked after by Richard and won't hesitate to buy our future vehicles from him.

What an amazing experience from start to finish great communication all the way through. Steven was fantastic providing information as and when needed. This is an experience I will never forget as the presentation of the vehicle at point of collection was a unique outstanding event. Thank you Steven and Sinclair Group

Was buying my first Range Rover and the experience was fantastic. Rich was really helpful and genuine and made the collection day very special. His service was above and beyond and he's extremely friendly.
Will be back next time around for sure.