Buying my new car was such a great experience from start to finish. Charles is such a gentleman and really took care of me. I would highly recommend this company if you want reliability, peace of m... Ver mais
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Charles was knowledgeable, friendly and very clear going through the finance options, When I picked up my car, her went through everything and set up the Škoda app for me. I left the garage feeling v... Ver mais
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The salesperson was extremely helpful. He gave us an approximate date for delivery of the new car but it arrived earlier than anticipated which I was really pleased about. We arranged a time for hand... Ver mais
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As per usual, Mr Martin Brown performed first class service in completing an excellent handover, of my nearly new Skoda Enyaq. He completed a GAP and AutoProtect policies, and cancelled the current... Ver mais
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Informações sobre a empresa
Sobre Sinclair Group - Sinclair Skoda Swansea
Escrito pela empresa
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Informações de contacto
Gorseinon Road, SA4, Penllergaer, Wales, Reino Unido
- 01792 621710
4,8
Excelente
237 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 74% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent salesman manner and knowledge
Excellent salesman manner and knowledge
After sale excellent
Cannot fault service
6 de outubro de 2024
Resposta da Sinclair Group - Sinclair Skoda Swansea
Thank you for your kind words! We’re thrilled to hear you had a great experience with our sales team and after-sales service. Your satisfaction means a lot to us! We hope to see you again at Sinclair Skoda.
Great customer service
4 de outubro de 2024
Resposta da Sinclair Group - Sinclair Skoda Swansea
Thank you for your feedback! We’re glad to hear you had a great experience with our customer service. We appreciate your support!
excellent buying experience
Couldn't ask for better, we 'built' our own car with the aid of a sales executive back in June. Took three months to arrive (which is currently normal) Took ownership last week dealing with another sales executive, once again a very good, pleasant and detailed experience. Admittedly we have been buying from this dealer since 2016 so our view is biassed but only in a very good way.
4 de outubro de 2024
Resposta da Sinclair Group - Sinclair Skoda Swansea
Thank you for your wonderful feedback! We’re delighted to hear that you had a great experience building your car and that our team provided excellent service throughout the process. We truly appreciate your loyalty since 2016 and look forward to continuing to serve you! Enjoy your new car!
Great service from Sinclair yet again!
Good communication throughout our purchase, fair exchange price and clarity throughout from very helpful staff. This is the third time we have dealt with Sinclair Skoda, very happy.
24 de setembro de 2024
Resposta da Sinclair Group - Sinclair Skoda Swansea
Thank you for your continued trust in us! We're glad to hear you had good communication and a fair exchange price during your purchase. We appreciate your loyalty and look forward to assisting you again!
Being guided by Martin excellent…
Being guided by Martin excellent knowledge and experience which model to purchase.
30 de setembro de 2024
Resposta da Sinclair Group - Sinclair Skoda Swansea
Thank you for your feedback! We're glad to hear that Martin's knowledge and experience helped you find the right model. We appreciate your support!
From the start i was provided with a comprehensive advice and great customer service
From the start i was provided with right information and guidance, I didn’t feel pressured by the sales person -Martin B and they respected my preferred way of communication.I received a clear advice on the PCP and and comparison benefits disadvantages between buying a new car or used one for me to make a decision.The actual purchase process seemed seamless. The servicing plan and smart care options were offered to me and again I didn’t feel pressured to purchase those. Overall the experience was very good, Martin was friendly approachable and professional.He is an asset to Swansea unit/shop. Oh and I really appreciated him showing me and setting /linking my phone to the car.
30 de setembro de 2024
Resposta da Sinclair Group - Sinclair Skoda Swansea
Thank you for your detailed feedback! We're thrilled to hear that Martin provided you with clear information and guidance without any pressure. It’s great to know you found the process seamless and appreciated his professionalism. We’re proud to have him on our team, and we hope you enjoy your new car!
Our Sales Exec Rob was fantastic…
Our Sales Exec Rob was fantastic throughout, and made the purchase a easy and enjoyable experience.
Would highly recommend Rob and the rest of the staff at Sinclair Swansea 👍
2 de outubro de 2024
Resposta da Sinclair Group - Sinclair Skoda Swansea
Thank you for your kind words! We're thrilled to hear that Rob made your purchase easy and enjoyable. We appreciate your recommendation and look forward to serving you again! 👍
Had superb service off Adam Evans this…very pleased
Had superb service off Adam Evans this is my second car off Sinclair skoda Swansea. it wont be my last, thank you Sinclair skoda
2 de outubro de 2024
Resposta da Sinclair Group - Sinclair Skoda Swansea
Thank you for your fantastic feedback! We're glad to hear that Adam provided you with superb service. We appreciate your loyalty and look forward to helping you with your next car!
Review
Rob was v patient and calm throughout, as well as informative and helpful.
29 de setembro de 2024
Resposta da Sinclair Group - Sinclair Skoda Swansea
Thank you for your feedback! We’re glad to hear that Rob was patient, calm, and helpful throughout your experience. We appreciate your support!
Resposta da Sinclair Group - Sinclair Skoda Swansea
Thank you for your review! We're pleased to hear you had a really good experience and found our team professional. We appreciate your support!
Great service
Martin was very helpful and helped us find the right car that met our needs. He also made sure that the car was ready for pick up quickly following delivery to the show room. He also gave us a great introduction to the car and went over everything we needed to know.
5 de setembro de 2024
Resposta da Sinclair Group - Sinclair Skoda Swansea
Thank you for your kind words! We're thrilled to hear that Martin helped you find the right car and ensured it was ready for pickup quickly. We appreciate your feedback and hope you enjoy your new vehicle!
Resposta da Sinclair Group - Sinclair Skoda Swansea
Thank you for your feedback! We’re glad to hear that our salesman was understanding and knowledgeable. We appreciate your visit and look forward to assisting you again!
Fabia is a great car.
We've now bought our third Skoda Fabia from Sinclairs and they are a pleasure to deal with. Always polite, very reliable.
6 de setembro de 2024
Resposta da Sinclair Group - Sinclair Skoda Swansea
Thank you for your loyalty! We’re delighted to hear that you’ve had a great experience with us while purchasing your third Skoda Fabia. We appreciate your kind words and look forward to serving you again!
Excellent customer service from the…
Excellent customer service from the time I walked into the showroom to collecting my new car. Also great follow up service.
19 de agosto de 2024
Resposta da Sinclair Group - Sinclair Skoda Swansea
Thank you for your feedback! We're glad to hear you received excellent service from start to finish, including after your purchase. Enjoy your new car, and we look forward to seeing you again!
Resposta da Sinclair Group - Sinclair Skoda Swansea
Thank you for your feedback! We’re pleased to hear that you found our staff friendly and our service good. We appreciate your support!
Helpful staff
Helpful staff. Not too pushy. Prompt responses to emails and calls.
1 de setembro de 2024
Resposta da Sinclair Group - Sinclair Skoda Swansea
Thank you for your review! We're glad to hear that our staff was helpful and responsive without being pushy. We appreciate your feedback!
Brilliant service
Brilliant service. The whole process was easy, and Ryan was so helpful.
26 de agosto de 2024
Resposta da Sinclair Group - Sinclair Skoda Swansea
Thank you for your kind words! We’re thrilled to hear that you had a brilliant experience and that Ryan was helpful throughout the process. We appreciate your support!
Resposta da Sinclair Group - Sinclair Skoda Swansea
Thank you for your feedback! We're pleased to hear that you found our service easy, swift, and efficient. We appreciate your support!
Joe was really helpful and answered any…
Joe was really helpful and answered any questions I had
15 de agosto de 2024
Resposta da Sinclair Group - Sinclair Skoda Swansea
Thank you for your feedback! We’re glad to hear that Joe was helpful and addressed all your questions. We appreciate your support!
Purchased a 3 yr old Octavia from here…
Purchased a 3 yr old Octavia from here and couldn't be more delighted with the car and staff. Eveything was dealt with by Ryan and he was super professional. Any niggles I have had with the car have been dealt with speedily by Ryan. Very welcoming showroom and always refreshments on offer.
11 de agosto de 2024
Resposta da Sinclair Group - Sinclair Skoda Swansea
Thank you for your wonderful feedback! We're delighted to hear that you're happy with your Octavia and that Ryan provided professional service. We appreciate your kind words about our showroom, and we're always here to help with any concerns. Enjoy your car!
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