Outstanding Customer Service from Naveed Javed in VW Bridgend Sinclair! This was my first time to purchase a car! and from start to finish he made the whole process smooth, enjoyable and hasstle free.... Ver mais
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Leia as opiniões dos outros
Buying a VW Polo was our first experience of visiting a VW garage which we found very welcoming with tea, coffee and Welsh cakes available when we arrived. The staff were very helpful, courteous w... Ver mais
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Well treated, made to feel that although we weren't spending £50k on a new car, our custom was valued. There was no pressure to buy the decision was ours. The salesman was down to earth, honest, infor... Ver mais
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From the first time we entered the Bridgend showroom, we were greeted by staff who were very helpful, understanding and knowledgeable of our requirements. Our sales consultant took the time to explain... Ver mais
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Informações sobre a empresa
Sobre Sinclair Group - Sinclair Volkswagen Bridgend
Escrito pela empresa
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Informações de contacto
Tremains Road, CF31 1TZ, Bridgend, Wales, Reino Unido
- 01656 664241
4,8
Excelente
178 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Updating our T Roc
Updating our T Roc
We updated our T Roc to the model had great support from Nav and Wendy
11 de setembro de 2026
My first VW Golf ( Black Edition )
Buying a VW Polo was our first experience of visiting a VW garage which we found very welcoming with tea, coffee and Welsh cakes available when we arrived.
The staff were very helpful, courteous while professional at all times. I was shown a number of cars on the computer screen, however, nothing jumped out at me so much as the one in the showroom and when I asked if I could have that one there was no hesitation. This car was extremely well presented and I fell in love with it as soon as I sat in it.
I asked my wife if she felt the same and that was the one we have now purchased and driven from the showrooms.
All in all it was a wonderful experience and we have only the staff to thank for such an amazing purchase.
We would certainly recommend Sinclair Bridgend to all our family and friends.
3 de setembro de 2026
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Thank you for your wonderful review! We are delighted to hear that you had a great experience at our Bridgend VW retailer. Our goal is to provide top service and help you find your dream car. We're so glad you fell in love with it and we're grateful for your recommendation to your family and friends. Congratulations on your new VW Polo!
Kind regards,
Sinclair Group.
Excellent service from Danielle
Excellent service from Danielle. Great communication at every stage.
2 de setembro de 2026
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
That's fantastic to hear! We always strive to provide top service with clear communication. Thank you for choosing us!
Kind regards,
Sinclair Group.
Outstanding Customer Service from Naveed Javed and Team
Outstanding Customer Service from Naveed Javed in VW Bridgend Sinclair! This was my first time to purchase a car! and from start to finish he made the whole process smooth, enjoyable and hasstle free. Thankyou to Naveed and reception staff for making us feel so welcome! Would Highly Recommend and I will definitely return in the future to purchase another car!
22 de agosto de 2026
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Thank you for the kind words! We're thrilled to hear that Naveed provided exceptional customer service throughout your car purchase. It means a lot to us that you felt comfortable and welcomed during the process. We look forward to welcoming you back in the future for your next car purchase. We appreciate your recommendation!
Kind regards,
Sinclair Group.
Fast service that met my requirements.
Fast service that met my requirements.
Customer service was excellent
31 de julho de 2026
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Thank you for the kind words! Our team is dedicated to providing efficient service that meets all of your needs. We pride ourselves on delivering excellent customer service. We hope to serve you again soon!
Kind regards,
Sinclair Group.
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Thank you for your continued support and kind words! Our team at Bridgend Sinclair is dedicated to providing top-notch service to our customers. We appreciate your feedback and look forward to serving you again in the future!
Kind regards,
Sinclair Group.
the salesman discussed my options with…
the salesman discussed my options with the choice of car I wanted, and found the one I wanted.
2 de julho de 2026
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Thank you for sharing your positive experience! Our team takes pride in helping our customers find the perfect car. We are glad we could assist you in finding your dream car.
Kind regards,
Sinclair Group.
Very pleasant experience
From the first time we entered the Bridgend showroom, we were greeted by staff who were very helpful, understanding and knowledgeable of our requirements. Our sales consultant took the time to explain all the options available to us regarding purchasing a new car without any obligation. We were so impressed and happy to take up the offer.
27 de junho de 2026
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Thank you for sharing your positive experience at our Bridgend retailer! Our staff takes pride in providing exceptional service and ensuring our customers find their perfect car without any pressure. We appreciate your trust in us and look forward to serving you again in the future.
Kind regards,
Sinclair Group.
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Thank you for choosing us! We're thrilled to hear that our service and advice met your expectations. We strive to provide the best experience for our customers. Have a great day!
Kind regards,
Sinclair Group.
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Thank you for your kind words! Our team takes great pride in providing helpful and attentive service to all of our customers. We are so glad you had a positive experience at our business. We appreciate your support and hope to see you again soon!
Kind regards,
Sinclair Group.
I’m very impressed I got my perfect car…
I’m very impressed I got my perfect car and a lovely man called Leon helped me he was great il be getting my next car from hear
19 de junho de 2026
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Thank you for your kind words! We are so glad you had a great experience with our team and found your perfect car. Leon truly is a gem, and we look forward to helping you with your next car in the future.
Kind regards,
Sinclair Group.
Great experience with staff in…
Great experience with staff in Bridgend.
Wonderful to be able to get a car so quickly. Very smooth process with paperwork and collection of car.
Big shout out and thanks to Leon and John, and also the front of house staff who were all very happy and friendly.
29 de maio de 2026
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Thank you so much for your kind words! We're thrilled to hear that our staff and processes made your car purchasing experience a smooth and efficient one. We'll be sure to pass along your shout out to Leon, John, and our front of house team. Thanks for choosing us!
Kind regards,
Sinclair Group
Bought VW Polo
Dealt with Leon, who was friendly, polite and very helpful throughout. He explained everything in a really straightforward way and was a pleasure to deal with. Many thanks, Rachel.
25 de maio de 2026
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Thank you for your kind words, Rachel! We are so happy to hear that Leon provided you with exceptional service. We strive to make every interaction a pleasant one for our customers. We appreciate your feedback and look forward to working with you in the future!
Kind regards,
Sinclair Group
Great service and great car
17 de maio de 2026
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Thank you for the positive review! We are thrilled to hear that you enjoyed our service and car. We strive to provide an excellent experience for our customers. See you again soon!
Kind regards,
Sinclair Group.
Friendly and very helpful service from…
Friendly and very helpful service from everybody
especially the salesman Gavin, who patiently answered all our questions
15 de maio de 2026
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Hi Jean,
Thank you for your feedback. We’re glad you found the team helpful and that Gavin in particular made a positive impression. We’ll be sure to pass this on to him.
Kind regards,
Sinclair Group
If i could give 10 stars for the…
If i could give 10 stars for the dealership i would!
All staff are amazing - Purchased my car with Nav everything was smooth sailing.
The hosts were superb from the moment i walked in looked after me with drinks and Welsh cakes the whole time.
I would highly recommend this dealership over and over!!
7 de maio de 2026
Opinião espontânea
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Thank you so much for taking the time to share your positive experience with us! We strive to provide exceptional service and we're thrilled to hear that you had a smooth and enjoyable car buying experience. Cheers to many memorable journeys with your new car!
Kind regards,
Sinclair Group.
Sinclair customer for over 20 years
Sinclair customer for over 20 years, always great service whatever the branch, Bridgend this time and Gavin and Gareth have been great! Thanks
2 de maio de 2026
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Hi Lisa,
Thank you for your continued loyalty over the last 20 years. We truly appreciate your support and are delighted to hear Gavin and Gareth looked after you so well at Sinclair Volkswagen Bridgend.
Kind regards,
Sinclair Group
If I could give zero stars I would
If I could give zero stars I would, bought a brand new Tiguan, paid £40k, numerous faults, more in the garage than out of it, now it’s braking for no reason, feeling unsafe to drive, after sales have now closed my case saying there’s nothing wrong with it, just told us to turn off the emergency braking feature. Totally unacceptable and laughable, avoid this garage at all costs 😡
1 de maio de 2026
Opinião espontânea
Fantastic service from the whole team…
Fantastic service from the whole team at Sinclair Volkswagen Bridgend. Super professional from start to finish. Special thanks to Dan T, Ross, and Dan B for making it such a great experience!
19 de abril de 2026
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Hi Megan,
Thank you for your fantastic review. We’re delighted to hear the team at Sinclair Volkswagen Bridgend provided such a professional experience from start to finish. We’ll be sure to pass your thanks on to both Dans and Ross.
Kind regards,
Sinclair Group
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Hi Mike,
Thank you for your excellent review. We’re pleased to hear Dan’s knowledge and expertise made such a positive impression during your visit to Sinclair Volkswagen Bridgend.
Kind regards,
Sinclair Group
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