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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Recently purchase the Sionyx Night Vision camera on my new offshore boat and had it connected to my Garmin 8612xsv screens. When I turned on the camera and viewed through the Garmin scree... Ver mais

Classificada 5 em 5 estrelas

Finally had a chance to acid-test the thing: cloudy night over the water, pitch black out to naked eye - though horizon lights around my bay and far-off city light haze provide a bit of illumination;... Ver mais

Classificada 5 em 5 estrelas

Seeing is believing (pun intended) & their new Nightwave marine cam is the real deal. Was pretty blown away with how much detail it was picking up in tight quarters when docking. Around the docks in t... Ver mais

Classificada 5 em 5 estrelas

Their camera just wasn't right for my oldest son (an avoid hunter), so SIONIX accepted my return without question, full refund! If you're monitoring someone, say an FBI agent or other agency (DEA/DHS/... Ver mais

Informações sobre a empresa

  1. Loja de máquinas fotográficas

Escrito pela empresa

SIONYX is a silicon-based photonics company that develops proprietary night vision camera systems for commercial and defense related applications. Our primary commercial markets include hunting and outdoors, law enforcement, search and rescue, executive protection and maritime.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

761 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

So far, I love these products

So far, I love these products. The scope was nice on its own, but only at dusk or when the moon was really out. Adding the illuminator to it made it top notch. The image is now extremely clear and the beam focus ability makes it possible to easily see distant objects. I love this!

1 de março de 2022
Classificada 5 em 5 estrelas

So far so good!

So far so good! Package included a data card which even though a small item it saved a trip to the store. Have not had to use customer service, instructions and online videos are good. Product is great although a little smaller than I thought from ads. I am Happy.

14 de fevereiro de 2022
Classificada 5 em 5 estrelas

Great device, great Customer Service...

Their camera just wasn't right for my oldest son (an avoid hunter), so SIONIX accepted my return without question, full refund! If you're monitoring someone, say an FBI agent or other agency (DEA/DHS/Border Security, PI) THIS is your best way to go. The Head of Customer Care - Night Vision Camera Systems (Bill Bobrowski) , was all over the whole refund process. He also shipped the device very quickly. If ever I need something like this, I will definitely be back. Would recommend it! IF it had night/thermal capability, I might've kept it for myself...

8 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

I experienced some charging difficulties, and wasn't sure if it was the camera, batteries, cord, power source, or just me. I contacted Sionyx customer service, and was surprised at the quick response I received from Bill. He offered advice on troubleshooting my problem and sent me a return authorization to have my equipment checked out. Prompt, professional and helpful experience from beginning to end. It's so nice to have a company stand behind their product! Thank you Bill, thank you Sionyx!

28 de janeiro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Can't reach anyone and you don't return…

Can't reach anyone and you don't return numerous calls.

19 de janeiro de 2022
logótipo da SIONYX

Resposta da SIONYX

Hi Linda, please reach out to support@sionyx.com or to marketing@sionyx.com and someone will reach out to schedule a phone call!

We apologize for the delay. Our team is working very hard to get back to every inquiry. We get a lot of calls daily, but we want to make sure you're taken care of!

Look forward to hearing from you soon!

Best regards,
Justin
SIONYX Team

Classificada 5 em 5 estrelas

Outstanding customer care

I recently experienced a minor issue with my Aurora camera after years of flawless functioning. I was absolutely blown away by the level of support I received from initial contact to resolution. I sent an email describing the problem to customer service and received a reply within a couple of hours. Bill Bobrowski told me to send the camera in and they’d have a look at it. The same morning they got the camera, they had my issue resolved and my camera was on the way back, arriving two days later. All my questions were answered quickly and in a friendly, professional manner. This is without any doubt the best customer service I’ve experienced anywhere.

12 de janeiro de 2022
Classificada 5 em 5 estrelas

Great customer service

Great customer service! We use the Aurora Pro to get night-time footage of seabirds in Kauai. These cameras are super easy to use, very durable, and get really good quality videos. Would definitely recommend!

11 de janeiro de 2022
Classificada 5 em 5 estrelas

This company is terrific

This company is terrific! Not only do they make an amazing night vision camera but their customer service is outstanding. I managed to break a piece of an attachment and asked if I could purchase a new one. They promptly sent me a new one with no charge.

11 de janeiro de 2022
Classificada 5 em 5 estrelas

Excellent product!

Excellent product! Fit and finish is top shelf. Functionality takes a little time to get the hang of it. Instructions need to be more detailed for connecting to wifi. It does not connect easily. Does not always reconnect when turned off and back on. A little glitchy. Connecting to phone is not a feature i am most interested in tho. Night vision is my main use not camera or video although great bonuses! All in all great product and performance for the price!

5 de janeiro de 2022

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