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Sky - Liverpool One Shopping Centre, Liverpool Opiniões 

55
•
TrustScore: 4.5 em 5

4,7

Empresa de telecomunicação
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Localização

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Sky Shop, Liverpool ONE, 5 Wall Street, L1 8JQ Liverpool, GB

•
01517 099013

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Spoke with Elena today in store. I asked for assistance in obtaining a PAC code which no other department within Sky could resolve for me. This was done without fuss or debate and resolved within minu... Ver mais

Classificada 5 em 5 estrelas

Warm friendly greeting by sales person Ilay,who then invited us both in a room with relaxing comfy surroundings. ILya knowledge of products for tv broadband packages was amazing thanx you ILya. W... Ver mais

Classificada 5 em 5 estrelas

We went to the Liverpool one store for two new iPhones and “ Liam” could not have been more helpful. Answered all our questions and set our phone up. I also signed up for sky essentials with him.... Ver mais

Classificada 1 em 5 estrelas

The worse internet tha I have gotten am asking for help and there leaving me on the line for 40 minutes without any help don’t join

A empresa respondeu

Informações sobre a empresa

  1. Empresa de telecomunicação

Escrito pela empresa

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.

Informações de contacto

  • Sky Shop, Liverpool ONE, 5 Wall Street, L1 8JQ, Liverpool, Reino Unido

  • 01517 099013

4,7

Excelente

TrustScore: 4.5 em 5

55 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(55)

10 511 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

Ilya was really helpful

Ilya was really helpful. He explained everything really clearly and answered all of our questions. Great service

27 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Spoke with Elena today in store

Spoke with Elena today in store. I asked for assistance in obtaining a PAC code which no other department within Sky could resolve for me. This was done without fuss or debate and resolved within minutes via the My Sky app. This option was not given to me previously. Absolutely outstanding customer service and I would like my comments to be conveyed to her supervisor. She has reaffirmed my confidence despite previous bad experiences

25 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Liverpool one store

We went to the Liverpool one store for two new iPhones and “ Liam” could not have been more helpful. Answered all our questions and set our phone up. I also signed up for sky essentials with him. 10/10customer service
Tricia & Paul

6 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

The worse internet tha I have gotten am…

The worse internet tha I have gotten am asking for help and there leaving me on the line for 40 minutes without any help don’t join

25 de julho de 2026
Opinião espontânea
logótipo da Sky - Liverpool One Shopping Centre, Liverpool

Resposta da Sky - Liverpool One Shopping Centre, Liverpool

Hi Sara,

Thank you for taking the time to leave a review. I'm sorry to hear that your experience with your broadband service has been so frustrating.

I can understand how disappointing it must be when your internet isn't performing as expected and you're trying to get help, only to find yourself waiting for long periods without a resolution. A reliable connection is important for everyday life, and when problems occur, customers should feel supported and kept informed throughout the process.

It's particularly disappointing to hear that you spent around 40 minutes waiting for assistance and were left feeling that your concerns weren't being addressed. We appreciate how frustrating that can be when you're already dealing with service issues.

If you'd like to discuss this further, the teams on the channels below can help you find the right support:

📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en

Thank you again for sharing your feedback. We're sorry that your experience has left you feeling this way. Thanks, Becca.

Classificada 5 em 5 estrelas

Warm friendly greeting by sales person…

Warm friendly greeting by sales person Ilay,who then invited us both in a room with relaxing comfy surroundings.
ILya knowledge of products for tv broadband packages was amazing thanx you ILya.
We ended us with sky glass package,so happy with the purchase and excited to get it.
ILya so well manned very patient and warm and wel spoken and reassuring us of the deal going threw everything with us.
Weldone and thanx u ILyafrom liverpool one store 💯 customer service with a smile and making us relaxed and at ease.
Goodbye Virginia media for 28yrs HELLO SKY and welcome to our home 🏡

30 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Ilya could not have been more helpful

Ilya could not have been more helpful. We had to set up new email addresses to allow me to join the Sky network and eventually we were able to accomplish this. I would certainly recommend him to anyone who needs help

6 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Ilya was super helpful and as soon as I…

Ilya was super helpful and as soon as I came in he smiled then I explained my situation. He sat me down and got it all sorted super quick and explained everything which is great. He is a very good sales person and is very professional and helpful.

6 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Ilya

Ilya, great guy and happy to assist me in getting a new fone. Highly recommended 👍👍

4 de maio de 2026
Opinião espontânea

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