My contract was renewed by sky without my knowledge or approval and when I wanted to cancel sky sports there was a charge of £60. I have therefore moved to another provider. Skys contract cancellation... Ver mais
Localização
Alterar localizaçãoSaint Michaels Way, Metrocentre, NE11 9YG Gateshead, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had the misfortune to visit your Sky store at Metro centre Gateshead. Disgraceful customer service!! They stand in a line at the front of store. Only interested if you purchasing. I already... Ver mais
A empresa respondeu
Been without broadband for 5 days with no sign of it coming back online!
A empresa respondeu
Big thanks to John, knew exactly what he was talking about, very informative and helpful. Also great patience when the system crashed. So good so far, hopefully more 5 starts throughout the set up and... Ver mais
Informações sobre a empresa
Escrito pela empresa
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Informações de contacto
Saint Michaels Way, Metrocentre, NE11 9YG, Gateshead, England, Reino Unido
- 0191 460 0256
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
John was great :) He was very helpful…
John was great :) He was very helpful and informative!
John in the Metro centre store was very…
John in the Metro centre store was very helpful and knowledgeable with the purchase of a new phone for my daughter.
John was excellent and helped guide us…
John was excellent and helped guide us through the process of getting a new phone and switching over our broadband brilliantly. Would definitely recommend him to anyone thinking about either switching broadband provider or purchasing a new phone, much appreciated!
Angela in the metro centre was an…
Angela in the metro centre was an absolute gem. Can recommend highly enough. Helped me with a new phone deal. 5 stars from me
John excellent service very patient and…
John excellent service very patient and helpful also gave lots of helpful advice
Stopped to spin the wheel today and got…
Stopped to spin the wheel today at metrocentre and got talking with John who got me an excellent deal on my current broadband package, glad I went in, will definitely be back when I need new phone and tv
Big thanks to John
Big thanks to John, knew exactly what he was talking about, very informative and helpful. Also great patience when the system crashed. So good so far, hopefully more 5 starts throughout the set up and installation.
Nigel was an amazing help with an issue…
Nigel was an amazing help with an issue I was having with my, My Sky App and being unable to sign a credit agreement. He was friendly and helpful and went above and beyond. I have spent hours on calls with more than 8 advisors who were unable to help or simply got cut off. I was ready to cancel the order and leave Sky completely, which as a diamond member I did not want to do. Nigel saved the day! Thanks again ☺️
John was amazing
John was amazing, he deserves a pay raise and he is the best. Fabulous
Went in with no clue what I needed and…
Went in with no clue what I needed and left feeling like all my questions were answered thank you so much chris
Good craic & great experience
Visited today looking to get sky in my new house, was immediately greeted by Kris in a polite, professional and more importantly a friendly manner.
Asked a few questions found out what I was looking for. Explained a couple of times what was included and how it would work with other streaming services & billing etc.
Didn’t just do his job, also had conversations & never made you feel like you were just a “sale”
5* Customer service
John was excellent, sorted everything out for us. Brilliant customer service!
John who helped us to sort out my…
John who helped us to sort out my daughter’s new phone was very helpful and went through everything we needed to know.
Great customer experience today from…
Great customer experience today from John at the Metrocentre shop. Very informative and helpful.
Perfect
I walked in to the metrocentre store and met Angela. She was very easy to talk to and listened to my circumstances and found me the perfect bundle. She answered all my questions and has me all ready to go. Thanks Angela
John very helpful and experienced…
John very helpful and experienced smooth process
Really friendly
Really friendly, trustworthy and gave great advice on moving from another provider. The whole experience was simple and quick.
Jade was super helpful and friendly and…
Jade was super helpful and friendly and gave us to best deal on a new phone! 5 stars :)
John was the best thing since sliced…
John was the best thing since sliced bread. Great customer service listened to what we already used and put together a package that suits us and saved us loads of money.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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