Visitar o site

Sky - Trafford Centre Pod, Manchester Opiniões 

36
•
TrustScore: 4.5 em 5

4,7

Empresa de telecomunicação
Escreva uma opiniãoVisitar o site
Escreva uma opinião

Localização

Alterar localização

Sky Pod UMC3, The Trafford Centre, Trafford Park,, M17 8AA Manchester, GB

•
01617 494907

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Haroon amazing customer service and very helpful. Explained everything we needed very clearly. Would definitely recommend speaking to Haroon about your broadband and tv.

Classificada 5 em 5 estrelas

Haroon was fantastic, incredibly knowledgable, not a pushy sales guy! Incredibly friendly and spent time making sure we got the right product!

Classificada 5 em 5 estrelas

Sarah did an amazing job today for me when I was asking about my Sky details She was efficient, knowledgeable and oh so helpful in every way. An amazing advisor who helped me reduce my bill! She ce... Ver mais

Classificada 1 em 5 estrelas

I’ve been dealing with an ongoing complaint with Sky since January, and unfortunately the experience has been incredibly frustrating. Despite multiple attempts to resolve the issue, I’ve found c... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de telecomunicação

Escrito pela empresa

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.

Informações de contacto

  • Sky Pod UMC3, The Trafford Centre, Trafford Park,, M17 8AA, Manchester, Reino Unido

  • 01617 494907

4,7

Excelente

TrustScore: 4.5 em 5

36 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(36)

10 033 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

Haroon was fantastic

Haroon was fantastic, incredibly knowledgable, not a pushy sales guy! Incredibly friendly and spent time making sure we got the right product!

4 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I have been coming to Hamza for over a…

I have been coming to Hamza for over a year and he always gives me the best offers and makes sure to take care of me. He explains everything and makes sure I understand properly. Hamza is the guy you want to go to.

30 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Big shoutout to Saif

Big shoutout to Saif, sorted my internet issues out which I’ve been stressing about for quite some while. Amazing service and deal package in the end. Very happy!

25 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible service (customer service and signal)

I’ve been dealing with an ongoing complaint with Sky since January, and unfortunately the experience has been incredibly frustrating. Despite multiple attempts to resolve the issue, I’ve found customer service to be unhelpful and unable to provide a satisfactory solution.

What was particularly disappointing was being advised by a representative to simply cancel my mobile contract rather than having the issue properly investigated and resolved. As a long-standing customer, this felt dismissive and completely unacceptable.

Communication has been poor throughout, and there seems to be very little ownership of customer problems. I would expect a company of Sky’s size to provide far better support and accountability. Based on my recent experience, I cannot recommend their customer service.

4826190649 complaint

23 de abril de 2026
Opinião espontânea
logótipo da Sky - Trafford Centre Pod, Manchester

Resposta da Sky - Trafford Centre Pod, Manchester

Hi there, Thank you for taking the time to share your experience, we’re really sorry to hear how frustrating this has been for you.

An issue remaining unresolved since January, along with the level of service you’ve described, is far from what we aim to provide. We completely understand how disappointing it must feel, especially as a long-standing customer, to feel that your concerns haven’t been properly addressed or taken ownership of.

We’re particularly concerned to hear that cancelling your contract was suggested as a solution, rather than taking steps to fully investigate and resolve your complaint. That’s certainly not the experience we want you to have, and we’ll be taking this feedback seriously.

We’d really appreciate the opportunity to review your case in detail and work towards a proper resolution for you. Please get in touch with us directly, and we’ll ensure this is escalated and handled with the attention it deserves.

Thank you again for bringing this to our attention, and we’re genuinely sorry for the impact this has had. We hope we can begin to restore your confidence in us.

You can get in touch with us by using the following link or by using the MySky App 📲:

🖥️ https://www.sky.com/help
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click

Thanks, Norelle

Classificada 5 em 5 estrelas

Saif was fantastic

Saif was fantastic. He clearly and concisely explained the benefits of your products and made sure that we were happy with everything. A true credit to your business

8 de junho de 2026
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais