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Sky Image Lab Opiniões 

222
•
TrustScore: 4.5 em 5

4,4

Impressão de fotografias
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I ordered a 10x20 picture of Cosmic Cliffs mounted on metal for my hubby who loves anything to do with NASA and space exploration. He was thrilled with it. The colors are vibrant and sharp and it was... Ver mais

Classificada 5 em 5 estrelas

孫への贈り物として、ハッブル望遠鏡の星雲のプリント(ギャラリーキャンバス)を注文しました。インターネットでの海外注文は初めてで不安もあったので、思い切ってお電話してみたところ、オーナーのジェイミーさんご本人が出てくださいました。私の拙い英語にも本当に辛抱強く耳を傾けてくださり、ゆっくりとした言葉で孫の部屋に合うサイズや仕上げまで丁寧に相談に乗っていただけました。おかげで安心してお任せすることがで... Ver mais

Classificada 5 em 5 estrelas

I ordered 8 prints and they arrived quickly. They are all beautifully done and look amazing in my son's room. I will purchase more when we are adding to our collection.

Classificada 1 em 5 estrelas

I needed to exchange the photo I bought from this company and have been trying for 20 days to get a response. I’ve sent numerous messages requesting a return authorization per their website direction... Ver mais

Informações sobre a empresa

  1. Impressão de fotografias
  2. Loja de impressões

Escrito pela empresa

Sky Image Lab brings the universe to your walls. For more than 25 years, we've specialized in museum-quality fine art prints sourced from the world's most prestigious astronomy archives — NASA, the Hubble Space Telescope, the James Webb Space Telescope, the Apollo missions, the European Southern Observatory, and Chandra. Every image is professionally remastered by our UC Berkeley-trained imaging specialist to bring out every detail exactly as it was meant to be seen. We go beyond simply reproducing the original — we optimize each image specifically for print, so colors, contrast, and depth all translate beautifully from screen to wall. We offer four print formats to suit any space and budget: metal prints, gallery-wrapped canvas, fine art paper, and premium luster prints. All are made to order, professionally packaged, and built to last for decades without fading. With over 280 images spanning nebulae, galaxies, deep space, and iconic moments from the Apollo era, there's something for every kind of space lover — whether you're shopping for yourself, decorating a living room, or looking for a gift that's genuinely out of this world. New images are added regularly as the latest missions make history. We've been trusted by customers in more than 100 countries for over two decades, and we stand behind every print we sell. The universe is waiting. Come explore it.

Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

222 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 75% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(222)

30 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Poor Customer Service

I needed to exchange the photo I bought from this company and have been trying for 20 days to get a response. I’ve sent numerous messages requesting a return authorization per their website directions. I’ve also called them but no one picks up. I leave messages but no one responds. This is the worst customer service I’ve experienced in a long time. Very disappointing and frustrating.

20 de dezembro de 2025
Classificada 5 em 5 estrelas

Mistakes Happen...

Still waiting for a refund to be applied due to an inability for you to properly manage your website.

Update: Refund was received as promised and received good communication around the mistakes made around showing something was available when it was not.

8 de novembro de 2025
logótipo da Sky Image Lab

Resposta da Sky Image Lab

Hi Erik
Thank you for your feedback, and I’m really sorry for the frustration.

I just checked your order, and your refund was fully processed four days ago on our side. Depending on your bank or card issuer, it can take a few business days for the credit to appear on your statement.

If you still don’t see it by the end of this week, please reach out and we’ll provide the ARN so your bank can locate it immediately. We’re here to help and want to make this right for you.

Jamie

Classificada 1 em 5 estrelas

Sky Image Lab Provides Bad Products/Service

Sky Image Lab provided a close up view, not the full photo that I ordered. The print is blurry and unclear. I sent a communication to them about this, and they did not respond. I would highly recommend not using their service to order Webb photos.

6 de setembro de 2025
logótipo da Sky Image Lab

Resposta da Sky Image Lab

Hi Gregory,
I’m sorry to hear about your experience — that’s not what we want for our customers. We couldn’t find any record of prior correspondence, so please reach out directly at support@skyimagelab.com and we’ll be glad to make this right.

Jamie

Classificada 5 em 5 estrelas

Order not received; Correction Made

Order not received. Emails ignored
Poster was not received initially because of post office error with new address. When company was notified, poster was reshipped promptly.

12 de maio de 2025
logótipo da Sky Image Lab

Resposta da Sky Image Lab

Hi Debra,
We’re really sorry for the trouble with your order and communication — we know how frustrating that must have been. As soon as we heard from you, we looked into it and confirmed the package had been returned due to a delivery issue. We’ve since reshipped it to the same address you confirmed, and we hope it’s now arrived safely.

If there’s anything else you need, please don’t hesitate to reach out. And if your experience has since improved, we’d truly appreciate an updated review — it helps small businesses like ours more than you know.

Thank you again for your patience,
Jamie

Classificada 5 em 5 estrelas

Great Selection and Great Service

Love the images and print options available. My first order arrived damaged, but upon reporting the issue, I was given a quick replacement and great service from the Sky Image Lab team. Thank you!

11 de abril de 2025

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