Slide Wardrobes Direct Opiniões 

358
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Fitting slight challenge as floor fitting to not level and wall not vertical. Instructions should give some indication on how to sort this out such as wedges and type of filler. Rollers do not sit ver... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great customer service. They were really helpful when we had questions about assembly and installation. Everything seems of good quality. And amazingly when something got broken (likely our fault) fou... Ver mais

Classificada 5 em 5 estrelas

Ordered three new replacement doors for our bedroom wardrobe and chose a light oak shaker style to match our other furniture. The doors arrived within the timescale set and were fitted this week. Our... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This was our third order of wardrobe doors and was by far the most complicated. Six doors, various sizes and two colours, to front large double wardrobe with 'Narnia' door in the middle. After variou... Ver mais

Informações sobre a empresa

  1. Loja de mobília para quartos
  2. Designer de interiores
  3. Local de armazenamento

Escrito pela empresa

Made to measure Sliding Wardrobe Doors and Wardrobe interiors for DIY installation.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

358 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(358)

20 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Amazing customer service

I cannot recommend Slide Wardrobes Direct enough. Not only huge choice of styles at reasonable prices, good quality furniture but also amazing Customer Service. Very nice , supportive, understanding people and great communication.

17 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great product…

Had 4 sets of wardrobe doors from slide with no issues. Manufactured to a high standard, spot on sizing, on time delivery. Top product

4 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent quality British product

Excellent quality British product. Fit and function really good from dimensions that I supplied.
Was kept well informed of production / despatch date. Packaging and actual delivery was really good too.
Would not hesitate to recommend this company / product.

15 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Misleading marketing and no care for customers

Do not trust the main marketing text on the Slide Wardrobes Direct website. When I placed my order for a 4-door made-to-measure kit, their homepage explicitly promised that every DIY kit "comes complete with bespoke-sized doors, matching tracks, liners, and soft closures." However, it arrived without a single soft-close mechanism.

When I complained, the owner completely deflected, pointing to hidden fine print in the FAQs and an ambiguous checkbox in the design tool to justify leaving them out. When challenged under the Consumer Rights Act 2015 regarding goods matching their primary description, she simply ignored my emails for 11 days.

PROOF OF DECEPTIVE PRACTICE: In her response below, owner claims they do not mislead customers. However, immediately after I raised my legal complaint, they quietly and retrospectively edited their homepage to add the words "(if selected)" right after "soft closures."I have uploaded the before-and-after screenshots online (see links below) proving they changed their contract terms only after being caught out. They corrected their legal vulnerability to protect themselves from future scrutiny, yet they stubbornly refuse to fulfil the parts promised to existing customers who bought under the original text.

Terrible transparency, evasive corporate behaviour, and zero accountability from top management.

I have evidence screenshots but there don't seems to be any options here to attach it.

20 de abril de 2026
Opinião espontânea
logótipo da Slide Wardrobes Direct

Resposta da Slide Wardrobes Direct

We are sorry to hear that you remain dissatisfied with your interpretation of our ordering process and product configuration system.

For clarity, there is nowhere on our website that states soft-close mechanisms are included as standard across all product ranges. Soft-close mechanisms are included as standard on most ranges, and in a bid to offer our customers a more competitively priced product, are optional on our Shaker, Classic, Linear and Special Offer ranges.
This information is clearly outlined within our FAQ section, product overview pages and during the online configuration process, where soft-close mechanisms are presented as a selectable option prior to checkout.

Having reviewed your order, we can confirm that soft-close mechanisms were not selected or purchased at the time the order was placed. The made-to-measure doors supplied matched the configuration confirmed during checkout and on the order confirmation provided.

We would also respectfully clarify that the relevant information was not “hidden” within fine print, and we have responded to correspondence regarding this matter throughout.

While we appreciate that customers may have differing interpretations of website wording, we do not accept that customers are being misled during the ordering process. Soft-close mechanisms were not supplied with your order because they were not selected at the time of purchase. They are, however, available to purchase separately and can be easily retrofitted if required.

Classificada 5 em 5 estrelas

Excellent all round expereience

ordered some mirror doors using the online guide, then phoned the company and checked. Excellent service from friendly people. I had to mess around with delivery dates (my fault) but goods were delivered efficiently. Great quality. Used the doors, and cannot be more pleased

27 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very happy with the doors

Very happy with the doors. The delivery was handled and arranged well, the final product looks exactly as it did on the website.
Not difficult to install, managed to install it myself.

7 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent quality at a sensible price

Really good quality and a good price, had to email a query before ordering and they got back to me the same day, very helpful, company delivered the doors so safely delivered, will definitely use them again also would definitely recommend

7 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

What an amazing service

What an amazing service. It’s so refreshing to find a company that truly values its customers and takes genuine pride in its products. From the moment of ordering through to delivery and fitting, the entire process was smooth, efficient, and completely stress-free.

The product itself is outstanding—high quality and exactly what I ordered. It was well packaged and delivered promptly. I couldn’t be happier with the result.

10 out of 10. You thoroughly deserve your success, and I’ll have no hesitation in ordering my next set of wardrobes from you. A genuine pleasure to have found such a friendly, efficient company.

Catherine Frift

6 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Good quality

The wife found them on the internet. We were looking because we needed someone who made custom size sliding wardrobes.
We found the site gave us a good choice of colour and finishes and was really easy to navigate.
Once the order was placed it was delivered really quickly considering it was made to measure.
It arrived really well packed.
The driver was really helpful offering advice on fitting.
Nothing wrong with the whole experience, can’t recommend enough.

6 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service, excellent product. Easy to use online system to select and order sliding doors. Excellent post-sale and delivery instructions. Arrived well packed, protected and in perfect condition. Sliding doors and frames are top quality, beautiful and smooth sliding mechanism. Very pleased with the sliding doors, they transformed our bedroom.

22 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

Great customer service. They were really helpful when we had to find some spares for our sliding doors originally purchased from them directly over 7 years ago, fantastic service!! Thank you for you help…again!!

12 de dezembro de 2025
Opinião espontânea

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