Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Very poor experience with Digital Five. Emails go unanswered for days or even over a week. Agreed services were not delivered properly, which caused us to lose hundreds of pounds due to delays. Extrem... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have recently had my website re-built with Digital Five. I highly recommend them, Federica was so attentive and really listened to what I wanted. Also sharing her own visions & ideas which I really... Ver mais

Classificada 5 em 5 estrelas

Very good pricing for premium 0208 number, clear website and helpful customer service. All arranged online, then confirmed by phone and email within an hour. Other services offered by Julie like we... Ver mais

Classificada 5 em 5 estrelas

Fantastic company, used for both of my businesses, my sons business and also my partners nation wide waste management business for the past seven years. They do exactly what they say and get... Ver mais

Informações sobre a empresa

  1. Empresa de telecomunicação
  2. Serviço de marketing online
  3. Serviço de hospedagem web
  4. SEO
  5. Website Designer

Escrito pela empresa

Smart Numbers Ltd (trading as Digital Five) offer a comprehensive suite of communication and digital marketing solutions designed to help businesses connect, grow and thrive. We're proud to have connected over 500,000 virtual numbers across the UK, helping businesses enhance their presence and manage their communications with ease. Our focus is on delivering: 📞 Virtual Business Numbers & VoIP Solutions 🌐 Website Design | SEO | Paid Search | Branding 💬 Call Routing & Real-Time Call Statistics 📈 Digital Marketing & Lead Generation Why Choose Smartcomms? ✅ Credibility & Local/National Presence with memorable numbers across the UK ✅ Call Management Solutions tailored to your business needs ✅ Award Finalists in the Communications Industry ✅ No Contracts & 24/7 Support ✅ Real-Time Analytics & Feature-Rich Services We’ve been connecting businesses with high-quality communication and digital marketing services since 2002. Whether you need a local BT Exchange Number or an innovative website design with SEO and Paid Search, we're here to help you build a strong online presence and drive business growth. Digital Five: Innovative Communication Solutions. Powerful Digital Growth. Let's connect and transform your business with our tailored services.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

372 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Reliable affordable

Smart number are a trustworthy company never fail to keep u happy

8 de janeiro de 2025
logótipo da smart-numbers.net

Resposta da smart-numbers.net

Thank you Blockwise for your kind words.

Classificada 5 em 5 estrelas

Outstanding customer service

I have been smart numbers customer for last 10+ years and the service been always outstanding.

18 de dezembro de 2024
logótipo da smart-numbers.net

Resposta da smart-numbers.net

Thank you so much for your glowing 5-star review! Your continued support over the past ten years means the world to us. We are incredibly grateful for your loyalty and trust in our services. It's customers like you who inspire us to strive for excellence every day.

We look forward to serving you for many more years to come!

Classificada 1 em 5 estrelas

Surprised by the positive reviews

Nobody returns calls, you can never speak to anyone when you call and they don’t respond to emails.

11 de dezembro de 2024
Opinião espontânea
logótipo da smart-numbers.net

Resposta da smart-numbers.net

Thank you for taking the time to share your feedback.

I sincerely apologise for the inconvenience you experienced due to the lack of contact from our team. This is not the level of service we strive to provide, and we understand your frustration.

I would like to resolve this matter as quickly as possible and regain your trust.

Please reach out to me directly by calling me on 0345 0178 179 so I can address this matter promptly.

I appreciate your patience and hope to have the opportunity to make things right.

Best regards,

Sam Bhatt
Head of Customer Success

Classificada 5 em 5 estrelas

From the beginning...

Smart Numbers has been with me since day one of starting my business, and I couldn’t be happier with their service! They’re always polite, attentive to my needs, and have adapted seamlessly as my business has grown. Their phenomenal customer service sets them apart, and Kate, in particular, is an absolute pleasure to deal with. Highly recommend!

18 de novembro de 2024
Opinião espontânea
logótipo da smart-numbers.net

Resposta da smart-numbers.net

Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had a positive experience with us. Your kind words mean a lot to our team and motivate us to continue delivering excellent service.

We truly appreciate your support and are delighted to know that we met your expectations. If you ever need any assistance in the future, please don't hesitate to reach out.

Classificada 5 em 5 estrelas

Fantastic company

Fantastic company, used for both of my businesses, my sons business and also my partners nation wide waste management business for the past seven years.

They do exactly what they say and get results, unlike so many other marketing company's.

Amanda, our personal go to manager is exceptional and nothing is to much trouble, she is a credit to smart numbers.

thank you

Redbarn & Charles Vivian Team

12 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Every issue can be resolved

Since my recent review. I have been contacted by senior management. And as it turns out my issues were resolved with one phone call. There was an issue with the automated invoice system.
Looking forward to working with this company moving forward

19 de outubro de 2024
Classificada 2 em 5 estrelas

Dreadful experience

Dreadful experience. 0n 30 Aug 2024 I Chose a geographical number from their website - which implies that you get to choose the rest of the sequence later in the process - I didn't. Instead I was told I'd get a letter ... yes a letter in this day and age! It still hasn't arrived.

I got a phone call today then an email with a choice of numbers. Also got amplification of their terms and conditions. I found their porting out fees to be exorbitant. Sent cancellation email. Now no responses.

Update: 10 minutes after leaving this review, responses resumed. Post Hoc Ergo Propter Hoc? Can't be, surely?

18 de setembro de 2024
Opinião espontânea
logótipo da smart-numbers.net

Resposta da smart-numbers.net

Thank you for your feedback on the service received. Firstly please accept our apologies in the big delay in processing your order, this was absolutely our fault as we were updating our CRM and processes in August. Unfortunately your purchase of the BT Local Exchange Number dropped through a hole. Sincerely we’re sorry that happened and have been working on identifying and fixing this for further Local BT number orders.

Of course, at the time we were not aware of your intension to “buy the number” and port it away, which is a shame in that we could easily have fulfilled your booking and had the number working. Whilst buying numbers is a service we offer, 10000’s of our customers simply choose Smart Numbers and retain virtual number to divert to a destination (mobile & Apps) or install our VoIP phone systems to carry the local landline number on. We are only one of very few telecoms providers that do offer a “buy a BT landline number” and that service does come with costs attributed from the network to secure and administer the porting process.

Once again, please accept our apologies and should you require further assistance with

• Virtual Landline Numbers,
• Numbers for VoIP
• Landline number on mobile Apps or
• Reception Services
• Or
• even our website and Google services

Please do not hesitate to contact Smart Numbers.

Classificada 5 em 5 estrelas

Amanda is the Star!

My London business is situated 100m from the 0208 boundary and it was important to have an 0208 number to be seen as a London business. Smart numbers have given me this. While the service works exactly as you would expect and I have no hesitation in recommending it, I want to commend Amanda Gratrix who was the advisor who signed me up. Not only was she very knowledgeable and a great representative of the business, she was also made the whole process more fun than I ever expected to have when purchasing a phone number! She's an absolute star!

28 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Friendly helpful staff

Friendly helpful staff. Changing my set up a couple of times, for me to get exactly what I was looking for, was no trouble for them. Would definitely recommend!

28 de maio de 2024
Classificada 5 em 5 estrelas

Fantastic service

Very easy set up, Scott was great in gaging what we needed and getting the account up quickly so we could use it for th weekend. Highly recommend!

25 de abril de 2024
Opinião espontânea

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