Smartdriverclub Insurance Opiniões 

532
TrustScore: 3 em 5

3,0

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

DO NOT USE THIS COMPANY AT ANY COST Cancelled 18 year old sons policy for ‘apparent device not recording’ … had email saying ‘great score’ …. next email cancelled policy … rang to find out they ha... Ver mais

Classificada 1 em 5 estrelas

Avoid always. Been trying to get hold of them all day with no use, they messaged to say my device isn’t reporting. So I tried to ring. No answer. Now they’ve cancelled my policy. Still won’t answer... Ver mais

Classificada 1 em 5 estrelas

Where do they get this excellent rating? This insurance is useless, they don't answer phone, not answer email back. They are really getting on my nerve! Yo call for claim or discuss any issue they... Ver mais

Classificada 5 em 5 estrelas

Being conscious of the ODB port plug in device makes you constantly moderate your driving until it become second nature. The reports sent out are very useful to show your progress. The only gripe... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de seguros

Informação fornecida por diversas fontes externas

Car Insurance with a difference. With Smartdriverclub Insurance you get services like 24/7 crash assistance, theft tracking and up to 40% renewal discount if you drive well.


Informações de contacto

3,0

Aceitável

TrustScore: 3 em 5

532 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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3,0

Todas as opiniões

(532)

0 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Experiencing terrible issues from SDCI…

Experiencing terrible issues from SDCI they cancelled insurance and demanding full payment, not helpful on phone or willing to sort out issue, not understanding so frustrated

28 de junho de 2021
Opinião espontânea
logótipo da Smartdriverclub Insurance

Resposta da Smartdriverclub Insurance

Thank you for taking the time to leave a review, Paul. If you can email the details of your query to service@SDCI.co.uk, we will make sure that this is fully investigated.

The Smartdriver Team

Classificada 1 em 5 estrelas

Very Confusing and Corrupt.

Very confusing and corrupt

Smart drivers club asked me to install a tracking device not approved by the home office on my car so they could collect my data.

It seems according to their website they only track Muslims, Blacks and Asians.

They did not informed me when I was taken out the insurance policy the tracking device.

They've charged me a cancellation and unused days fees of over £100.

Becareful of this scam insurance company called Smart Drivers Club.

25 de junho de 2021
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Resposta da Smartdriverclub Insurance

Thank you for taking the time to leave a review, Junaid.

I do apologise if any of the policy details are confusing and that you feel we as a company are corrupt. I can assure you that this is not the case but I will make sure to pass this on so that we can arrange for a member of the management team to contact you and address your concerns.

Kind regards

The Smartdriver Team

Classificada 5 em 5 estrelas

Excellent service & the app is amazing…

Excellent service & the app is amazing with all you need as a reminder for insurance, tax & mot, so no worries trying to find them before they run out & also keep an eye on your driving.

23 de junho de 2021
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Resposta da Smartdriverclub Insurance

Thank you for the wonderful review! The Smartdriver Team

Classificada 5 em 5 estrelas

Very help full on phone

Very help full on phone. Great price. I been with them 3 year. No stress great price every year always goes down. In price.

23 de junho de 2021
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Resposta da Smartdriverclub Insurance

Thank you for the marvellous review, Marie! The Smartdriver Team

Classificada 5 em 5 estrelas

A good experience the first time and I…

A good experience the first time and I was offered the best price compared to other providers. What is even better is that they will reward my good driving during the year by providing an additional discount to renew (up to 40%)….not many insurers are really rewarding you like these guys.

19 de junho de 2021
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Resposta da Smartdriverclub Insurance

Thank you for super review, Steve! The Smartdriver Team

Classificada 2 em 5 estrelas

Not great for people with automatic…

Not great for people with automatic cars as they review how much you use the ‘brakes’ and think it should be the same amount of usage as a manual car.

17 de junho de 2021
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Resposta da Smartdriverclub Insurance

Thank you for taking the time to leave a review, Eira.

I do apologise for any inconvenience caused in how the score is calculated. I will make sure that your feedback is passed on to the relevant team.

Kind regards

The Smartdriver Team

Classificada 1 em 5 estrelas

Had a few problems and I had to get in…

Had a few problems and I had to get in touch with the ombersman

17 de junho de 2021
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Resposta da Smartdriverclub Insurance

Thank you for taking the time to leave a review, Paul.

I am sorry to hear that you had to go through the Ombudsman to resolve your issues. If there is any further issues going forward, please do not hesitate to contact us.

Kind regards

The Smartdriver Team

Classificada 3 em 5 estrelas

The app and starting the Bluetooth…

The app and starting the Bluetooth device is a bit of a struggle, and my phone says it has been recording a trip however nothing on my app yet.
Otherwise good price for car insurance , especially when brought straight from the company

17 de junho de 2021
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Resposta da Smartdriverclub Insurance

Thank you for your review, I do apologise that you have been having issues with the equipment.

If these problems persist, please do not hesitate to contact us.

Kind regards

The Smartdriver Team

Classificada 4 em 5 estrelas

I get more than 90 in speed

I get more than 90 in speed, 88 in breaking, and 100 points in night parking. I wonder why I only get 74 out of them. Speed warning makes me always aware while driving.
Thank you.

16 de junho de 2021
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Resposta da Smartdriverclub Insurance

Thank you for the 4 star review! The Smartdriver Team

Classificada 5 em 5 estrelas

Excellent

Excellent great car insurance

16 de junho de 2021
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Resposta da Smartdriverclub Insurance

Thank you for the excellent review! The Smartdriver Team

Classificada 5 em 5 estrelas

Great service

Great service. Everytime I have phoned, I have always spoken with someone polite and knowledgeable. The app is easy to use and keeps you updated on your score and how to increase your score. Perfect, service and easy to use. Would highly recommend. Best insurance I have been with

15 de junho de 2021
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Resposta da Smartdriverclub Insurance

Thank you, Bethany, for the great review! The Smartdriver Team

Classificada 5 em 5 estrelas

Customer service and price

Very good price suitable for my earnings do not cheat like other companies, in addition to this comes a very nice customer service I recommend to inexperienced people who need to pay for an ATO or other vehicle

15 de junho de 2021
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Resposta da Smartdriverclub Insurance

Thank you for the fantastic review! The Smartdriver Team

Classificada 5 em 5 estrelas

Very reliable insurance company

Very reliable insurance company. No hidden agendas. Very helpful and responsive to inquiries. Keeps their customers updated at all times. I Highly Recommend smart driver club insurance based on my experienced. Excellent!!!

15 de junho de 2021
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Resposta da Smartdriverclub Insurance

Thank you for the excellent review, Ms Nelse! The Smartdriver Team

Classificada 3 em 5 estrelas

my renewal

Clear reminder about my renewal, and straightforward to do so. Surprised given all the tech that I had to call by phone to renew. I then had to chase the team as the documents weren’t sent to me/ the app as was promised. And the discount - 40% - wasn’t clearly set out and didn’t seem to be of that amount (so should have been more clearly explained in mathematical terms)

15 de junho de 2021
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Resposta da Smartdriverclub Insurance

Thank you for taking the time to leave a review, Philip. I do apologise you have been having some issues recently but it is good to hear that this has now been resolved.

The Smartdriver Team

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