Smart Energy West Midlands Ltd Opiniões 

192
•
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

Easy company to work with. Always consulted about specs, decisions, plans. Having one company to do various different improvement measures including solar panels, loft insulation and light fittings, m... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Smart Energy West Midlands replaced an old boiler with a new one into my airing cupboard, leaving the space from the old boiler for a cloakroom, and added a radiator to that new room. They took away... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Eco 4 and ecoFlex sound too good to be true but aren’t. Simply its energy companies being forced to make peoples houses greener. Smart energy explained each step the whole way along. They left m... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

From the initial contact to the surveyor coming out it was very professional. And on the day for installation engineer turned up early and got straight into removing old boiler. Two others arrived o... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Engenheiro de petróleo e gás
  2. Empresa de aquecedores
  3. Fornecedor de caldeiras

Escrito pela empresa

Smart Energy West Midlands Ltd are proud to have helped thousands of people save money on their energy bills. Our consultation service is clear and honest, giving customers access to funding they may never have known about. We’re recognised for our trusted reputation and make the process simple and straightforward, whether customers choose fully funded measures or invest in additional energy improvements. These include Cavity Wall Insulation: Loft Insulation: Internal Wall Insulation: Room-in-Roof Insulation: Air Source Heat Pumps: Solar PV Systems: Solar Battery Storage: Electric Storage Heaters: Boilers & Heating Systems: Government Funding Schemes Smart Energy West Midlands Ltd assists eligible customers in accessing various government-backed funding programs: www.smartinsulation.co.uk


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

192 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(192)

18 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent installation of our new…

Excellent installation of our new boiler, very professional, came in did the job, cleaned up, so pleased, highly recommended

5 de agosto de 2022
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Resposta da Smart Energy West Midlands Ltd

Hi sue, thanks for taking the time to review our services. We're so pleased that the install went well and you're pleased with your new boiler. Best Wishes, Smart Energy Team!

Classificada 5 em 5 estrelas

Many thanks to lee from smart energy

Many thanks to lee from smart energy, very professional service and excellent after service care for there customers. Great job many thanks.

7 de julho de 2022
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Resposta da Smart Energy West Midlands Ltd

Hi Dominic, thanks for the feedback on Lee's follow up visit. We're glad you were pleased with our service and response. Best Wishes, Smart Energy Team.

Classificada 5 em 5 estrelas

Extremely pleased with the service and…

Extremely pleased with the service and the whole process. Brian explained everything thoroughly and followed up when he said he would. The engineers explained everything and left with as little mess as possible. Super pleased with the turn around

7 de julho de 2022
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Resposta da Smart Energy West Midlands Ltd

Hi, thank you for providing your feedback! We're pleased all went well throughout your experience with us. Best Wishes, Smart Energy Team.

Classificada 5 em 5 estrelas

Excellent service

Excellent service done cleanly with care taken. Fitted and working in one day. The two guys were a pleasure to have in our house. Would highly recommend

27 de junho de 2022
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Resposta da Smart Energy West Midlands Ltd

Carol, thank you for leaving a review, we'll will make sure Mark and Dave get the feedback! Thanks for your business and we're pleased you are happy with your new boiler! Best Wishes, Smart Energy Team!

Classificada 5 em 5 estrelas

Had Smart Energy in to fit a complete…

Had Smart Energy in to fit a complete central heating system to the house.
Fantastic service, kept the mess down to a minimum and made a great job of it. Would recommend!!

21 de junho de 2022
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Resposta da Smart Energy West Midlands Ltd

Hi Dean, thanks for taking the time to leave a review on our services. We are glad to hear the install of your heating system went well and you're happy with our work! Best Wishes, Smart Energy Team

Classificada 5 em 5 estrelas

I wished every house project went as…

I wished every house project went as well as this one. Good communication and planning. Very pleased with the final installation.

15 de junho de 2022
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Resposta da Smart Energy West Midlands Ltd

Hi David, thanks for taking the time to leave a review. We're very pleased all went well with your new boiler install! Best Wishes, Smart Energy Team

Classificada 5 em 5 estrelas

Smart Energy are the best

Smart Energy are the best! Best price and best service!
I don't normally do reviews but i felt obliged to do one for Smart Energy and a very good one!
The whole team have been brilliant. I needed a new boiler fitted to replace my 30 year old boiler. We didn't have a good start as video survey didn't work out. Jen, the lovely receptionist phoned me up a couple of weeks after to arrange a face-to-face survey with their director Tom. on the survey day, Tom came and he was very friendly and thorough. I wanted to relocate the new boiler from Utility room to kitchen and move washing machine back to kitchen to free up the utility room to build a toilet. Tom was helping me to look for solutions. His quote for boiler i wanted was very competitive and offered further discount which I could not refuse. Tom also talked through finance options which was also very good. I signed the contract in the afternoon and also took the finance option they offered. On the day of installation, this Monday, 6th June, plumber Dave came just after 8am. Dave was very friendly, approachable, yet professional. later in the morning, the electrician Clive came. Clive was the best! He sorted all the electricity work out, installed the controller and also get wires ready for my washing machine, which I was so grateful for. Dave finished the installation and took away the old boiler and left the place tidy and clean.
Overall, the whole experience was great, I would definitely recommend Smart Energy if you need a boiler replaced. I also like the fact that they are local, near Merry Hill.

10 de junho de 2022
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Resposta da Smart Energy West Midlands Ltd

Hi Laura, thank you for providing a very detailed review! It's great to hear the feedback for the members of the team involved individually. We are pleased you are happy with your new boiler from us! Best Wishes, Smart Energy Team

Classificada 5 em 5 estrelas

Don’t go anywhere else for a new boiler

If you need a replacement boiler this has to be the company that you should choose.
All the staff are really professional and helpful. The process which I believe is unrivalled with other companies is superb.
1) A knowledgeable representative (Chris) calls an is able to give you various quotes there and then for different makes of boilers and competitive prices. He takes extensive pictures of the existing Boiler installation.
2) An experienced surveyor (Lee) who has years of heating and ventilating experience calls to check the parts listed in the quotation to see if any additional or less materials are required to ensure that all the parts are preordered for the installation. He also checks the existing system and introduces the central heating cleaner in the system He also confirms the date of installation of the boiler.
3) The boiler was installed by David on the day. The boiler and associated parts are delivered on time. He tests the boiler extensively and ensures the boiler works efficiently. He takes extensive pictures of the new boiler and obtains customer sign off.At the same time the electrical engineer (Matt) sets up the heating controls.
4)The head office phones to take payment and the 10 year warranty documentation

Great compan, great team, totally professional.

27 de maio de 2022
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Resposta da Smart Energy West Midlands Ltd

Hi Mr Mosey, thanks so much for the detailed review you have left us. It's great to read and we will make sure your feedback is passed onto all team members involved in your job. Best Wishes, Smart Energy Team.

Classificada 5 em 5 estrelas

I had a gas boiler fitted

I had a gas boiler fitted, and radiators fitted in every room. Dave was very confident, and good at his job, he explained everything that he was doing, and how to use the equipment. It was a pleasure to have him working in my home. Lee popped in and did some work too, he was also very pleasant. I would recommend them for any work that needs doing. Thank you .
Mandy

11 de maio de 2022
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Resposta da Smart Energy West Midlands Ltd

Hi Mandy, thanks for leaving a great review of the work we did. We're delighted it went well and you were happy with the new boiler we installed! Best Wishes, Smart Energy Team.

Classificada 5 em 5 estrelas

Highly recommended!

Highly recommended!
Top team! I'm very happy. Friendly and professional!

30 de abril de 2022
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Resposta da Smart Energy West Midlands Ltd

Hi Andrei, Many thanks for leaving a review. We are pleased you are happy with your new boiler and radiators. Best Wishes, Smart Energy Team.

Classificada 5 em 5 estrelas

Having recently having my central…

Having recently having my central heating fitted by Smart Energy I can safely say they are an incredible team from office staff to fitters all the pipe work seven radiator's and boiler up and running within two days and little disruption

24 de fevereiro de 2022
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Resposta da Smart Energy West Midlands Ltd

Hi Jeff, many thanks for leaving a review. We're pleased to hear the disruption was kept to a minimum.....that's always our aim. Thank you for the feedback. Best Wishes, Smart Energy Team

Classificada 5 em 5 estrelas

Excellent,clean and tidy workmanship…

Excellent,clean and tidy workmanship from a well mannered and hard working engineer.

21 de fevereiro de 2022
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Resposta da Smart Energy West Midlands Ltd

Thanks Mr Chesney for your review, we're glad of the feedback and we're happy to hear you were pleased with our engineer too! Best Wishes, Smart Energy Team

Classificada 5 em 5 estrelas

Darren the engineer arrived on time

Darren the engineer arrived on time, Polite and helpful, explained what he was aiming to do and where the replacement boiler/pipes would be going. Spot on with his estimated finish time, despite a couple of issues, which he dealt with without fuss.

21 de fevereiro de 2022
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Resposta da Smart Energy West Midlands Ltd

Hi Chris, thanks for leaving your feedback! It's great to hear you were happy with our workmanship! Thanks, Smart Energy Team

Classificada 5 em 5 estrelas

Excellant and caring service

Excellant and caring service, carefully installed, would reccomend.

20 de fevereiro de 2022
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Resposta da Smart Energy West Midlands Ltd

Hi Mr Yates, thanks for leaving your review. We are pleased you would recommend us to others and your install went well! Best Wishes, Smart Energy Team

Classificada 5 em 5 estrelas

5 star service

Very happy with the process from start to finish Brian very knowledgeable on what we needed through to organising the installation. Darren who fitted the boiler was very professional got on with the job never stopped described everything in detail cleaned everything up didn't leave a nut or bolt can highly recommend this company.

17 de fevereiro de 2022
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Resposta da Smart Energy West Midlands Ltd

Hi Dan, thanks for taking the time to leave a review, it's great to get the feedback and also to hear how well the job went for you! Best wishes, Smart Energy Team

Classificada 5 em 5 estrelas

Very fast and efficient service.

9 de fevereiro de 2022
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Resposta da Smart Energy West Midlands Ltd

Hi Peter, thanks for providing your review. We're pleased you were happy with the boiler install. Best Wishes, Smart Energy Team.

Classificada 5 em 5 estrelas

Happy Customer

Very happy with the new fitted boiler and two radiators, Darren the fitter arrived on time and did a very professional job. Cleared the old boiler and radiators away and left everything clean and tidy. Would recommend 5*

7 de fevereiro de 2022
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Resposta da Smart Energy West Midlands Ltd

Hi Sandra, great to hear you were happy with our work and that Darren did a great job at your property. Enjoy your new boiler and radiators. Best Wishes, Smart Energy Team.

Classificada 5 em 5 estrelas

Efficient, polite, punctual and professional

Right from the start this has been nothing but pleasant and great customer journey. Brian was very informative and patient and made sure everything was clear and I understood all my options. Installation was booked and carried out with military precision. Darren the installer was very polite, efficient and I now have a brand new boiler. I am really happy with all the people I had an interaction with.. Would definitely recommend them!!!!

4 de fevereiro de 2022
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Resposta da Smart Energy West Midlands Ltd

Hi Mr Hassim, thank you very much for providing feedback on our business. It's great to hear you were happy with everything we did. Thank you for choosing Smart Energy West Midlands for your new boiler install. Best Wishes, Smart Energy Team.

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