Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The variety is wonderful. Snacks I have never heard of. and would never had given a second glance to in a store. From ordering to delivery, to my front door is always on time. and package received in... Ver mais

Classificada 5 em 5 estrelas

Came across this website whilst looking for Mr Tom's snack bars as couldn't find them in any supermarket. Couldn't believe how cheap everything was so ended up ordering more than just the snack bars.... Ver mais

Classificada 5 em 5 estrelas

Been using Snackeroo for quite a few years now always been excellent service 👌 Even when my parcel got lost in transit a couple of weeks ago they refunded my order in full which they didn't have to... Ver mais

Classificada 5 em 5 estrelas

Such a good service , i usually order one day and items are delivered the next. In the online shop dates are clearly marked so you are aware if they are short but it's rare for them to be really short... Ver mais

Informações sobre a empresa

  1. Confeitaria
  2. Serviço de entrega

Escrito pela empresa

Discount priced snacks, delivered directly to your door!


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

428 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 42% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

snacks

everything was great, as always , my only gripe is the postage , you keep doing what you do , maybe some more to choose , thank you for your service.

25 de outubro de 2025
Classificada 1 em 5 estrelas

TERRIBLE CUSTOMER SERVICE

Will never use them again. When i ordered on their Website. Wrong items came into cart. Would not rectify the issue.
Their preffered Courier. DHL did not deliver to my address at stated time. Had to collect from local depot. 12 mile journey. Contacted Snackeroo by message on their Website. No reply. Emali. No reply, Their Facebook Page, Messenger. No reply. They dont have a telephone number, to contact them.
Yesterday, i received an Email from one of their owners. Ben. Not about my issues. But a Generic email. about using them again. I replied stating my issues. But still no reply. Absolute shocking Customer Service. Will never use them again.

30 de setembro de 2025
Opinião espontânea
logótipo da Snackeroo

Resposta da Snackeroo

The parcel was flagged as delivered by the courier on the 4th, one day later than the initial estimate.
The email from Ben is an automated email dispatched after each customer's first order.
If an order is flagged as having been delivered and the customer has raised no issues with the contents, there is little more we can do, we are not Amazon, we are a local business and do not have the manpower to answer frivolous emails during an exceptionally busy work week, we prefer to focus on customer complaints we can actually help.
We encourage customers to request a redelivery from the courier as this is a service they offer when the parcel is at their depot, we cannot be held liable for the actions of the customer outside our ability to influence.

Classificada 5 em 5 estrelas

Great company and great service

I have used this company for a while now. They always pack everything well so nothing is crushed or broken. Every order I have had, has arrived quickly. I don't think I have anything bad to say about them. Great company and great service.

24 de setembro de 2025
Classificada 1 em 5 estrelas

Bad experience with this company

Bad experience with this company. Unfortunately, when placing the order, I missed off my door number, so DHL couldn't deliver,. After a few days this was rectified I phoned DHL, and sorted that, but still no parcel. So got in touch with Snackaroo, after a couple of emails back and forth, I had a very rude, snotty email from them, was told that , as I hadn't bothered to rectify the problem myself, nothing they could do. So I had all records of phone calls, emails, times when DHL, did say would be delivered, but still wasn't. Snackaroo cancel my order, I asked for full refund, but they said not possible, postage has to come off, .Very dissapointed, not very good at all.

27 de agosto de 2025
Classificada 5 em 5 estrelas

Easy to view and order

Easy to view and order, fast delivery, only objection is,, page constantly goes back to top of page when you select an item, most annoying I find. Fixing this would make experience more enjoyable. Thank you😃

25 de agosto de 2025

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