Sofas & Stuff Opiniões 5212

What a wonderful experience from start to finish. Nothing is too much trouble for Tracey and her team & they really listen to what the client wants & don't force anything upon you. The outstanding service perfectly compliments the quality of their products, and meeting Zambuck was an additional bonus. Thank you, thank you!

Fabulous sofa bought from Bishop Thornton Harrogate. Beautifully made in a pale green velvet. The showroom was welcoming, with an extensive range of sofas, individual chairs and loads of different fabrics to choose from! Virginia was very helpful, patient and had loads of information ….sizes/fabric choices etc. Coffee was offered and I wasn’t rushed to make a decision. Parking was very easy …..so useful. The delivery was on time and information updates given. The two gentleman (one was called Nathan) were kind and polite. Not an easy delivery as it is an old house with low beams and narrow doorways. All very successful. Highly recommend Sofas &Stuff at Bishop Thornton Harrogate.

The delivery guys, Ryan and Duane, on time, courteous and managed a tricky doorway into the room without any fuss. Excellent job. Many thanks.

Tracey and John went out of their way to make sure I had exactly what I was looking for! I visited their Showroom multiple times, greeted warmly by Zambuk, their Trusty Steed… a gorgeous White Boxer! (My main reason for visiting!!😁)
Their patience in my decision making was just wonderful as I had so many amazing choices in fabrics and designs - helped of course by the coffee served!
I love my new Bed and couldn’t be happier with the service provided!
Thank you both for making my shopping experience so memorable!

Sara was an absolute star when my husband and I visited the store to find our first sofa for our new home together. From the moment we walked in, she made us feel so welcome and completely at ease—no pressure, just genuine warmth and enthusiasm to help us find the perfect piece.

She listened carefully to what we wanted (and most importantly, the delivery timing to fit our move-in date), then patiently showed us options, explained the differences between fabrics, and even pulled up fabric swatches and configuration diagrams on her tablet so we could really visualise everything.

What really stood out was how she went above and beyond: coordinated with the production team to confirm we could get our chosen sofa delivered in time for moving in, and followed up with us afterwards to double-check everything was on track.

Thanks to Sara’s knowledge, kindness, and proactive approach, we ended up with a sofa we absolutely love—one we’re so excited to relax on and start making memories in our first home together.

Thank you Sara, we’re so grateful!

Great showroom staff and delivery team. Gary and Nic were first class.
The sofa is fabulous.

Janina at the Nottingham branch made our experience of buying a new sofa so easy . Her experience, kindness & willingness to help us was outstanding.
Excellent customer service, a beautiful showroom & amazing Sofa's, simply spoilt for choice. Thank you. Angela & Joseph

Great showroom at Fittleworth, helped by Jill, Sam and Jenny and decided on our sofa choices over one weekend. Delivery as promised at 7am this morning by Gary and Nic who were cheerful and professional at that early hour. Sofas fit perfectly and look very smart in our living room.

Shelley at the Cheltenham store and Kim at the Leamington Spa store have both been so helpful in guiding us with sofa and fabric choices.
Sofas & Stuff certainly employ really great people!
We are excited to receive delivery of our British made sofa.

Great delivery by Gary - Hic!

love the sofa.

Our sofa arrived and is simply perfect. Ryan and Duane delivered bang on time and were exceptional. Friendly and very helpful. Just like all the staff we encountered at Sofas and Stuff. Could not recommend more.

Dave and Jake were a fantastic delivery team. Kept us updated on their arrival time, were careful when manoeuvring the couch and were a friendly, happy pair. Thank you Dave and Jake!

Ashley and Martina in the Tunbridge Wells showroom were very helpful and knowledgeable (and patient with my young child who had come along!). I was after a specific design of bed and sofas, and a specific fabric range, and they helped me understand a few alternatives from the extensive range, and test out all the options. We had to rescope our project due to budget constraints (luckily before the sofas and bed had been made) and Sofas & Stuff were very accommodating of the changes. The access check team were very friendly and courteous, as were the delivery team. Overall a great experience and I would definitely use Sofas & Stuff again.

Excellent, professional delivery service
Updated with delivery time etc

Huge thanks to Gabi in your Basingstoke branch. Nothing was too much trouble for her and offered such good advice. We now have two beautiful sofas. Delivery guys were fantastic too. Many Thanks

We bought our living room sofa from Sofas & Stuff a few years ago & have just returned for a corner sofa for the kitchen.

Exceptional experience from start to finish, both times. There was a small issue on the corner sofa & they insisted on taking it back to their workshop to make sure it was perfect.

Top quality products & top quality people… 👍🏻

Sofa started unravelling at the seams and they took zero responsibility, blamed me for damaging the sofa. This is after I’d spend a lot on a sofa, now days you can get so much cheaper on dusk - if the company doesn’t offer better after care there’s just no point spending the money. If you have any issues you’ll be left out of pocket. Avoid.

Mia at Wickhams Hall was really helpful as we made our choices of furniture and fabrics. Over our two visits to the showroom we were given space and time, excellent advice and help when needed. There was absolutely no pressure to make decisions or to place an order.
The furniture we ordered was ready slightly ahead of schedule and we were happy to take delivery. Charlie and Greg arrived on time and nothing was too much trouble and they couldn’t have been more helpful.
Altogether a super experience with this company. I am very happy to recommend them.

We have had our sofa (purchased for £4,800) for a year now and it still is rock hard to sit on. It's awful and despite complaining, Sofas & Stuff refused to allow us to return it. Having tested the same design in store, we were mis-sold when the saleswoman recommended a different fabric to the one in-store, then when we complained about the firmness of the sofa, later said it was probably due to this different fabric (that she had recommended) and that it would 'soften up after a few weeks'. SO disappointed that we spent so much on a sofa only to now need to sell & buy a different brand, as it's the most uncomfortable sofa we've ever sat on.

Duane and Paul delivered our new sofa on Friday. They were very polite and professional.