We had issues with our ACT! database SQL server and Jake from Softext managed to upgrade us successfully after working well into the night. He went above and beyond what we would expect from a softw... Ver mais
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Leia as opiniões dos outros
Fantastic support from Nikki at Softext!! Nikki has been so helpful in helping us set up our email marketing campaigns. The support she has given us is probably the best I've ever experienced. Not... Ver mais
A empresa respondeu
Rob and the team have been a great help with ACT. We have been using ACT for over 10 years and have always been nervous to upgrade. We upgraded recently, there have been some teething issues, t... Ver mais
Your representative was extremely helpful and friendly on the phone in getting my business set up with the new HMRC VAT reporting system, taking our accountant through the various steps. And we did... Ver mais
Informações sobre a empresa
- Suporte e serviços para computadores
- também em
- Agência de consultoria de negócios e TI
- Empresa de software
Escrito pela empresa
Softext Ltd provides comprehensive IT support and software solutions tailored for small to medium-sized businesses. Since 2012, we have been helping organisations streamline their technology, enhance security, and improve operational efficiency. Our services cover everything from fully managed IT support and network infrastructure to cybersecurity, cloud solutions, and helpdesk assistance. In addition to our IT services, we specialise in Act! CRM and Sage 50, offering expert support, training, and custom add-ons to maximise the value of your software investment. At Softext, we combine deep technical expertise with a personal, client-focused approach, delivering reliable, practical solutions that support long-term business growth.
Softext Ltd
Escrito pela empresa
- Price Promise
- We are confident we can beat any genuine like for like quotes you have for Sage & ACT! products we offer. New Licence, Additional Users, Cover, Extras and Upgrades? Contact us for a FREE no obligation quote.
- Software Download
- Any newly purchased software you could be using it within an hour using our download service. Only applicable during working hours (Mon-Fri 9am-5pm)
- Top Quality Training Materials
- We create You save time and money Using our own Sage or Microsoft training materials Learn step by step how to use and understand the Software. Get the skills and knowledge you need to use your Software and get the maximum benefit from it. So, who are they for? Our training guides are suitable for various ways of training, whether used in-house, Instructor led, self-study course or as a reference guide. Available in different formats: Manual, Online and editable licence formats available. see products for more details.
Informações de contacto
First Floor, Unit B Meltex House. Kepler, Lichfield Road Industrial Estate, B79 7XE, Tamworth, Reino Unido
- 01827 438 250
- info@softext.co.uk
- www.softext.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very helpful customer service
Very helpful customer service, prompt actions and wealth of knowledge.

Resposta da Softext Ltd
I had an issue with some software I…
I had an issue with some software I purchased, the support team were excellent. However it was finally unsuitable for my needs and they gave a full refund, nor arguments and quibbles. That is great customer service.

Resposta da Softext Ltd

Resposta da Softext Ltd
Excellent firm to deal with
Excellent firm to deal with. Mo helped me with ordering new software and Rob helped me with installing it.
I would highly recommend Softext.

Resposta da Softext Ltd
Sage Drive - Working From Home - Sage Cloud 50 v26.2.139.0
Spoke to Jake Richardson about Sage Drive issue on a sage 50 cloud v26.2.139.0 - I had spent 2 hours with Sage and in the end they said they could not help because we did not have Sage Cover - their help was short of useless - I then contacted Softext - Jake was not only the person that sold us the package but was the tech guy who solved my problem within 15 minutes.
I cannot recommend this company enough and applaud Jake's professionalism - thank you so much for solving my problem and saving me time and money - It is much appreciated!

Resposta da Softext Ltd
Very Helpful
Thank you Jake for all your help with our account package, really easy to connect and great information given

Resposta da Softext Ltd
Nothing is ever too much trouble
Nothing is ever too much trouble for these guys! Rob, Jake and Nikki are always on hand for technical support with ACT! and have given some useful tips on getting the most from the system along the way. I would not hesitate to recommend them.

Resposta da Softext Ltd
Fantastic support!!!!
Fantastic support from Nikki at Softext!!
Nikki has been so helpful in helping us set up our email marketing campaigns.
The support she has given us is probably the best I've ever experienced. Nothing seems to be too much for her.
Fully recommend Softext Ltd services!

Resposta da Softext Ltd
Fantastic Service Support from Softext Ltd…
Rob and Jake within the Softext Ltd team are fantastic - even when a support issue which exceeded a 1.5hr phone call - They are always positive. Hubtel Communications have purchased software to improve the capabilies of our client/lead database. Personally having Softext at the end of an email or phone is great !
Keep up the good work guys !
Regards Leah Evans
Sales Development Manager
Hubtel Communications

Resposta da Softext Ltd
Great company to do business with
Great company to do business with. The staff were all very helpful and answered all my questions without making me feel self-conscious for being computer illiterate! This is the second time we have used Softext for our CRM system and wouldn't shop anywhere else. The service has been excellent

Resposta da Softext Ltd
Softext services was excellent
Softext services was excellent, I could not have expecting better services. I will recommend them anytime

Resposta da Softext Ltd
both mo in front office
both mo in front office, and rob in technical sales, where very helpful
all up and running on sage version 26 from version 22

Resposta da Softext Ltd
Softext Ltd went above and beyond the…
Softext Ltd went above and beyond the call of duty to help resolve an issue I had.
Thank you

Resposta da Softext Ltd
Needed help to upload and set-up Sage…
Needed help to upload and set-up Sage 50 cloud. The support staff were extremely efficient and helpful. They were very friendly knowledgeable and professional.

Resposta da Softext Ltd
Superb Support
The Softext team has always provided me with excellent support. They respond immediately and are extremely helpful, and their CRM knowledge is superb. I would not hesitate in recommending them.
Irene Watkinson
Marketing and Communications Manager
EBRI, Aston University

Resposta da Softext Ltd
I rang as recommended by college to…
I rang as recommended by college to help install sage payroll and I received excellent service, especially from Jake. It took a few hours but I couldn’t have done it otherwise! It saved me having to buy a new laptop and I’m very grateful. Absolutely excellent service.

Resposta da Softext Ltd
Don't look elsewhere these are the best…
We had to upgrade our Sage software, I spoke to Sage direct and all they wanted was to sell me top end package at huge cost. I then spoke to Softext who listed to what capability I required and sold me software that did what I needed, Mo told me if he sold a higher level he had to justify the 'up sell' to his MD - how refreshing. Friendly, professional after sales support - I had an issue in that my data was corrupt (no fault of Softext) and Rob spent over a day in total linking in to my Laptop, speaking with out IT and helping me over the phone - at no additional cost to me. Highly recommend this company - don't waste your time looking elsewhere these guys are fabulous.

Resposta da Softext Ltd
Between Mo and Robert the problem is…
Between Mo and Robert the problem was sorted out timeously and professionally. Thank you both!

Resposta da Softext Ltd
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