Solios Watches Opiniões 

Avons placé une commande le 15 décembre dernier (2025). Aucune nouvelle du vendeur depuis, ni réception de la montre commandée (bien que dûment payée). Plus d'abonné aux numéros 877-631-3859 et 833-376-5467. Pas de réelle place d'affaires aux adresses 1600 Notre-Dame West, Montréal QC H3J 1M1, 3859 Wellington, Montréal QC H4G 1V1 - Enregistrée au Registre des entreprises du Québec (NEQ 1173350068) et 4911 Rue Dagenais, Suite #201, Montréal QC H4C 3G6. C'est assurément une arnaque. Faites passer le mot afin d'éviter que d'autres se fassent prendre.

Bon, voici le résumé de mon histoire. Je pensais avoir plus de service avec une compagnie québéquoise.
J’ai acheté la Rainforest Curve | Black Vegan Leather ( 40mm / Regular ).
Après 1 an environ, j’ai eu des problèmes avec les aiguilles qui n’avançais plus, comme si le mécanisme n’arrivait pas a passé à la seconde suivante avec des sureaux.
Je suis allé porter ma montre avec le bracelet et l’agrafe (Butterfly Clip Silver 18 mm).
J’ai bien reçu un nouveau boitier, mais sans le bracelet et l’agrafe. J’ai donc dû m’acheter un nouveau bracelet, mais cette fois dans un autre magasin. Même après avoir discuté avec une employée.
Dernièrement, ma montre a encore eu un autre problème. L’aiguille des secondes avance par coup de 2 secondes à la fois.
J’ai essayé de communiquer avec la compagnie deux fois sans succès. C’est la raison pour quoi j’écris ce message. Je vais peux-être avoir plus de succès. Je n’ai pas trouvé la place pour écrire des commentaires sur le site de Solios.
Vous ne serez pas surpris si je vous dis que je ne recommanderais pas ces montres, pour le moment.

Je n'arrive pas à envoyé la vidéo, Désolé

Watch constantly lost time. And now one of the time markers that is supposed to be stuck on the face has fallen off.

Nice watch, and it means more than the others I have which cost much more. Had a problem with the watch and received great service via email and prompt turn around time for the repair. Great company great watch.

Un service à la clientèle peu fiable: ma montre brisée leur a été envoyée depuis 6 mois et je peine à savoir ce qui se passe. Très déçue.

A few things I'm not happy with:
- it's a nice looking watch, but after a year of daily use, it started losing five minutes every hour. Charged it for two days, but still only lasted two more days before losing power again.
- the vegan strap is uncomfortable, digging into the wrist. The mesh strap is comfortable, but pops open unexpectedly causing the watch to fall.
- the time adjustment dial catches on sweaters causing the hands to stop advancing.
- the date window is too small to see (I'm 60).
- the date adjustment mechanism broke and won't advance manually anymore.

Très bon service à la clientèle. Très satisfaite de ma Solar mini reçue en cadeau à Noël. Mon gendre en possède une depuis 3 ans, fonctionne très bien. Très belle qualité

Avoid!! Husband bought it as a wedding gift for me: Solios have ruined the gift.

First strap loop broke off very quickly. Watch then stopped working. Had to send it back to Canada to be repaired which took months. Came back, still not working. They tried to claim it was now out of warranty! Argued that and they agreed a replacement, which they wouldn’t send until I sent other back. They’ll didn’t send a label, despite being chased. More months passed…

Finally arrived back today. With the same rubbish strap. Can only assume that was spite as we dared to insist on the replacement. Have no hope it will keep working.

What a shame their customer service and ethics don’t reflect their claim to sustainability.

Watch was worn in mexico. Humidity got under the crystal. It was not taken into the water just to the beach. Contacted customer service and was told you weren’t supposed to wear the watch in high humidity countries. Ummmm what? I wouldn’t buy one of these watches again ever. Cool idea terrible service and product quality.

Bought the Solar Curve, and also a pair set as a gift. and I'm very satisfied. I've been wearing it a few times, and it is resistant and the quality of the material is solid. I'm wearing it for special event, because i wanted to avoid typical luxury brand for more local high-quality craftmanship ( I'm from Quebec). The "certified B corp" is indeed a certification a bit difficult to have. I'm less sure of the issue other review have encountered, but I did receive good follow-up service when the package was delayed due to a strike by Canada Post.

They probably improved their company through out the years, and I feel comfortable recommending them. The watch stand out, have a story to tell, is local and look good.

I love my Solios watch. It arrived in a timely manner (1 week!) and in perfect condition. The watch came with a stainless steel mesh, as well as my choice of a black vegan leather, strap. While I prefer the mesh one, the vegan leather strap is very nice--and hasn't taken long to soften up. Very satisfied. 5 stars / A+!!

Poor quality materials and no responsibility taken.

I echo other comments here about the quality. I've only had my watch for 6 months and both the loops have come off the eco leather band.

I contacted them 4 times and no answer. The straps are overpriced (60). They should keep their clients happy, there would not be much for them to replace it when now they are giving one free strap when purchasing a watch.

Love the idea, concept, design etc. of the watches hence I ordered two watches, one for my partner and one for myself.

However, unfortunately, there are quality issues with both watches. One watch (Solar Classic) has a bit of dust under the glass and the other watch (Solar mini) has a small dent in the watch face as well as four dark areas between the watch face and glass which seem to be related to the construction but not visible on the product pictures on their website.

I reached out regarding both issues to Solios and the customer service is unfortunately absolutely poor. Very long response times and the only response I received so far is that they won’t cover/remove the dust underneath the glass. They told me they come back to me regarding the Solar Mini but I’m still waiting for another reply, even after asking about an update.

Love the idea of this watch, but I echo other comments here about the quality. I've only had my watch for 4 months and both the loops have come off the eco leather band, one at a time. Solios refuses to replace it. This is obviously a case of poor quality materials and design. It's a bad sign when a company refuses to stand behind its product.

Love the idea of a solar powered, sustainably sourced and ethically produced watch. I was sick of 'semi-disposable' smart watches and wanted something different. Sadly, the quality of the timepiece has been poor. The timekeeping itself has been acceptable (loses a bit of time but within parameters of normal). However, the longevity of the build is weak. The face shattered within a month of getting the watch when dropped (not from a significant height). OK - a bit of user error there. I got it fixed. The leather strap has worn hugely during the first year of use - one of the supporting straps that stops the end flapping lose has already broken, I expect the other to go soon. The seams are breaking. The quality of the build feels cheap, and the watch smith that fixed the face (with a better quality glass front than the original had) commented on the poor quality of the materials used. Though he did admire the solar ingenuity! I've also experimented and found the battery goes flat after 4 weeks of being in a draw - so much for the 6 months of life of a charge marketing.

Great idea - not impressed yet.

Bought the watch from Solios in August, 2022. Love the watch, what the company stands re sustainability, their donations to the Rainforest Trust, and their commitment to a more eco-friendly future!! I also received wonderful service. As an added bonus, the founders and company are in Montreal, my hometown!!

Researched watches for a very long time - loved how this company and the watch appeared. Bought the classic rose gold with the vegan eco leather strap. Unfortunately less than a year after purchasing the hour hand turned black and the minute hand has white spots. The eco leather strap clasps both popped and I had to super glue it back to the strap. Reached out to the company as they talk about their 3 year warranty endlessly only to find out that they don't cover the hour hand turning black? Odd for the price that you pay. Wouldn't recommend if you're looking for a watch to last over a few months!

This company is a complete scam, please avoid for your own sake. I made an order and I never received my product, the "customer success" person kept saying for weeks that they were "working on it", a month passed and I got nothing, not even my money back.

My experience as an international customer has been really challenging with Solios particularly returning the watch.

I received the watch and unfortunately the solar watch did not keep time accurately. I then returned this as a refund to Solios. However after sending this back over 2 months ago I am yet to receive a refund.

Bought a ladies watch as a gift recently from this small Canadian company, having found their website rather by accident. They make very stylish solar-powered watches and I liked the look of the minimalist design and their emphasis on sustainability. I was a little nervous about ordering from a company with no UK distributors and few reviews, but I did not need to be! I found their customer service excellent, with a very helpful agent called Danie answering all questions quickly and clearly via the online chat. Solios are able to charge UK VAT at source, so no messing around with paying the courier on delivery. Delivery was by DHL Express - quoted as a week but was actually delivered in 3 days, which was most impressive. Item was well packed and as a nice touch, Solios had even set the watch to UK timezone before dispatch. I would highly recommend this company.