Space Station Opiniões 

2780
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We used this storage facility for just over 18 months after moving to the area after a downsizing house move. At first we were a bit worried that the storage was container based rather than a room bu... Ver mais

Classificada 5 em 5 estrelas

First time using ST Doncaster storage. Was very clean/tidy Staff helpful. Sarah/staff was taking me through the steps of controlling lifts & lock through an app no padlock, keys needed. Came up w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

From the off, Space Station in Chiswick were very helpful and efficient as I planned how and where to store my belongings. Michael & John and the team at Chiswick were so kind and professional - and t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We took a 40 foot container for nearly a year to store our household effects whilst our house was being refurbished. The storage was clean and easily accessed, the yard was always clean and tidy, and... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Local de armazenamento
  2. Instalações de auto-armazenamento

Escrito pela empresa

We offer business and personal self storage in London, Thames Valley and Birmingham. Safe and secure storage, with a free removal service directly into your storage unit. Looking after your valuables since 1983.

Space Station Self Storage

Escrito pela empresa

Looking after your valuables since 1983
We offer business and personal self storage in London, Slough and Birmingham. Safe and secure storage, with complimentary removal service directly into your storage unit. Looking after your valuables since 1983.

Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 62% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(2780)

286 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Unbeatable prices and excellent customer service, you’re in for a treat!

I had outstanding experience at SS Brentford. From the moment I arrived, I was welcomed with genuine friendliness, and the whole process was smooth from start to finish.

A special mention goes to Tushar, whose customer service is truly exceptional. He took the time to listen carefully to my concerns before I committed to a unit, explained everything clearly, and made sure I understood all my options. He consistently went the extra mile to ensure I felt confident and supported throughout the process. It’s rare to meet someone so attentive, patient, and committed to helping customers, and I’m genuinely grateful for his help.

The contract signing and system were incredibly straightforward, no hassle, no confusion. Everything was laid out clearly, and the process felt simple and efficient.

When it comes to pricing, SS is unbeatable. You get great value for money along with the most friendly, helpful, and professional service you could ask for.

I highly recommend this SS Brentford to anyone looking for safe, affordable, and well managed storage. And if you’re lucky enough to be assisted by Tushar, you’ll be in excellent hands.

18 de novembro de 2025
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Resposta da Space Station

We’re delighted to hear your experience at our Brentford store was so welcoming and smooth from start to finish. We appreciate you choosing us and are always here if you need anything!

Classificada 5 em 5 estrelas

Since losing my brother

Since losing my brother, moving all our business stock to Space Station has genuinely made a difference. It feels so much safer and the staff are always friendly and supportive. From day one we've dealt with Priya and she has been incredibly helpful and understanding of our situation. We truly appreciate all the support we've received.

28 de novembro de 2025
Opinião espontânea
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Resposta da Space Station

We’re very sorry for your loss, and we’re glad to hear that storing with us has helped you feel safer and supported. Priya will really appreciate your lovely feedback. We’re always here if you need anything.

Classificada 5 em 5 estrelas

Space station staff couldn’t have been…

Space station staff couldn’t have been more helpful… nothing was too much trouble and they set up our mobile phones to give us access and talked through everything

17 de novembro de 2025
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Resposta da Space Station

We’re so glad the team were able to help get everything set up and make the process easy for you. We really appreciate your feedback!

Classificada 5 em 5 estrelas

Really helpful staff

Really helpful staff - that was the main thing. Plus, really quick and straightforward to set up the contract

21 de novembro de 2025
Opinião espontânea
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Resposta da Space Station

We’re glad to hear the team were helpful and that getting everything set up was quick and easy. We appreciate your feedback!

Classificada 2 em 5 estrelas

Communication is not great

Communication is not great. Try to phone my local branch and I get through to every office apart my local branch. Constant price hikes throughout my time with them. Staff always out the office smoking hence why they can never answer the phone.
Nor very professional that you comment on my account issues in responding to my review. Still wouldn’t recommend to anyone hence why I left

13 de novembro de 2025
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Resposta da Space Station

Thank you for taking the time to give us your feedback. I'm sorry that some of your calls were answered by another branch, we have a system in place to transfer calls if the intended store is busy, to avoid our customers having to call back. In most cases, our other branches are able to help. However, we do feel that the review is a little unfair. Our records show that you’ve been in frequent contact with the store team who worked with you on several occasions. We have accommodated reductions to proposed rent increases where possible. So the two star review does sting a little when the store team has been as helpful and accommodating as possible. (apologies, removed part of the reply, in response to the update)

Classificada 5 em 5 estrelas

Excellent service

I dealt with Chris who was very pleasant and made everything very easy to understand. He gave me good advice, would definitely recommend. The big bonus was free collection of storage items, the chaps turned up on time and even loaded the unit for me.

5 de novembro de 2025
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Resposta da Space Station

We’re really glad Chris made everything clear and easy for you, and it’s great to hear the free collection service worked so smoothly. We really appreciate the recommendation!

Classificada 5 em 5 estrelas

Easy pleasant transaction

Easy pleasant transaction.
Storage facilities are very clean and well maintained.

11 de novembro de 2025
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Resposta da Space Station

We’re glad to hear everything was easy and pleasant, and that you found the storage clean and well maintained. We appreciate your feedback!

Classificada 5 em 5 estrelas

Outstanding Service at Stirchley Branch

We’ve been using Space Station Stirchley for about a year, and the experience has been excellent from start to finish. Their offer is very competitive, and the facility is clean, secure, and very well maintained.

The staff are always professional and incredibly helpful; especially, we can’t thank Chris and Holly enough. They’re consistently responsive, highly professional, and quick to assist with any questions.

Highly recommended for anyone looking for reliable and well-managed storage!

3 de novembro de 2025
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Resposta da Space Station

We’re so pleased to hear you’ve had such a great experience at our Stirchley store. It’s wonderful to know you’ve found the facility clean, secure and good value. Chris and Holly will really appreciate your kind words

Classificada 5 em 5 estrelas

Excellent staff

Excellent staff, excellent service, excellent storage, always able to get sorted no matter what time, thank you space station

10 de novembro de 2025
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Resposta da Space Station

We’re really glad to hear you’ve had excellent service and that everything has been easy and reliable for you. We appreciate you choosing us!

Classificada 5 em 5 estrelas

Very accommodating

Very accommodating. Clean, bright and convenient.

1 de novembro de 2025
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Resposta da Space Station

We’re glad you found the facility clean, bright and convenient. We really appreciate your feedback!

Classificada 5 em 5 estrelas

I had my furniture at the stirchley…

I had my furniture at the stirchley branch for 8 months from March to September I can not fault the hole process from transport moving me from my sold property into storage as part of the deal moving into storage was free the same removal company moved me into my new property with little notice the cost was great as it wasn’t local the guys are fantastic at there job couldn’t fault the hole process of moving thank you again to stirchley space station for a safe easy process highly recommend both company’s

21 de março de 2025
Opinião espontânea
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Resposta da Space Station

We’re so glad to hear everything went smoothly during your 8 months with us at Stirchley. It’s great to know the free move-in, storage process, and final move all worked well for you.

Classificada 5 em 5 estrelas

Outstanding Service at Space Station Kilburn – Special Thanks to Charlie & Gareth!

We’ve been using Space Station Kilburn for about a year, and the experience has been excellent from start to finish. Their offer is very competitive, and the facility is clean, secure, and very well maintained.

The staff are always professional and incredibly helpful; especially we can’t thank Charlie Todd and Gareth Wood enough. They’re consistently responsive, highly professional, and quick to assist with any questions.

Highly recommended for anyone looking for reliable and well-managed storage!

11 de novembro de 2025
Opinião espontânea
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Resposta da Space Station

We’re so pleased to hear you’ve had such a great experience over the past year at our Kilburn store. It’s wonderful to know you’ve found the facility clean, secure and good value.

Classificada 5 em 5 estrelas

Clean

Clean, very secure, well lit and units easily accessible

28 de outubro de 2025
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Resposta da Space Station

We’re glad to hear you found the facility clean, secure, and easy to access. We really appreciate your feedback!

Classificada 5 em 5 estrelas

Best around for sure 👌👌👌👌

Great experience from start to finish, so helpful nothing is too much trouble to help with or answer, the unit is immaculate and so easy to use e.g gaining access etc and the icing on the cake for me was the free removal service to the lock up if staying for over 2 months with them what a way to take away the stress with everything else to deal with , Would highly recommend this company 5 stars aren't enough 👌👌👌👌

17 de outubro de 2025
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Resposta da Space Station

We’re delighted to hear the team were so helpful and that your unit was spotless and easy to use. It’s great to know the free removals service made things less stressful for you.

Classificada 5 em 5 estrelas

Definitely recommend!

Super easy and fast to set up and the staff are lovely and helpful! Very good price ranges and great facilities.

1 de novembro de 2025
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Resposta da Space Station

We’re really glad you found everything easy to set up and that the team were helpful. It’s lovely to hear you’re happy with the price and facilities too. Thanks for choosing us!

Classificada 5 em 5 estrelas

helpful staff

helpful staff. the building was kept clean and secure.

30 de outubro de 2025
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Resposta da Space Station

We’re glad to hear you found the staff helpful and the building clean and secure. We appreciate you choosing us!

Classificada 4 em 5 estrelas

Never dismiss a customer

Space Sation arranged for a removal company to move my belongings to their storage unit, the removal team arrived about 10 minutes before me. I went in to see the duty manager, and without asking a single question was told i was in for a long wait as he had potential clients to show around. My interaction would've taken 15 seconds at most.

23 de outubro de 2025
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Resposta da Space Station

Thank you for sharing your experience, Michael. We’re sorry to hear you felt dismissed - that’s certainly not the level of service we aim to provide. We appreciate you taking the time to let us know.

Classificada 5 em 5 estrelas

Great space and easy to access.

Great space and easy to access.
Many thanks to Chris at the Kilburn location who was more than happy to help me with any questions I had. It was a great experience and I'll be sure to use yourselves again should I need it!

22 de outubro de 2025
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Resposta da Space Station

We’re really glad you found the space easy to access, and Chris will be delighted to hear your kind words. We appreciate you choosing us and would be happy to help again anytime!

Classificada 5 em 5 estrelas

Excellent helpful service from Phil &…

Excellent helpful service from Phil & Camaron.
The unit was safe, clean and easily accessable.
I would highly recommend Space Station.

17 de setembro de 2025
Opinião espontânea
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Resposta da Space Station

We’re so pleased to hear Phil and Camaron were helpful and that you found the unit clean and easy to access. Thanks so much for recommending us!

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