Sparshatts Group Opiniões 

645
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We were looking for a car and stumbled across Sparshatts on our way home. Incredibly helpful staff, cars were in excellent condition, there was a wonderful range and we were treated with kindness, pat... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Viewed a car Left a deposit changed my mind within 24 hours still waiting for my refund 2 weeks and counting Received my refund of deposit today Shame I didn't buy a car from there Jim was very... Ver mais

Classificada 5 em 5 estrelas

We bought our Range Rover velar in about 2 hours.The chap who we met, took both my wife and I for a test drive, we were happy with the knowledge the chap had about the car, he didn’t rush us to buy,... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Having paid a small deposit to reserve a car, we visited the showroom the following day and everything was ready for us. After a test drive we bought the car, a four year old Škoda Octavia which was i... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Concessionário de carros usados

Escrito pela empresa

Sparshatts Group is a well-established car dealer based in Hampshire, with used car sites in Southampton and Portsmouth. With many years of experience in the motor trade, we have built a strong reputation for supplying quality vehicles and delivering a reliable, customer-focused service. We offer a wide, carefully selected range of vehicles to suit a variety of needs, with customers travelling from Southampton, Bournemouth, Basingstoke, Portsmouth, Andover, Salisbury, Romsey and further afield. In addition to vehicle sales, we also offer servicing and MOTs at very competitive rates, helping customers maintain their vehicles with confidence. Our focus is on providing excellent value for money alongside a straightforward and transparent car-buying experience. We take customer service seriously and actively encourage feedback, using it to continuously improve and maintain high standards across all areas of the business.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

645 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 33% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(645)

48 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

More time and understanding

Got be honest I had mixed feelings about travelling the distance I did to get a car here, after recently purchasing another top marque from a specialist which was a disaster,
Won't mention the salesman's name at Havant , but from start to finish he was like he was dancing on broken glass.Everything was 100mph with him not much customer rapour
Nice enough guy although seemed very pushy.
The car I bought drove home nice and I'm writing this review very early into ownership.
This gentleman seemed matter what he just wanted or needed the sale so just be a bit weary of this
Not enough time to give the car a decent road test as there were only 25 miles in tank after me specifically informing them off the photos and video that it had no fuel. Promised it would be put right , obviously not enough time to put some in. Not impressed with that one bit.
As it happens, the car was as described, but I felt very pushed and hurried.
THIS IS NOT THE WAY TO DO BUSINESS.
I have been in the motor industry for 45yrs never felt like this buying a car, nearly walked away from deal to be honest.
I personally would think again about buying here. Not impressed but car so far fine.

13 de abril de 2024
Classificada 5 em 5 estrelas

Car repair

Was dealt with by Steve Pratley who kept us informed throughout the day, was very pleasant and fixed the problem. Wish there were more people as helpful as he was!

11 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent sales and aftercare service

Bought my car from sparshatts in Southampton last year, great sales service.

Recently had some repair work needed which all came under my warranty, excellent aftercare service, Steve was great, dealt with everything quickly and efficiently, car was back on the road same day.

11 de abril de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Really happy with car and the service…

Really happy with car and the service offered during the sale.

5 de abril de 2024
logótipo da Sparshatts Group

Resposta da Sparshatts Group

Thank you for taking the time to leave some feedback Craig. We are pleased to hear you are happy with the car, and thank you again for your business.

Classificada 5 em 5 estrelas

Good service

Nick was very helpful, explaining the purchase without being pushy. The car was well presented, no issues and up to date service. We have had the car a week and we love it.

28 de março de 2024
Classificada 5 em 5 estrelas

VW caravelle purchase

From my initial inquiry for the vehicle purchased everything explained and no pushy salesman , was treated with respect and professionalism from the salesman, easy transaction and buying experience.
several family members have also purchased vehicles from Sparshatts in the past and had the same experience, I would most defiantly buy from here again and recommend, special shout out to Nick Haysom who ensured my experience went well

28 de março de 2024
Classificada 5 em 5 estrelas

Nick was amazing

Nick was amazing, I gave him all the extras I was looking for on a car and he found me exactly what I was looking for.
Highly recommend.

19 de março de 2024
Classificada 2 em 5 estrelas

Poor

Not the best customer service experience I have ever had. Having travelled an hour to view the car, to be told to "go and see it" when explaining we were going to view another car on the same day, is not the response of a motivated sales person. We did in fact end up buying a car from Sparshatts Havant, we barely managed to get home on the petrol given and found the windscreen wiper to be broken. Finally, please clean your customer bathroom, it is a disgrace.

6 de março de 2024

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais