I’d like to thank Alan Lavery at Speirs Gumley for all his advice and support with ongoing flooding from the neighbours above me. The past year has been a nightmare, and Alan’s help has made a real... Ver mais
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I’d like to thank Alan Lavery at Speirs Gumley for all his advice and support with ongoing flooding from the neighbours above me. The past year has been a nightmare, and Alan’s help has made a real... Ver mais
A empresa respondeu
As an estate agent, I deal with a number of factors and property managers, and unfortunately, the level of service can sometimes be disappointing, with an unhelpful and obstructive approach. It... Ver mais
A empresa respondeu
Since Allan taken over our property, things improved with easy communication, prompt response and action (where possible) not easy with so many to try and get agreement from. I really hope keeps up.... Ver mais
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Terrible company. Issues never get dealt with despite repeated emails, unble to manage the development over what should be simple things to control. They don't come out to inspect the development in... Ver mais
A empresa respondeu
Speirs Gumley are Residential and Commercial Property Management Specialists with our Head Office based in Glasgow. Our modern approach is balanced with the traditional values we have forged from over 195 years of experience in the property industry. We invest in innovative technology to deliver outstanding service without losing sight of our core values. Please call 0141 332 9225 for more information.
Red Tree Magenta, 270 Glasgow Road, G73 1UZ, Glasgow, Reino Unido
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I have to use Speirs Gumley as a factor as they manage the buildings in which l own a property. If it was not near impossible to change or get rid of the factor all together, I would. They Excell at invoicing for work that never seems to get done, or work that has not been passed by tenants. Not to mention the cost of said work is extortionate. The work is carried out at the lowest standard with the highest price. Speirs Gumley are a nightmare to get hold of, rarely reply to emails and when they do are so reluctant to help, downright rude and extremely unprofessional.
Terrible agent. One to be AVIODED at all cost. They have wrongly charged everyone in our building for years and instead of correcting it have come in high handed with lawyers in fancy cars to demand more money from those that have already been overcharged. Now they have just taken deposits and gardening funds from us. Don't know if this is legal or theft but either way this is a highly immoral and upsetting thing to do. Companies that operate like this should not be allowed to exist.
Also one person in our building got behind on their payments, now they have taken the money from everyone else but are still collecting it from the other person too!
I can't afford to take them to court to get all my money back. It's so unfair.
Avoid. Avoid. Avoid.
I have to use Speirs Gumley as a factor as they manage the buildings in which l own a property. They are good at invoicing but no work seems to get done. They hire substandard trades people that have not been vetted or even qualified to carry out the work no sooner the trades person has left that the work has to be redone and we are forced to pay again.
I had problems with the buildings insurance as l had to make a claim for water damage the factor gave the insurance company the wrong details so they could not find me in the end a solicitor had to trace me.
We are never asked to pay in a nice way just sent a demand for payment. I find the factor as much use as a chocolate teapot l do not think they could organise a pie from Greggs.
As Speirs Gumley are the factor to the building that l live in was a natural choice as letting agents or so l thought big mistake. They bought items for the property without approval no matter the cost they hired a tiller on my behalf to do a small tiling job in the kitchen as l just had new windows fitted the job was done by a cowboy who even badly damaged the window sills work cost £202.80 an independent trades person in that field informed that the tiles cost £20 for that job but the guy used the wrong ones. I now have to replace the tiling work that was done and the window sills out of my own pocket. Problems only came to my attention once the tenants vacated the property an inventory was not prepared prior to tenants moving in or moving out of the property no inspection was done after the 6 month letting period as promised.
I noticed straight way the damage to the property and informed Jacqueline Balogun who was supposed to manage the property (jacqueline is also a director of the company) She got all defensive and just gave excises and no answers to any of my questions the cleaners took three attempts to clean the property before l could take it back.
There was items that where removed/stolen from the property that was never recovered. My complaints where never resolved or dealt with in a proper manner l was treated like a child as if l where the problem. In the years that l have been using letting agents Speirs gumley have proved to be the worsted by far l have ever encountered or even heard of.
I would not recommend their company as a factor or selling agent or even letting agent due to the unprofessionalism shown & displayed what l encountered was shameful and appalling.
On a last note l have received from Speirs Gumley confidential information that was sent to me by mistake on clients three by post and one by e-mail that contained clients bank details, credit checks; copy of pasport;and references when l informed speirs gumley all l got was a threatening and rude e-mail. Makes you wonder who else is receiving this sort of information and treatment.
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