Spytec GPS Opiniões 

802
•
TrustScore: 3.5 em 5

3,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Do not spend your money on their GPS trackers. They do not have a good support team in place and will not only take your money for the tracker but monthly charge as well. They continue to say “ engine... Ver mais

Classificada 5 em 5 estrelas

My experience has been excellent because of the fast service. They responded and resolved my first problem quickly. They just need to clarify that if you return a device from Puerto Rico, they should... Ver mais

Classificada 3 em 5 estrelas

When you purchase your products online, it’s confusing and doesn’t tell you exactly what’s contained within the box. Therefore it’s easy to purchase the wrong item. And that leads you to have to spend... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent GPS tracking service at an unbeatable price point. The app is intuitive, the updates are timely and dependable, and customer support is always helpful when needed. Truly a great investment.

Informações sobre a empresa

  1. Electrónica e tecnologia

Escrito pela empresa

SpyTecGPS is the industry leader in GPS technology. The breakthrough SpyTecGPS Network is setting new standards in global positioning technology by offering military caliber tech and precision in a commercial platform. SpyTecGPS employs a network of satellites that support the Spytec STI GL300MA 4G LTE Mini Real-Time GPS Tracker's coverage. Users experience unparalleled access and the ability to monitor the tracker from virtually every corner of the globe


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

802 opiniões

5 estrelas
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3,3

Todas as opiniões

(802)

6 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

New Spytec platform is a disaster.

I am a long time subscriber to Spytec and have 2 trackers. They worked very well on the old platform. Recently spytec migrated to a new platform which is a disaster. Now many of the old good features are gone and the new platform makes it impossible to track your vehicles. Useful info is no more available . Too many clicks and no info . Do not buy it until the new platform is fixed or they go back to old platform otherwise you will be wasting money.

15 de novembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Unreliable new platform.

I have my Gl300 for almost 3 years with no problem which i can give them a 4 stars with their old platform. Ever since i sign in, in their new platform which their required, im having an issue of my GPS not updating location. I followed all their instruction and even drive around with the GPS myself but nothing changed. Sometimes it update after an hour or two or even a day. Im already planing to cancel my subscription if they cannot correct the issue. I noticed that they have lots of 5 stars reviews but that was from their old system that i am also happy using and not from the new unreliable platform. Their new platform as i remember just start only last July of 2020 when i sign in that i thought it would be better but it get worse.

3 de novembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Stay far away from Spytec!

Tried to activate the product, three weeks later still didn't work. Even the second device they sent for replacement did not work. Service was an absolute nightmare. Not completely convinced that this is a legitimate company. Would NEVER recommend this product to anyone.

15 de setembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Not good

I've been a customer for a few years. The old platform was great. This new platform is terrible. It doesn't show side streets anymore, tracking route is the same color as the roads so you can't even see the route. The old platform looked realistic, this new one looks like a cartoon and is just not very accurate. I've asked to be put back to the old platform but they won't do it because they are trying to get rid of it. Why? Now I'm looking for a tracker with a realistic platform

5 de setembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

I have had the device for 4 days and…

I have had the device for 4 days and the device turns off ever morning and dose not work until the late evenings. The company is selling products that they are unable to manage. This honestly has been my worst customer experience of my life.
Oddly the product only works late at night.
DO NOT PURCHASE ANYTHING FROM THIS COMPANY!

18 de agosto de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible customer support

The device is okay. However their "customer service" SUCKS BIG TIME.

On july 8th, I received an email that there was an issue with billing info on my acct. I contacted billing who told me no issues and everything was fine and I should ignore that email.

Two days later, device stops functioning. Tech support says it is suspended due to a billing issue. Funny how my credit card shows a charge from spytec on July 14th. Meanwhile their USELESS tech "support" says device is still suspended due to a "billing issue". .

With this issue STILL unresolved by either their idiotic tech support or their idiotic billing dept, I took action.
Canceled my credit card so they can't charge me anymore.
I am done with these morons.

15 de julho de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Horrible Company

I bought Spy Tec two years ago. Constantly had problems retrieving information from the devise. I called tech support numerous times but no one answered the phone nor returned emails. I finally canceled the monthly service by email. Once again no company response while they continued to charge my card. I contacted my credit card company and was reimbursed for several months and the charges stopped for a period of time.After approximately six months I noticed the monthly charges were starting again. Once again I contacted my credit card company and disputed the charges and once a gain I was reimbursed for the fraudulent charges. I am now watches my credit card very closely for future fraudulent charges from Spy Tec. My next step may need to be reporting my card as lost or stolen so that I can stop these charges.

14 de junho de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Complete wate of money

Had my unit for four days. Installed under a passenger car seat as instructed.
Tracker not functioning at all. Won't "wake up" not sensing motion. Support is accessible but can't fix the problem. So far it is a complete waste of money.

6 de junho de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Fraudulent billing practices

I cancelled this service in August of 2019. They continue to bill me despite repeated phone calls, emails, online requests and contact via their chat support. It is now March of 2020, and my card got billed AGAIN.

6 de março de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Customer Service is the worst

Customer Service is the worst. Their system is outdated. They don't have a means for you to pay your bill when you won't to pay it. They put in a ticket and then run your card. I would love to be able to just log onto the site and pay my bill myself. I call the support number their were not agents to take my call. This was Friday 2/28/2020, at 3:34 PM.

28 de fevereiro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Not the same GPS quality or service

I've been a loyal customer for 3 years never had a problem with my device. Just received an replacement and it's was not what I expected.
1.Big and bunkie than the old model GL300.

2. Since its a new device I was put on a new website that's not working properly.

3. The new website is not as accurate and doesn't show the vehicle moving like the new website. Trust me the is ridiculous.

5 days has past and for some reason my ISSUES has not been resolved .

19 de fevereiro de 2020
Opinião espontânea
logótipo da Spytec GPS

Resposta da Spytec GPS

Dear Customer,

I'm sorry to hear that you had issues with your GPS service. Request you to reply to the email with your IMEI number and email address. I'll ensure to investigate this further and resolve any issue there might be to your satisfaction.

Hoping to hear from you soon.

Regards,
Huda
Spytec GPS

Classificada 5 em 5 estrelas

Great gps trackers!

These devices are for real but I'm not sure about the magnetic case because I've had at least 5 lost in recent months so it's costing me money buying new devices.

7 de fevereiro de 2020
Opinião espontânea

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