Squires Estates Opiniões 

72
TrustScore: 3.5 em 5

3,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Completely terrible customer service. I do not recommend, the lady who works at the back with orange nails has made my experience horrible. She got up from her desk to fight me, i am a tenant and now... Ver mais

Classificada 2 em 5 estrelas

As a landlord I am extremely frustrated with the apparent systems in place. Lots of hoop jumping and a silly in house reporting system etc- not fit for purpose and pointless when it’s not kept to. Avo... Ver mais

Classificada 5 em 5 estrelas

We have been working with Mark from Squires Estates for almost 3 years now and it has been such an easy process. He is simply amazing, always took the time to explain everything thoroughly, al... Ver mais

Classificada 5 em 5 estrelas

I have been with Squires since 2020 as a landlord with a rental property. Having moved from an absolutely terrible managing agent, they have proved their worth in every way. They are fair, honest and... Ver mais

Informações sobre a empresa

  1. Agentes imobiliários

Escrito pela empresa

In 2004 two local twenty-somethings, Adam and Edward, decided to open an Estate Agency with a view to doing good, honest business in the local area. It started small but the dream was big. Over the years the business grew, employing many people within the local community and all with the simple aim of helping people move home. Soon the time was right to open a second branch and in 2008 the Mill Hill East office opened its doors. With a lot of hard work and a great team, it came to be a great success. By 2012 with such a strong client base and lots of demand, it was time to open a third branch. An office became available within Hendon Central Tube station and with a great deal of effort the branch was opened. Whilst the core of the business went from strength to strength, in both sales and lettings, more and more landlords were asking to put the management of their property/s out of their hands and into Squires’. In 2016 and with this in mind, an office in Borehamwood was taken to deal exclusively with the day-to-day business of letting out properties. It isn’t just the business of Estate Agency which is important to the team but supporting the local community too. Over the years this has been through sponsoring local schools as well as supporting a wide range of charities and local initiatives. Squires Estates is looking forward to many more years to come and hopes you will play your part in their journey in whatever way possible.


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

72 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,4

Todas as opiniões

(72)

4 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Absolutely fantastic service from all…

Absolutely fantastic service from all the staff. Very professional and friendly.
I was especially happy as I didn’t live in the are (whilst selling this house) so had put all my trust in them and they didn’t fail me. First class service. Everything went smoothly and their advise was fantastic. I would highly recommend them.

15 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Professional, efficient and above all, caring. After managing the letting of my flat…

After managing the letting of my flat for nearly 25 years when I became an "accidental landlord", Squires took on the sale. They have gone beyond the expectations of any estate agent as if it was their own property on the market. They have advised, guided and called on professionals to make a tricky process less stressful. I'm extremely grateful to everyone on the team and cannot recommend their services more highly, whether as managing agents for property letting, or as estate agents for selling.

28 de junho de 2024
Opinião espontânea
logótipo da Squires Estates

Resposta da Squires Estates

Thanks Julie, it was a pleasure working for you.

Classificada 1 em 5 estrelas

To all renters

To all renters, no matter what, stay away from this real estate agent!
We rented a two bedroom apartment in Mill Hill East, London through Squires in 2023. After one year we decided to move north. This agent then sent a checker to “assess” the condition as part of the checkout process. Upon receiving the bill, we were flabbergasted and disappointed by the frivolous, ridiculous and unsubstantiated claims against a host of issues in cleanliness, discoloration, mould and other faults that they alleged as needing to be rectified. The bill totaled £1222! Ridiculous claims such as charging us the cleaning of some pre-existing discolored white spots on a simple fabric lounge chair costs £100( where you can buy two new ones for £66), removing a magnetic hook from the wall(we left clinging on the wall behind which was some metallic material without causing any damage) that they claimed to be a sticker for £30, removing mould and repainting the ceiling and walls in a windowless bathroom for £430 not admitting the feeble and tiny extractor fans being the culprit(one motor driving both the fans in two bathrooms where the master bathroom with mould was meters away from the motor). By law it’s the full responsibility of the landlord to ensure mould is not present for health reasons and that the presence of mould is not a lifestyle choice by the tenants.
What’s so infuriating is to claim we deliberately failed to report the malfunction of the fan leading to formation of mould in an attempt to lay the blame on us. However, this claim was disproven by the checkout report showing both fans did work before we moved out. Instances of frivolous and false claims like these are rampant. We believe such scamming schemes are deliberate, premeditated and systemic in order to extract as much money from unsuspecting tenants’ safe deposits to line their pockets. However, we are not sure if the landlord, who lives overseas, is aware or in collaboration with them. My advice to all prospective renters, stay at least a mile away from this agent for the sake of your hard earned money!

20 de maio de 2024
Opinião espontânea
logótipo da Squires Estates

Resposta da Squires Estates

We are very sorry you had this experience. The landlord was very much aware and was the driving force behind the deposit deductions. We don't make these decisions ourselves, it isn't our money.
You have failed to mention however, that you tried to claim back your full deposit and the landlord won £410 due to lots of issues within the property. So whilst the landlord may have tried to claim too much, you also didn't maintain the flat as it should be, nor did you take any responsibility for this.
This was absolutely not a scam, the deposit system works in a fair way and the fact that the landlord didn't win all shows this, but equally shows that there were some fair claims which were denied.
But as mentioned, the deductions are created by the client not the Agent and it's a shame you feel it necessary to give a one star review.

Classificada 5 em 5 estrelas

Best agency in London - especially the Finchley branch

We have been working with Mark from Squires Estates for almost 3 years now and it has been such an easy process.

He is simply amazing, always took the time to explain everything thoroughly, always willing to adjust to our nuanced support needs.

The wider agency team has been great as well, and we have had no issues clarifying any concerns at any stage in the renting process.

Can't recommend them enough!!

26 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

A very professional service

A very professional service. Throughout the evolution, communication was excellent regardless to whom I spoke to, feeling like the sale of my house was totally in “safe hands”. Genuinely pleased that I chose Squire.

25 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I have just moved into my new…

I have just moved into my new apartment. Many thanks to Ari and Mark who helped me find the apartment in a short period of time. They also responded to my enquiries really quickly.

22 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Thanks Ari

Ari has been fantastic and really helpful in searching for a property for my daughter. Extremely good at replying to my messages/concerns and helping to get things sorted quickly. Would recommend. Thanks again for everything.

19 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Samiha was amazing and helped every…

Samiha was amazing and helped every step of the way.

22 de março de 2024
Opinião espontânea
logótipo da Squires Estates

Resposta da Squires Estates

Dear Liv, thank you very much for your review, we are glad you find her amazing too!

Classificada 5 em 5 estrelas

We would very much like to thank Adam…

We would very much like to thank Adam and all his team for their professionalisim and great communication, they made the whole process easy and stress free.
We will definitely use there services again and would recommend to family and friends.

26 de março de 2024
Opinião espontânea
logótipo da Squires Estates

Resposta da Squires Estates

Dear Katie, Thank you very much for your positive review, it is really appreciated.

Classificada 5 em 5 estrelas

Smooth process

Sale was a smooth process, Rajeeth checked in throughout the process without being overbearing.

Would recommend.

22 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great agency and great agent (Ari)

Very smooth process and our agent, Ari has been amazing throughout!

It is my first time renting and I was nervous about how it would go, but having an agent like Ari has made the process very quick and easy.

I can always rely on him to get any issues sorted out and he ensures constant communication with myself and my partner. Fantastic customer service and highly recommend!

(also gives good history lessons!)

4 de março de 2024
Opinião espontânea
logótipo da Squires Estates

Resposta da Squires Estates

Dear Raj, thank you for taking the time to write this review, it is great to hear such good feedback and we are glad you find Ari as great as we do!

Classificada 5 em 5 estrelas

We’ve worked with Mark on both the…

We’ve worked with Mark on both the beginning and end of our tenancy and he has been great. Helped us to get a lovely flat and went out of his way to do so. At the end of the tenancy he’s kept the process simple and quick for us and shown great flexibility. We’ve been equally happy throughout with our experience of Squires and their responses to enquiries and providing quick fixes to any issues. Thanks!

28 de março de 2024
Opinião espontânea
logótipo da Squires Estates

Resposta da Squires Estates

Thank you very much for taking the time to write this review, your feedback is really appreciated.

Classificada 4 em 5 estrelas

Very respectable

Very respectable, helpful, prompt,and understanding gentleman.
It is nice dealing with him.

27 de março de 2024
Opinião espontânea
logótipo da Squires Estates

Resposta da Squires Estates

Dear Eman, Thank you very much for your review.

Classificada 5 em 5 estrelas

Absolutely amazing

Absolutely amazing, very good costumer service.
Yaseen came to show us the property and a lovely gentleman.
They responded and answered everything I have asked them for!
Highly recommended Squires Estate
Thank you Yaseen
Thank you everyone

26 de março de 2024
Opinião espontânea
logótipo da Squires Estates

Resposta da Squires Estates

Dear Albert, Thank you very much for taking the time to write this review. Your feedback is appreciated.

Classificada 5 em 5 estrelas

Brilliant letting agents

Reliable, professional letting agents. I have always felt looked after as a landlord and felt that they have always treated my tenants well. Sophie Short is particularly amazing and recently handled a tricky lease renewal brilliantly

26 de março de 2024
Opinião espontânea
logótipo da Squires Estates

Resposta da Squires Estates

Thank you for your excellent feedback and taking the time to write this review.

Classificada 5 em 5 estrelas

Wonderful experience

I cannot praise Squires enough! They made the whole rental experience extremely easy and understandable. Particular mention to Ava, who went out of her way to ensure that everything went smoothly. Would definitely recommend!

22 de fevereiro de 2024
Opinião espontânea
logótipo da Squires Estates

Resposta da Squires Estates

Thank you for your feedback, it is good to hear when we are doing things well.

Classificada 5 em 5 estrelas

Great all round!

I have found Ava to be extremely helpful and professional time and time again. I have and always will use Squires.

1 de agosto de 2023
Opinião espontânea
logótipo da Squires Estates

Resposta da Squires Estates

Thank you very much for your feedback, we appreciate the time you have taken to write this review.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais