Just wanted some radiator baglav clips was ordering off newest iPhone but could not get checkout button to work. Spoke to Tracey H who advised me of a workaround which worked perfectly. Tremendous cus... Ver mais
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Just wanted some radiator baglav clips was ordering off newest iPhone but could not get checkout button to work. Spoke to Tracey H who advised me of a workaround which worked perfectly. Tremendous cus... Ver mais
A empresa respondeu
I love the radiator my only negative point i have was i ordered the dark grey, they sent me dark grey stands for the feet and white at the bottom which looks abit of an eye sore. Just dont get why y... Ver mais
A empresa respondeu
Ordered some Clips for compact side panel and end panel clips to replace old broken ones. These where slightly thinner than the ones I replaced which made them easier to install and holds the panels i... Ver mais
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Everything went smoothly as I hoped. The online ordering was straightforward and the super quick delivery was a bonus. I haven’t had the radiators unpacked as yet, but they are packaged very well a... Ver mais
A empresa respondeu
Escrito pela empresa
With more than 2.5 million radiators delivered last year, Stelrad continues to go from strength to strength offering a unique combination of choice, quality, reliability and availability, with a sector leading 99% delivery within 72 hours service anywhere in the UK and Ireland.
Escrito pela empresa

Delivery lead time up to 72 hours
Marriott Road, S64 8BN, Mexborough, Reino Unido
Respondeu a 98% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good quality product perfect size to fit the radiators

Resposta da Stelrad Ltd

Resposta da Stelrad Ltd
I found the order confusing as I had chosen a special colour. It said approx 2 weeks but it offered a delivery date I couldn’t get past this page without booking a date, so I assumed they must have some in stock. I cannot comment on the product as of yet not installed but I was very disappointed with the delivery company as after phone calls etc. I got a delivery date then a text to say the item hadn’t arrived in time so I had to wait another week… then on delivery day a message they were running 2 hours late but if I had already received my goods ignore the message! How many wasted hours waiting for a delivery. It was about 4 weeks before radiator arrived.
The product arrived as planned and undamaged. The radiator and TRV now installed and works well. No problems.

Resposta da Stelrad Ltd
Excellent quality and appearance radiators
Good value
Good service

Resposta da Stelrad Ltd
Great service but poor packing control. Radiator sides were sent missing the 'C' clips.
However, replacement clips were posted immediately.

Resposta da Stelrad Ltd
I love the radiator my only negative point i have was i ordered the dark grey, they sent me dark grey stands for the feet and white at the bottom which looks abit of an eye sore. Just dont get why you would send all grey then white at the bottom.

Resposta da Stelrad Ltd

Resposta da Stelrad Ltd
Everything from start to finish the ordering process was straightforward right through to the delivery.

Resposta da Stelrad Ltd
As you would expect from the manufactures, great quality recieved un-damaged and a good price. Would thoroughly recommend going straight to Stelrad 👍

Resposta da Stelrad Ltd
Your courier service failed to deliver the following day, as paid for the following day delivery.
I acknowledge that this fee was reimbursed, however I had to cancel the fitter who was going to fix the radiator and rearrange this for a week after the original date due to the late delivery, which caused a fair bit of disruption.

Resposta da Stelrad Ltd

Resposta da Stelrad Ltd
Ordered some Clips for compact side panel and end panel clips to replace old broken ones. These where slightly thinner than the ones I replaced which made them easier to install and holds the panels in place just as well

Resposta da Stelrad Ltd
Ordered online with minimal fuss and delivered without any problems. Good price going direct, only use stelrad radiators now

Resposta da Stelrad Ltd
Excellent product. Great communication. Prompt delivery. Friendly delivery person.

Resposta da Stelrad Ltd
Easy to purchase the accessories I needed as the photos were high resolution and easy to match. Arrived quickly with great communication. Thanks

Resposta da Stelrad Ltd
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