Stelrad Ltd Opiniões 4209

TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Just wanted some radiator baglav clips was ordering off newest iPhone but could not get checkout button to work. Spoke to Tracey H who advised me of a workaround which worked perfectly. Tremendous cus... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I love the radiator my only negative point i have was i ordered the dark grey, they sent me dark grey stands for the feet and white at the bottom which looks abit of an eye sore. Just dont get why y... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Ordered some Clips for compact side panel and end panel clips to replace old broken ones. These where slightly thinner than the ones I replaced which made them easier to install and holds the panels i... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Everything went smoothly as I hoped. The online ordering was straightforward and the super quick delivery was a bonus. I haven’t had the radiators unpacked as yet, but they are packaged very well a... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de equipamentos e sistemas de aquecimento
  2. Loja de acessórios para casas de banho
  3. Fornecedor de materiais de construção
  4. Serviços de aquecimento
  5. Loja de bricolage, casa e jardim
  6. Loja de aquecedores

Sobre Stelrad Ltd

Escrito pela empresa

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Stelrad has been a leading supplier of radiators since 1936 and is now the largest supplier of radiators in the UK and Ireland. It has developed into a ‘one stop shop’ for all things radiators, offering standard steel panel radiators, premium panel radiators, decorative and designer radiators as well as special energy saving and safety radiator ranges – there’s a range and design for every application.

With more than 2.5 million radiators delivered last year, Stelrad continues to go from strength to strength offering a unique combination of choice, quality, reliability and availability, with a sector leading 99% delivery within 72 hours service anywhere in the UK and Ireland.


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Bringing radiator style into UK homes

Escrito pela empresa

Stelrad UK's No.1 Radiator Brand
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FREE DELIVERY ON ORDERS OVER £200

Delivery lead time up to 72 hours

FREE DELIVERY ON ORDERS OVER £200, UK MAINLAND ONLY.

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 98% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Quality product & service

Quality product & service

15 de março de 2026
logótipo da Stelrad Ltd

Resposta da Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey

Classificada 5 em 5 estrelas

Quick delivery

Quick delivery. Great quality radiators and nice looking!!

14 de março de 2026
logótipo da Stelrad Ltd

Resposta da Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey

Classificada 3 em 5 estrelas

Disappointing delivery

I found the order confusing as I had chosen a special colour. It said approx 2 weeks but it offered a delivery date I couldn’t get past this page without booking a date, so I assumed they must have some in stock. I cannot comment on the product as of yet not installed but I was very disappointed with the delivery company as after phone calls etc. I got a delivery date then a text to say the item hadn’t arrived in time so I had to wait another week… then on delivery day a message they were running 2 hours late but if I had already received my goods ignore the message! How many wasted hours waiting for a delivery. It was about 4 weeks before radiator arrived.

14 de março de 2026
Classificada 5 em 5 estrelas

Good quality product

Good quality product

8 de março de 2026
logótipo da Stelrad Ltd

Resposta da Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey

Classificada 5 em 5 estrelas

Good product

The product arrived as planned and undamaged. The radiator and TRV now installed and works well. No problems.

3 de abril de 2026
logótipo da Stelrad Ltd

Resposta da Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey

Classificada 5 em 5 estrelas

Excellent quality and appearance…

Excellent quality and appearance radiators
Good value
Good service

3 de abril de 2026
logótipo da Stelrad Ltd

Resposta da Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey

Classificada 4 em 5 estrelas

Great service but poor packing control

Great service but poor packing control. Radiator sides were sent missing the 'C' clips.
However, replacement clips were posted immediately.

30 de março de 2026
logótipo da Stelrad Ltd

Resposta da Stelrad Ltd

Thank you for your 4* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey

Classificada 4 em 5 estrelas

I love the radiator my only negative…

I love the radiator my only negative point i have was i ordered the dark grey, they sent me dark grey stands for the feet and white at the bottom which looks abit of an eye sore. Just dont get why you would send all grey then white at the bottom.

23 de março de 2026
logótipo da Stelrad Ltd

Resposta da Stelrad Ltd

Hi thank you for your review. I have passed the feedback on. Kind regards Stacey

Classificada 5 em 5 estrelas

Price

Price, delivery cost and quick delivery

1 de abril de 2026
logótipo da Stelrad Ltd

Resposta da Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey

Classificada 5 em 5 estrelas

Everything from start to finish the…

Everything from start to finish the ordering process was straightforward right through to the delivery.

10 de março de 2026
logótipo da Stelrad Ltd

Resposta da Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey

Classificada 5 em 5 estrelas

As you would expect from the…

As you would expect from the manufactures, great quality recieved un-damaged and a good price. Would thoroughly recommend going straight to Stelrad 👍

26 de fevereiro de 2026
logótipo da Stelrad Ltd

Resposta da Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy

Classificada 3 em 5 estrelas

Your courier service failed to deliver…

Your courier service failed to deliver the following day, as paid for the following day delivery.
I acknowledge that this fee was reimbursed, however I had to cancel the fitter who was going to fix the radiator and rearrange this for a week after the original date due to the late delivery, which caused a fair bit of disruption.

31 de março de 2026
logótipo da Stelrad Ltd

Resposta da Stelrad Ltd

I’m very sorry that the courier missed the next-day window. I realize this has caused a frustrating knock-on effect for your project schedule. I can see the refund for this service has cleared. Thanks Amy

Classificada 5 em 5 estrelas

Good service and no issues

Good service and no issues. Many thanks.

9 de março de 2026
logótipo da Stelrad Ltd

Resposta da Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey

Classificada 4 em 5 estrelas

Ordered some Clips for compact side…

Ordered some Clips for compact side panel and end panel clips to replace old broken ones. These where slightly thinner than the ones I replaced which made them easier to install and holds the panels in place just as well

9 de março de 2026
logótipo da Stelrad Ltd

Resposta da Stelrad Ltd

Thank you for your 4* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey

Classificada 5 em 5 estrelas

Ordered online with minimal fuss and…

Ordered online with minimal fuss and delivered without any problems. Good price going direct, only use stelrad radiators now

8 de março de 2026
logótipo da Stelrad Ltd

Resposta da Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey

Classificada 5 em 5 estrelas

Top all-round service

Excellent product. Great communication. Prompt delivery. Friendly delivery person.

25 de março de 2026
logótipo da Stelrad Ltd

Resposta da Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey

Classificada 5 em 5 estrelas

Easy to purchase the accessories I…

Easy to purchase the accessories I needed as the photos were high resolution and easy to match. Arrived quickly with great communication. Thanks

28 de março de 2026
logótipo da Stelrad Ltd

Resposta da Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey

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