Amazing experience dealing with The Stone & Tile company from start to finish. It was a small project tiling my front path and chose the black and white mosaic design with a border and corners. Wo... Ver mais
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Leia as opiniões dos outros
Much better choice, value and quality than the chain stores. Brilliant sample service. Easy to use website helps you to choose a selection of different tiles, including guidance on complimentary opt... Ver mais
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Superb service and very speedy. Ordered 2 samples for a project and really impressed with the quality of the products. Definitely ordering our chosen one to complete the final jigsaw piece to our exte... Ver mais
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After receiving many samples from various tile shops, The Stone & Tile Company came up trumps with the tile that I'll be ordering for our bathroom refit. Very quick delivery and well packaged. Also he... Ver mais
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Informações sobre a empresa
Escrito pela empresa
At Stone Tile Company, we take pride in providing Stylish Tiles For Less! Our tile collection features an array of fresh, contemporary styles - from sleek, chic floor tiles to one-of-a-kind feature wall options. Sourced directly from top-tier manufacturers, we ensure exceptional quality without the premium price tag. Whether you're tackling a full-scale renovation or simply refreshing a single room, we've got the perfect tiles to bring your vision to life. We also have a showroom open Monday to Friday 9:00am-5:00pm to browse our tiles and make purchases. For those who prefer to shop on the weekend, you're welcome to stop by on Saturdays 9:30-1:30pm for a leisurely browse, Please note though we do not offer collections on Saturdays.
Informações de contacto
Unit 4 Tungsten Park, Bardon Road, LE67 4BL, Coalville, Reino Unido
- 01530 811118
- help@stonetilecompany.co.uk
- www.stonetilecompany.co.uk
4,7
Excelente
2 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Resposta da The Stone & Tile Company
Thank you for your feedback! We're so glad your samples arrived quickly and hope they help you find the perfect choice for your project.
Sarah Lee
Senior Customer Service Advisor.
Great company to deal with
Great company to deal with. Posted my sample out straight away. Wasn’t quite what we were looking for but would definitely recommend
12 de fevereiro de 2026
Opinião espontânea
Resposta da The Stone & Tile Company
Thank you for your lovely feedback! We're so pleased to hear you found us easy to deal with and that your sample arrived quickly. While we're sorry it wasn’t quite the right fit this time, we truly appreciate the recommendation and would be delighted to help you find the perfect option in the future.
Sarah Lee
Senior Customer Service Advisor.
Great samples
Very responsive company, the samples arrived quickly and are of great quality. I will be ordering very soon!
11 de fevereiro de 2026
Opinião espontânea
Resposta da The Stone & Tile Company
Thank you so much for your kind words! 😊
We’re thrilled to hear that your samples arrived quickly and that you’re happy with the quality. That means the world to us! We work hard to make sure every order meets the highest standards, so it’s wonderful to know we’re hitting the mark.
We can’t wait to help with your upcoming order - please don’t hesitate to reach out if you need anything at all. Thanks again for your support!
Sarah Lee
Senior Customer Service Advisor
Great so far
Sample tiles came quickly and beautiful quality. Looking forward to seeing the final result!
14 de fevereiro de 2026
Opinião espontânea
Resposta da The Stone & Tile Company
Thank you so much for your lovely feedback! We’re delighted to hear the samples arrived quickly and that you’re happy with the quality. We’re excited for you to see the final result too -please let us know if we can help with anything along the way!
Sarah Lee
Senior Customer Service Advisor
Samples
Sample tiles came very quickly and are great quality. Appearance is just as depicted on website. Would definitely order again.
11 de fevereiro de 2026
Opinião espontânea
Resposta da The Stone & Tile Company
Thank you for your wonderful review! We’re so pleased to hear the tiles arrived quickly and matched what you saw on our website. We truly appreciate your support and look forward to assisting you again in the future.
Sarah Lee
Senior Customer Service Advisor.
free sample
free sample, free delivery, what's not to like, I will definitely be placing an order
11 de fevereiro de 2026
Opinião espontânea
Resposta da The Stone & Tile Company
Thank you for the great feedback! We’re so glad you’re happy with the free samples and delivery. We look forward to your order and are here if you need any assistance in the meantime.
Sarah Lee
Senior Customer Service Advisor.
Tiles are of great quality
Tiles are of great quality, fast delivery too.
5 de janeiro de 2026
Opinião espontânea
Resposta da The Stone & Tile Company
Thank you for your feedback! We’re delighted to hear you’re pleased with the quality of the tiles and the fast delivery. We appreciate your support.
Sarah Lee
Senior Customer Service Advisor.
Resposta da The Stone & Tile Company
Thank you for your kind review. We’re pleased to hear you had a positive experience with our customer service and truly appreciate your support.
Sarah Lee
Senior Customer Service Advisor.
Tiles arrived quickly
Tiles arrived quickly. Samples are of great quality. Would recommend
13 de fevereiro de 2026
Opinião espontânea
Resposta da The Stone & Tile Company
Thank you for your kind recommendation. We’re glad to hear the tiles arrived quickly and that you’re pleased with the quality of the samples. We truly appreciate your support.
Sarah Lee
Senior Customer Service Advisor.
Samples received without issue and very…
Samples received without issue and very well presented. delivered within a couple of days of ordering. Also visited the factory to follow up turning our sample into order. Really great experience staff were so helpful taking time to discuss our project and really understanding our requirements. Wonderful company to deal with.
Many thanks
9 de fevereiro de 2026
Opinião espontânea
Resposta da The Stone & Tile Company
Thank you so much for your kind words! 😊
We’re absolutely delighted to hear that you were pleased with the samples and that everything arrived quickly and well presented. It was a real pleasure welcoming you to the showroom and having the opportunity to talk through your project in person.
Our team always strives to take the time to truly understand our customers’ requirements, so it’s wonderful to know that this came across in your experience.
Thank you again for your support - we’re really looking forward to working with you on your order and future projects!
Sarah Lee
Senior Customer Service Advisor.
Highly organised
Highly organised - they made the ordering / collection process really easy - quite rare to find a supplier so responsive & friendly - our tiler agreed !
3 de fevereiro de 2026
Opinião espontânea
Resposta da The Stone & Tile Company
Thank you so much for your fantastic feedback! We’re delighted to hear the ordering and collection process was smooth and easy for you.
Being responsive and friendly is exactly what we aim for, so it’s great to know that came through - and we’re especially pleased your tiler felt the same way!
We really appreciate you taking the time to share your experience and look forward to helping again in the future.
Linda Booth
Customer Service Manager.
Great split face tiles at a competitive…
Great split face tiles at a competitive price, fair price for delivery and within 2days. Very happy, only one broken tile in transit
28 de janeiro de 2026
Opinião espontânea
Resposta da The Stone & Tile Company
Thank you so much for your kind review! We're really pleased to hear you’re happy with the split face tiles, the pricing, and the quick delivery.
It’s great to know everything arrived promptly and met your expectations. We truly appreciate you taking the time to share your experience and hope to help again with future projects!
Sarah Lee
Senior Customer Service Advisor.
Samples
Samples arrived quickly, well packaged and intact. All look and feel lovely and intend to go with one of them- highly recommend getting samples to help you decide!
23 de outubro de 2025
Opinião espontânea
Resposta da The Stone & Tile Company
Thanks so much for your kind words! We’re so glad the samples arrived safely and helped you choose - that’s exactly what they’re there for. We’re excited for you to move forward with your favorite, and we really appreciate you recommending us!
Sarah Lee
Senior Customer Service Advisor.
Poor Product
Product is sold with 'calcite veins' which visually look cracked, 'recommended' to hide these tiles and its acceptable, refused to replace! WHY would I pay for a product and hide!!
Tiles now fitted, 2mm stated for variance can be up to 6mm (ultrasonic thickness gauge and calliper used) so don't expect a flat floor, also most tiles are not square so your never working 'plumb' or have a square edge. These would only be acceptable outside on a patio unless your happy with the above.
Add 25% for breakages as the product is poor and more like slate as is crumbles and breaks.
Fast response in sending replacements for breakages is the only positive, customer support is weak once you have paid.....................steer clear
Its a shame my installed floor dose not look like the professional photo used in the advertisement.
12 de janeiro de 2026
Opinião espontânea
Resposta da The Stone & Tile Company
Thank you for your feedback. We’re sorry to hear that you were unhappy with the natural characteristics of the limestone tiles you purchased. We want to clarify that the advisor you spoke with did not instruct you to “hide” the tiles; rather, the recommendation was to place tiles with more prominent calcite veins in less noticeable areas.
As you’ve noted, the tiles are structurally sound and not cracked, so we would not normally be obliged to replace them, however we did replace the damaged tiles without delay. We do, however, appreciate your positive comments regarding our fast response for replacements in the case of breakages and will take your feedback on customer support on board.
Linda Booth
Customer Service Manager.
Really helpful
Stone&Tile are a refreshingly helpful company to deal with. My tiles were out for delivery on a date that I couldn’t make but they made a concerted effort to contact the delivery service and arranged a safe delivery in my absence. The tiles are for a project in the near future so have not been unpacked yet, but they look perfect for the job.
14 de janeiro de 2026
Opinião espontânea
Resposta da The Stone & Tile Company
Thank you so much for your kind words! We’re delighted to hear that our team could coordinate the delivery to suit your schedule and ensure your tiles arrived safely. We’re confident they’ll be perfect for your project and look forward to assisting you with any future needs.
Sarah Lee
Senior Customer Service Advisor.
Exceptional service
Exceptional service, Mark, literally bent over backwards to accommodate or needs… This is the third time we’ve used STONE and will gladly used them again and again…
J Harris. Stockport
13 de janeiro de 2026
Opinião espontânea
Resposta da The Stone & Tile Company
Thank you so much for your kind words! We’re thrilled to hear that Mark and the team were able to go above and beyond to meet your needs. It means a lot that you’ve chosen Stone three times, and we’re honored to have earned your trust. We look forward to serving you again and again!
Sarah Lee
Senior Customer Service Advisor
My sample tile arrived quickly
My sample tile arrived quickly. I have been looking a while and have decided to go with The Stone & Tile Company based on the look and quality of the tile.
13 de outubro de 2025
Opinião espontânea
Resposta da The Stone & Tile Company
Thank you so much for your wonderful feedback! We're delighted to hear that your sample arrived quickly and that the look and quality of our tile helped you make your decision. We truly appreciate you choosing us, and we’re excited to be part of your project. If you need any further help along the way, just let us know!
Sarah Lee
Senior Customer Service Advisor.
Speedy service
Great speedy service for good quality samples which made our decision easy - will be ordering wall and floor tiles for our bathroom!
12 de outubro de 2025
Opinião espontânea
Resposta da The Stone & Tile Company
Thank you so much for your wonderful review! We're thrilled to hear that you were happy with the service and that our samples helped make your decision easier.
We can’t wait to help you with your wall and floor tiles for the bathroom. If you need anything else along the way, we’re always here to help!
SarahLee
Senior Customer Service Advisor.
Very efficient
Ordered some samples which arrived very quickly and were of high quality, just about to place order.
24 de outubro de 2025
Opinião espontânea
Resposta da The Stone & Tile Company
Thank you so much for your kind words! 😊 We're delighted to hear your samples arrived quickly and that you’re happy with the quality. It’s wonderful to know you’re placing an order -we truly appreciate your trust and can’t wait to work with you again soon!
Sarah Lee
Senior Customer Service Advisor.
Sample order
Good quality tile and loved the finishing look, will
Be ordering with you. Company service fab replied straight via instagram
28 de outubro de 2025
Opinião espontânea
Resposta da The Stone & Tile Company
Thank you so much for your lovely review! We’re thrilled to hear you’re happy with the quality and finish of the tiles, and we really appreciate your kind words about our service.
It’s great to know our team could assist you quickly via Instagram -we’re always here to help. We look forward to assisting you with your order.
Sarah Lee
Senior Customer Service Advisor.
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