Amazing experience dealing with The Stone & Tile company from start to finish. It was a small project tiling my front path and chose the black and white mosaic design with a border and corners. Wo... Ver mais
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Leia as opiniões dos outros
Much better choice, value and quality than the chain stores. Brilliant sample service. Easy to use website helps you to choose a selection of different tiles, including guidance on complimentary opt... Ver mais
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Superb service and very speedy. Ordered 2 samples for a project and really impressed with the quality of the products. Definitely ordering our chosen one to complete the final jigsaw piece to our exte... Ver mais
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After receiving many samples from various tile shops, The Stone & Tile Company came up trumps with the tile that I'll be ordering for our bathroom refit. Very quick delivery and well packaged. Also he... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At Stone Tile Company, we take pride in providing Stylish Tiles For Less! Our tile collection features an array of fresh, contemporary styles - from sleek, chic floor tiles to one-of-a-kind feature wall options. Sourced directly from top-tier manufacturers, we ensure exceptional quality without the premium price tag. Whether you're tackling a full-scale renovation or simply refreshing a single room, we've got the perfect tiles to bring your vision to life. We also have a showroom open Monday to Friday 9:00am-5:00pm to browse our tiles and make purchases. For those who prefer to shop on the weekend, you're welcome to stop by on Saturdays 9:30-1:30pm for a leisurely browse, Please note though we do not offer collections on Saturdays.
Informações de contacto
Unit 4 Tungsten Park, Bardon Road, LE67 4BL, Coalville, Reino Unido
- 01530 811118
- help@stonetilecompany.co.uk
- www.stonetilecompany.co.uk
4,7
Excelente
2 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service from start to finish
Ordered a few samples first, which arrived really quickly & a totally free service. From there ordered 3 different lots of tiles for a variety of places. They also arrived really quickly & again because of the order value, delivery was free. The tiles are exactly as described & as per the samples. I needed a little bit of assistance through the order process as needed to add more tiles. This was done quickly, efficiently & I was kept informed throughout. The delivery company also kept me informed about delivery slot, which was also accurate & very helpful. Well done to all.
24 de outubro de 2025
Opinião espontânea
Resposta da The Stone & Tile Company
Thank you so much for your wonderful feedback! We’re delighted to hear that your samples and tiles arrived quickly and that everything matched your expectations. It’s great to know our team could assist you smoothly through the order process and that delivery went just as planned. We really appreciate you taking the time to share your experience -enjoy your new tiles, and we hope to help you again in the future!
Sarah Lee
Senior Customer Service Advisor.
Samples were easy to order and quick to…
Samples were easy to order and quick to arrive. Adequate sizes to gauge the best look for the area too. Subsequently ordered from this company.
26 de outubro de 2025
Opinião espontânea
Resposta da The Stone & Tile Company
That’s wonderful to hear! 😊 I’m so glad the samples arrived quickly and were helpful in choosing the right look. Thanks for coming back to order with us - we really appreciate your support!
Sarah Lee
Senior Customer Service Advisor.
Received my sample.
25 de outubro de 2025
Opinião espontânea
Resposta da The Stone & Tile Company
Thanks so much for letting us know! 😊 We’re glad your sample arrived safely- hope it helps you find the perfect fit for your space!
Sarah Lee
Senior Customer Service Advisor.
Sample order
I placed an order for two samples and they came very quick made up with them
25 de outubro de 2025
Opinião espontânea
Resposta da The Stone & Tile Company
That’s great to hear! 😊 We’re so glad your samples arrived quickly and that you’re happy with them. Thanks for sharing your experience!
Sarah Lee
Senior Customer Service Advisor.
Perfect tiles
Really pleased to get samples delivered so quickly- even more importantly the samples we received were exactly what we hoped for!
Will be putting our order in straight away
25 de outubro de 2025
Opinião espontânea
Resposta da The Stone & Tile Company
That’s fantastic to hear! 😊 We’re so happy the samples arrived quickly and matched your expectations. Thanks so much for your kind words.
Sarah Lee
Senior Customer Service Advisor.
Quick tile samples
Ordered a tile sample, it arrived quickly enabling us to make an informed choice when choosing tiles for our bathroom. Thanks!
10 de outubro de 2025
Opinião espontânea
Resposta da The Stone & Tile Company
Thank you so much for your lovely feedback! 😊 We're delighted to hear your sample arrived quickly and helped you choose the perfect tiles for your bathroom. We really appreciate you taking the time to share your experience!
Sarah Lee
Senior Customer Service Advisor.
Great customer service
Really helpful to talk to and samples arrived quickly. The samples were lovely and have helped me make a choice about my kitchen floor tiles.
18 de outubro de 2025
Opinião espontânea
Resposta da The Stone & Tile Company
That’s wonderful to hear! 😊 We’re so glad you found our team helpful and that the samples arrived quickly. It’s great to know they helped you choose the perfect tiles for your kitchen floor!
Sarah Lee
Senior Customer Service Advisor.
Keeping me informed at every stage
22 de outubro de 2025
Opinião espontânea
Resposta da The Stone & Tile Company
We’re so glad to hear that! 😊 Keeping you informed every step of the way is really important to us, and we’re thrilled it made your experience a positive one.
Sarah Lee
Senior Customer Service Advisor.
Ordered free sample of mosaic
Ordered free sample of mosaic , and the sample arrived by courier free of charge. Brilliant.
24 de outubro de 2025
Opinião espontânea
Resposta da The Stone & Tile Company
That’s fantastic to hear! 😊 We’re so glad your mosaic sample arrived quickly and free of charge -happy to know you had a brilliant experience!
Sarah Lee
Senior Customer Service Advisor.
I ordered some sample tiles
I ordered some sample tiles. The tiles came quickly and they are beautiful. Now I just need to decode which ones I like best as I love them all.
17 de outubro de 2025
Opinião espontânea
Resposta da The Stone & Tile Company
Thank you so much for your kind words! We're thrilled to hear your sample tiles arrived quickly and that you love them all — that’s always the best kind of dilemma! If you’d like any guidance or extra details to help choose, we’re always happy to help.
Sarah Lee
Senior Customer Service Advisor
Samples Review
2 samples ordered for free and arrived next day. Very easy website to use and great photos.
22 de outubro de 2025
Opinião espontânea
Resposta da The Stone & Tile Company
Thank you so much for your lovely review! 💛 We’re delighted to hear your samples arrived quickly and that you found our website easy to use. We really appreciate your kind words about our photos too -it’s great to know they helped you choose with confidence!
Sarah Lee
Senior Customer Service Advisor.
Love so many of these tiles
Love so many of these tiles - it was difficult to choose!
23 de outubro de 2025
Opinião espontânea
Resposta da The Stone & Tile Company
Thank you for your review, we appreciate you taking the time to do this.
We hope we didn't make the choice too difficult and if you require any assisance , please don't hesitate to contact us.😊
Sarah Lee
Senior Customer Service Advisor.
I ordered sample tiles and the delivery…
I ordered sample tiles and the delivery was very quick and fillownup emails to check everything was okay
16 de outubro de 2025
Opinião espontânea
Resposta da The Stone & Tile Company
Thank you so much for your kind words! We’re delighted to hear your sample tiles arrived quickly and that you were happy with the follow-up. We always aim to make the process as smooth and friendly as possible. If you need any help choosing your final tiles or have any questions, we’re always here to help!
Sarah Lee
Senior Customer Service Advisor
Beautiful quality tiles
Beautiful quality tiles. Exactly as described and excellent customer service
17 de outubro de 2025
Opinião espontânea
Resposta da The Stone & Tile Company
Thank you so much for your kind words! 😊 We’re thrilled to hear that you’re happy with the tiles and our service. It means a lot to us to know that everything met your expectations. We look forward to helping you with any future projects!
Sarah Lee
Senior Customer Service Advisor
Lovely staff and very helpful!
Lovely staff and very helpful!
21 de outubro de 2025
Opinião espontânea
Resposta da The Stone & Tile Company
Thank you so much for your kind words! We’re delighted to hear you found our staff lovely and helpful - it truly means a lot to us.
Sarah Lee
Senior Customer Service Advisor.
Very efficient
Very efficient - the sample arrived promptly...and we were very pleased with it.
14 de outubro de 2025
Opinião espontânea
Resposta da The Stone & Tile Company
Thank you for your kind feedback! We’re glad the sample arrived promptly and that you were pleased with it.
Sarah Lee
Senior Customer Service Advisor.
Sample arrived on time and we like the…
Sample arrived on time and we like the quality we will place an order
15 de outubro de 2025
Opinião espontânea
Resposta da The Stone & Tile Company
Thanks so much for your feedback! We’re delighted to hear you’re happy with the quality and thank you for placing your order with us.
Sarah Lee
Senior Customer Service Advisor.
Samples came quick and look great.
20 de outubro de 2025
Opinião espontânea
Resposta da The Stone & Tile Company
Thanks so much for your feedback! We’re glad to hear your samples arrived quickly and that you’re happy with how they look.
Sarah Lee
Seniro Customer Service Advisor.
I ordered 8 samples which have arrived…
I ordered 8 samples which have arrived well packed. This has allowed me to visualise my end goal for my bathroom project.
20 de outubro de 2025
Opinião espontânea
Resposta da The Stone & Tile Company
Thank you so much for your kind feedback! We’re delighted to hear your samples arrived safely and helped you visualise your bathroom project. It’s great to know you’re one step closer to bringing your vision to life - we can’t wait to see how it turns out!
Sarah Lee
Senior Customer Service Advisor.
Samples arrived quickly and safely
Samples arrived quickly and safely, packaged in just cardboard (I like this!). Tiles look good quality and I like the colour. Happy.
20 de outubro de 2025
Opinião espontânea
Resposta da The Stone & Tile Company
Thanks so much for your kind words! We’re really glad to hear your samples arrived safely and that you’re happy with the tiles and colour. We appreciate your feedback about the packaging too — we try to keep things simple and eco-friendly. 😊
Sarah Lee
Senior Customer Service Advisor.
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