Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

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Classificada 1 em 5 estrelas

Dishonest company that promotes listings takes a commission then claims the item they promote violates their terms. No such term is stated. "At our discretion" isn't a term anyone can adhere to. Threa... Ver mais

Classificada 1 em 5 estrelas

I hope their entire business crashes and burns I had a truly awful experience and paying through PayPal Credit card to dispute the payment is useless I ordered a beautiful coat but 3 months late... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Jessicarsgoods20019 Store tried to rob me FRAUD unfortunate Storenvy Jessicarsgoods20019 tried to rob me $3000 plus hidden fees with a fake Samsung QLED 8K TV ad and never responded emails and nobo... Ver mais

Informações sobre a empresa

  1. Plataforma de comércio online
  2. também em
  3. Internet Shop

Escrito pela empresa

Storenvy is home to emerging brands and inspired goods. It's a place where you can launch a custom store in minutes, and a place where you'll discover amazing, one-of-a-kind things you can't find anywhere else.


Informações de contacto

1,3

Muito mau

TrustScore: 1.5 em 5

198 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 60% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Todas as opiniões

(198)

5 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Normally 0 stars because of the model…

Normally 0 stars because of the model which they are trying for sellers. I was forced to proceed orders within 24 hours. I was not able to proceed one order and they froze my complete account due to a mistake of the customer site. Now the shop was deleted and I lost all my money. Never again with this platform.

24 de novembro de 2024
Opinião espontânea
logótipo da Storenvy

Resposta da Storenvy

The website you were interacting with is NOT a Storenvy website and is not affiliated with us in any way. The "rules" you are referencing are not rules on Storenvy. If you have provided them with any payment information I highly recommend that you contact your payment provider immediately for assistance. If you have provided them with any username/password information then I highly recommend you change it immediately. Please send the website address that you were interacting with to support@storenvy.com so that we can report the spoof website and have it deactivated.

Classificada 1 em 5 estrelas

This is the worst store FAKE

This is the worst store. Also there is a fake Storenvy Plaform B2B who invites you to have your own store. FAKE!!!!

23 de novembro de 2024
Opinião espontânea
logótipo da Storenvy

Resposta da Storenvy

You are leaving a review for storenvy.com. It sounds like you were scammed by a website that is not affiliated with us (Storenvy) in any way. Please send the details of the trouble you are having to support@storenvy.com so that we can either report the scam store to have it deactivated, or assist you with your issues if you need help with Storenvy.

Classificada 1 em 5 estrelas

Never again.

Wish I had seen these reviews before I ordered it from them. Going on two weeks and still nothing. I would give them zero Stars if I could.

18 de novembro de 2024
Opinião espontânea
logótipo da Storenvy

Resposta da Storenvy

Sorry for the trouble! If you have tried reaching out to the store owner and have been unable to get the issue resolved, please send the details to support@storenvy.com so that we can help.

Classificada 1 em 5 estrelas

Do not trust this site

I hope their entire business crashes and burns
I had a truly awful experience and paying through PayPal Credit card to dispute the payment is useless
I ordered a beautiful coat but 3 months later received a horrible ugly cheap bracelet and to get my money back PayPal requires I pay postage to return the item back

I'm so angry by all of this I absolutely hate being ripped off and I'm angry this has happened too many times

4 de julho de 2024
Opinião espontânea
logótipo da Storenvy

Resposta da Storenvy

That sounds like a tough buyer experience.

Every store on Storenvy is run by an independent seller who takes care of their own products, shipping, returns, and refunds.

Since each store has its own return policy and order history, you can shop with confidence knowing exactly what to expect.

And if you ever need a hand with contacting a store or resolving a sales issue, Storenvy support is here to help!

Classificada 1 em 5 estrelas

Really wanted to love Store Envy as a…

Really wanted to love Store Envy as a seller. Took me the best part of a day to list a few of my items (clothing). I am very familiar with selling on platforms like this and all of them are very simplistic, easy to use and fast to list. Was very surprised how slow it was to do any of these things on Store Envy. Even loading photos took ages. Not for me.

4 de agosto de 2024
Opinião espontânea
logótipo da Storenvy

Resposta da Storenvy

Hey Bonny,

Sorry you had trouble posting. If you decide to try again, please reach out to support so we can help troubleshoot any issues.

Classificada 1 em 5 estrelas

The site is a sham

I ordered gardening clippers one month ago. Received confirmation. However, no follow up or status. Requested update from seller. Nothing. Asked for refund - nothing. Tried to find customer service assistance but it does not seem to exist - no response from the one possibility. The site seems to be a loose affiliation of independent operators so you are totally at risk of having a bad experience with one seller, with no one at a corporate level overseeing quality or responsiveness. I unfortunately must recommend extreme caution.

24 de junho de 2024
Opinião espontânea
logótipo da Storenvy

Resposta da Storenvy

Every store on Storenvy is run by an independent seller who takes care of their own products, shipping, returns, and refunds.

Since each store has its own return policy and order history, you can shop with confidence knowing exactly what to expect.

And if you ever need a hand with contacting a store or resolving a sales issue, Storenvy support is here to help!

Classificada 1 em 5 estrelas

Pinterest is indirectly assisting.

But this bogus seller continuously advertising via Pinerest with loads of beautiful photographed images providing link to accept new orders.

1 de maio de 2024
Opinião espontânea
logótipo da Storenvy

Resposta da Storenvy

Hey Shun - Please contact our support team with any in stock issues from our Pinterest listings. We'll work with our tech team to diagnose and fix. Sorry for the trouble.

Classificada 1 em 5 estrelas

Don't order from this company

Don't order from this company, they are incompetent and not reliable

27 de julho de 2023
Opinião espontânea
logótipo da Storenvy

Resposta da Storenvy

Sorry for the trouble! If you need assistance with an order and were unable to get the problem resolved after reaching out to store owner, please send the details to support@storenvy.com so that we can help.

Classificada 1 em 5 estrelas

Collected personal information, then "shut the store down."

Data-mining scam? I registered for a store, submitted all my personal information, gave them access to my PayPal, then the next time I log in I see a message that my account was "disabled." No email, no notification, no explanation. Sus.

19 de julho de 2023
Opinião espontânea
logótipo da Storenvy

Resposta da Storenvy

Hey Stephanie - Support should reach out with any stores closed. If you're still having trouble, please reach out via our support page so we can provide additional details on your store's approval.

Classificada 1 em 5 estrelas

Lack of Accountability

Store Envy has a huge problem with inactivity. It's a platform that individuals can set up a shop on, but I've ordered multiple items from four individual sellers and nobody has sent me anything. I feel like I'm just going around and around in circles emailing these shops and then ultimately having to resort to filing chargebacks with Paypal. I have no idea how Store Envy can stay in business like this. They don't have any means of allowing you to cancel your order while it is being processed and they have a lousy, non-public rating system.

What the platform needs is accountability. If multiple people are filing chargebacks and complaining because they aren't getting their items, the website needs to shut the store down. However, they've removed themselves completely from that level of responsibility and it's easily visible on their website. This is definitely not a trustworthy platform that anyone should consider buying from.

21 de maio de 2023
Opinião espontânea
logótipo da Storenvy

Resposta da Storenvy

Sorry for the trouble! Please note that if one shopper contacts us about a store that did not deliver what was ordered, and after reaching out to the store owner the issue is still not resolved, the store is deactivated. If you have trouble with an order that you purchased on Storenvy and have not been able to get the issue resolved after reaching out to the store owner, please reach out to Storenvy support at support@storenvy.com with the details. We will then reach out to the store owner to get the issue resolved (or hold the store owner accountable if it is not).

Classificada 3 em 5 estrelas

Change of review

I submitted a review last week re a product I had ordered over a month ago and never received. It did arrive today and I have concluded the delay was caused by strikes and the freeze on everything during the past week so I rescind the original review.

20 de setembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

This Company is a scam I ordered a…

This Company is a scam I ordered a blouse about a year ego and I never received
Don’t lose your time with this ridiculous business

18 de agosto de 2022
Opinião espontânea
logótipo da Storenvy

Resposta da Storenvy

Hey Elsa -

Every store on Storenvy is independently run, meaning each seller manages their own products, shipping, returns, and refunds.

Since each store has its own return policy and order history, you can shop with confidence, knowing exactly what to expect.

And if you ever need a hand with reaching a store or resolving a sales issue, Storenvy support is always here to help!

Classificada 1 em 5 estrelas

Ordered a dress for my daughters prom

Ordered a dress for my daughters prom. Quickly realized a a problem with the site and then cancelled the order. On their page it says any order cancelled in the first 72 hours would be refunded. Have not seen a refund and every day I contact them they say they will send the refund when their finance manger gets to work. He obviously never goes to work cause I still dont have a refund. Also, on the website it says they are based in Riverside, CA but when payment went through on Paypal it was clearly to China. Do not waste your time with sugerdress.storenvy.com. COMPLETE SCAN AND UTTER DISSAPOINTMENT.

21 de fevereiro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

First of all I AM NOT CHRIS SLEDGE

First of all I AM NOT CHRIS SLEDGE
I placed an order for boots ($50 shipping, which was ridiculous but my son wanted these.) The ONLY
reason I placed this order with a third party is because they said they re out of California NOT CHINA. My son passed away December 24th. After The holidays i immediately contacted both companies to process a refund. Stonenvy immediately told me I would have to go through kmA.specials1....I have been trying ever since. PayPal actually refunded me the money and then kmA.specials LIED TO THEM and said they were waiting on the return which they sent a prepaid postage. So the charge was applied again. THEY WON'T EVEN GIVE ME AN ADDRESS!!!!!!!!!!!!!!!!!! I have escalated this with PayPal credit and they are appalled that nothing has been done. As far as I am concerned Storenvy is just as responsible for representing such a despicable company.

20 de janeiro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Missing my order for over two months…

MY ORDER ID ##3348ET

MY ORDER ID ##3348ET contact infonine1nine²⁴¹######

five six6twoMy boyfriend purchased earrings from sweetcreatures for my birthday. Weeks went by without any shipping confirmation, so he reached out to them and never got a response. I later went to reach out on their actual website, still nothing. A few weeks later, I also reached company has customer service.was good

14 de dezembro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Like so many others on here

Like so many others on here, I purchased items from a store on storenvy, the store was Belladonna Home Decor. I never received merchandise, The store would not respond to my emails, so contacted Storenvy and eventually store responded, said theyd check into it , finally sent me a tracking # and said they included a free gift for my inconvenience. Finally day of Arrival came, did not receive my merchandse, but did receive stupid poster they included "for my inconvenience", reported back to both Belladonna and Storenvy, that i did not receive products ordered, only after Storenvy contacted Belladonna, did they respond to me, said they would issue refund, allow for 5-7 biz. days, so waited, 8 days, no refund, contacted again, and again had to contact Storenvy to get them to reply, they then said would issue immediate refund and would receive in 2 Biz. days, 3 days go by, no refund, contacted again, and again had to contact Storenvy to get them to reply. They then said, they were allowing shipping company until the 8th of Dec. to track pkg. and would refund if they can't track pkg. Today, the 9th, no contact from company about my refund, so wrote them and no response, of course! The order was placed back in Sept. and it is now Dec. and they have given me the run around all this time. As others have said, Storenvy does nothing to vet the merchants on their platform, does nothing to mitigate clearly unethical practices and I'm sure they are going to write under this review to please send info to them so they can mitigate, they have all the info and they don't do anything to stop these fraudulent merchants. Run! don't walk away from this unethical biz. As a side note: I paid with credit card and reported to credit card co. and they assured me I will get my refund so good practice to use credit card for on line transactions. Also, you can report to consumer protection agency, you can fight back! hope this saves others from these thieves.

9 de dezembro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Buyers beware

I placed an order last year through Storenvy with supposed retailer “Ocean Retail dba: Kitchen Market” who never sent my item and claimed they refunded my money back to my credit card on 1/11/21 - today is 11/22/21 and I have yet to receive my refund and Ocean Retail will not respond to my emails. FRAUD, FRAUD, FRAUD, DO Not buy anything from Ocean Retail or Storenvy.

23 de novembro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Missing my order for over two months…

Missing my order for over two months now and they wont reply to emails.

18 de outubro de 2021
Opinião espontânea
logótipo da Storenvy

Resposta da Storenvy

Sorry for the trouble! Please send the details to support@storenvy.com so that we can reach out to the store owner on your behalf.

Classificada 1 em 5 estrelas

THE WORST

THE WORST. STAY AWAY. SCAMMERS.
They seemed to be selling a product from a company I liked years ago. Ordered. A month later, when nothing had arrived, I discovered that that company had GONE OUT OF BUSINESS YEARS AGO. Storenvy happy to take my money, not as happy to determine if the sellers they were repping actually existed. Their unhelpful suggestion? Reach out to the (defunct) company. I explained a dozen times at least that I could no more reach out to this company than I could reach out to Abraham Lincoln - neither of them is a thing anymore. So I'm basically out $50 because they don't do a minimum diligence. Who got my $50? Well, the defunct company didn't. And Storenvy wasn't interested in giving me a refund, so I guess THEY got the money. It's only $50 so big deal. BUT. To you out there reading this? STAY FAR FAR AWAY.

8 de outubro de 2021
Opinião espontânea

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