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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

We have yet to receive our order - made it on Monday so wouldn’t expect to. This rating email is premature and makes us think you guys run purely on automated systems when we were promised personable... Ver mais

Classificada 5 em 5 estrelas

The thing that makes Stores stand out is the genuine, personal, attentive nature of everyone I've dealt with. It may be that I've called up/emailed to ask them about something mundane like shipping... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Stores south west have been brilliant since we became customers of theirs back in Oct 2023. with communication being a really strong point on every order, this is massive improvement from my old... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Stores are the best!!!! Everyone I’ve met and spoken to from the South East division as been so lovely and helpful. They’ve really helped our small independent cafe with their super affordable prices... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Grossista de FMCG

Escrito pela empresa

Specialist wholesaler supplying independent businesses around the UK with a great selection of products from brands such as Oatly, Jarr, Karma Drinks, Tonys Chocolonley & Minor Figures.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

35 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

We have yet to receive our order

We have yet to receive our order - made it on Monday so wouldn’t expect to. This rating email is premature and makes us think you guys run purely on automated systems when we were promised personable customer experience. Look forward to receiving the order soon.

2 de março de 2026
Classificada 5 em 5 estrelas

MUST have for Indy shops

Really easy to work with and also very accommodating, orders are easy to complete and the team are more than happy to answer the phone if you are stuck or need a quick answer!
An account with SS is a MUST for an Indy cafe!

7 de maio de 2025
Classificada 1 em 5 estrelas

Poor company customer experience

We had a very poor experience ahead of bank holiday weekend. We didn't get our delivery on time, even though we ordered before the deadline for delivery. We were told they were too busy and decided not to pack and ship our order! Bank holiday weekend! Left us short. Unacceptable.

2 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Hire ryan and John !!

I have seen Ryan and John nearly everyday for the past year and every single day they come in with a smile on their face. They are so lovely, funny and are really knowledgeable and helpful with any issues we have. Couldn’t recommend them more !

28 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A departure!

Wanted to leave a review after hearing the sad news of Michaels departure from Stores.
He has been a go to for me for a long time, helping with a lot of issues as Stores was growing in to a bigger entity in the north.
He will be missed!

24 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Genuine, attentive customer service

The thing that makes Stores stand out is the genuine, personal, attentive nature of everyone I've dealt with. It may be that I've called up/emailed to ask them about something mundane like shipping or a question about a product, and we end up chatting like catching up with an old friend. This is proper customer service, not just following a script.
Otherwise, great range of products from cold drinks, snacks, coffee and cleaning supplies.
Shout out to Michael who's been a massive help since day one!

20 de fevereiro de 2025
Opinião espontânea
logótipo da STORES SUPPLY

Resposta da STORES SUPPLY

Hi Steven,
Will be sure to pass on your feedback to the team, it means a lot and Thanks so much for the kind review!

Classificada 5 em 5 estrelas

Ethical soft drinks!

I was looking for an ethical soft drink supplier and was recommended stores supply, spoke to a lovely guy who helped set an account up and was extremely helpful and kind.

Placed my order and received delivery the next day.

Great service and great products! Would highly recommend.

10 de junho de 2024
logótipo da STORES SUPPLY

Resposta da STORES SUPPLY

Hiya Sarah - Thanks so much for your review, it means a lot!
I've passed your feedback onto our team and look forward to working together!

Classificada 5 em 5 estrelas

Michael and his team have bent over…

Michael and his team have bent over backwards to help us since we opened our coffee shop last October. Brilliant produce, quickly delivered and brilliantly responsive customer service! USE STORES!

28 de março de 2024
Opinião espontânea
logótipo da STORES SUPPLY

Resposta da STORES SUPPLY

Thanks so much for your kind words Theo! We'll pass on to team :)

Classificada 5 em 5 estrelas

Fantastic Stockist for Independent Businesses

Stores Supply have been absolutely incredible from the word go. It is incredibly refreshing to work with a stockist that clearly put's so much time and effort into curating a selection that aligns and upholds values that are important to small independent business like ours here at Livett's Coffee Shop in Leeds. The quality of products is excellent, delivery is fast and reliable, communication is fast and transparent, and pricing is very competitive and fair. Michael and the NW team have continued to go above and beyond from helping us initially get set up, providing POS support, and regularly checking in to see how it's all going. Even better that everyone we have been in contact with seems to have industry relevant experience so you can trust you're in good hands. Can't recommend enough!

P.S Their own-brand cold-pressed juices are seriously good stuff!

25 de março de 2024
Opinião espontânea
logótipo da STORES SUPPLY

Resposta da STORES SUPPLY

Hiya Edd, Your review has spread smiles around the office today; thanks so much for your kind words - will be passing on to the Northern team for sure!

Classificada 5 em 5 estrelas

Amazing!

Their costumer service is amazing, and also their products!

22 de fevereiro de 2024
logótipo da STORES SUPPLY

Resposta da STORES SUPPLY

Thanks so much for your review Mariano - it means alot!

Classificada 5 em 5 estrelas

Top shelf stuff from StoresSupply

It’s rare that you find a company with the same values as your own. Valuing quality of product, customer service that goes beyond just fulfilling an order and a company that genuinely wants to make coffee shop offerings better.
Now ultimately we’re all working to make money, it’s business not charity, however stores make the journey enjoyable and the business relationship seem more like a business friendship.
I can’t recommend the team highly enough. Their product selection is exceptional, curated and high quality, and it’s matched by fair pricing, reliable delivery and great customer relations.
10/10 would recommend

24 de janeiro de 2024
Opinião espontânea
logótipo da STORES SUPPLY

Resposta da STORES SUPPLY

Hiya Christopher, thanks so much for your feedback - this made us so chuffed! We've passed on your comments to Michael too :)

Classificada 5 em 5 estrelas

Stores south west have been brilliant…

Stores south west have been brilliant since we became customers of theirs back in Oct 2023.
with communication being a really strong point on every order, this is massive improvement from my old supplier.

i can't say there haven't been one or two issues since starting but they have always been fast to act and put it right.

on that note, Ellie our account manager has been nothing short of totally fabulous, bubbly, friendly and always quick to reply and put things right

8 de dezembro de 2023
Opinião espontânea
logótipo da STORES SUPPLY

Resposta da STORES SUPPLY

Thanks so much for your review Stephen, will be sure to pass on to Ellie & the South West team :)

Classificada 5 em 5 estrelas

Stores Supply has been a truly…

Stores Supply has been a truly fantastic supplier for us at Common Ground Oxford. Ellie and the SW team have been extremely supportive and helpful with everything we need. Can't recommend highly enough!

18 de dezembro de 2023
Opinião espontânea
logótipo da STORES SUPPLY

Resposta da STORES SUPPLY

Thanks Guys for the lovley feedback - will make sure its passed onto the SW Team <3

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