I would avoid Audi Amersham at all costs. There customer service is non existent, all they concentrate on is squeezing as much money out of you as possible. We picked our car up and it had a dif... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Having had a poor experience in a local Audi dealership near Windsor (won't name which one!), I now take my Audi to Amersham. Their service has always been great, really attentive staff, always quick... Ver mais
A empresa respondeu
Superb customer service across all areas over 10+ years, I’ve bought second hand and new Audis from Audi Amersham and have been using their service plan exclusively- appreciate the proactive calls to... Ver mais
A empresa respondeu
Came here after being ignored at West London Audi, what a difference. Loui our sales advisor was amazing from start to finish. I'm loving my brand new car.
A empresa respondeu
Informações sobre a empresa
- Concessionário auto
- Oficina de inspecção
- Fabricante de carros
- Mecânica automóvel
- Serviço de troca de óleo
- Concessionário de carros usados
Escrito pela empresa
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Escrito pela empresa
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Informações de contacto
White Lion Road 4-8, HP7 9JD, Amersham, England, Reino Unido
- 01494 304 692
3,4
Aceitável
114 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Resposta da Stratstone - Audi Amersham
Hi Brian,
We appreciate your kind words and are glad to hear you had a positive experience.
Customer Services
Toilets were being painted in the…
Toilets were being painted in the morning and no alternative provided. Dropped car off at 9:45am and despite me waiting it was not ready until 6pm. Even after all this the car was not clean but I was offered a free valet if I would drive back again.
8 de outubro de 2024
Resposta da Stratstone - Audi Amersham
Hi Mark,
We understand your frustration with the inconvenience you experienced during your recent visit.
We strive to provide a seamless and comfortable experience for all our customers, and we are disappointed to hear that your expectations were not met.
We appreciate you bringing this to our attention and will use your feedback to improve our processes and ensure that such situations are avoided in the future.
Customer Services
Listening a long lost sales skill...They listened to the challenge I have…
They listened to the challenge I have with my particular Audi and they where very honest and very helpful with their advice. I genuinely felt its was more about helping the customer than generating additional revenue!
3 de outubro de 2024
Resposta da Stratstone - Audi Amersham
Hi Barry,
We appreciate your kind words and are glad to hear that you felt heard and understood.
We strive to provide honest and helpful advice, and your feedback reinforces our commitment to putting our customers first.
Customer Services
Very poor customer service
30 de setembro de 2024
Resposta da Stratstone - Audi Amersham
Hi Andy,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact us on service.followup@stratstone.com
Thank you,
Customer Services
Excellent helpful service
10 de outubro de 2024
Resposta da Stratstone - Audi Amersham
Hi Prabodh,
Thank you for your five stars! We value your feedback.
Customer Services
Car check
Our Audio was re-called to have the passenger air-bag replaced. The company dealt with it efficiently.
26 de setembro de 2024
Resposta da Stratstone - Audi Amersham
Hi Gillian,
We appreciate you taking the time to share your experience.
We're glad to hear that the recall process was handled efficiently.
Customer Services
Friendly and helpful
Friendly and helpful. Also nice to have the car washed and hoovered. Nice touch.
7 de outubro de 2024
Resposta da Stratstone - Audi Amersham
Hi,
We appreciate your kind words and are glad you found our service friendly and helpful.
We strive to provide a positive experience for all our customers.
Customer Services
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