I’m so impressed with Stratstone Audi Halesowen. I received outstanding service when I purchased my car last October. On my return to the dealership to have my car MOT’d the customer service was... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I took my car for it's annual service at the Audi Halesowen branch. I had a good experience overall. This was significantly different to previous interactions I had with the team. My point of contact... Ver mais
A empresa respondeu
A real customer centric approach from the team. I had an issue that originated at another branch asthey had closed down and couldn’t resolve. Audi Halesowen just took it in there stride to get it sort... Ver mais
A empresa respondeu
I WOULD LIKE TO THANK STUART THE PARTS MANAGER AND DAVID HOPSON FOR THERE HELP TO SOLVE A SPACE SAVE ISSUIE ON OUR A3 SALOON. GUYS THANK YOU VERY MUCH FOR YOUR HELP AND ALSO THE LADY ON RECEPTION FO... Ver mais
A empresa respondeu
Informações sobre a empresa
- Concessionário auto
- Oficina de inspecção
- Fabricante de carros
- Mecânica automóvel
- Serviço de troca de óleo
- Concessionário de carros usados
Escrito pela empresa
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Escrito pela empresa
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Informações de contacto
Manor Lane, Halesowen,, B62 8RD, West Midlands, Reino Unido
- 01214 688 767
4,1
Bom
109 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Stratstone - Audi Halesowen
Hi,
Thank you for your kind words.
We're delighted to hear you had a positive experience.
Customer Services
I have been their customer for nearly…
I have been their customer for nearly three years and the employees are kind. Thank you for everything.
19 de fevereiro de 2025
Resposta da Stratstone - Audi Halesowen
Hi Shahram,
We appreciate your kind words and loyalty.
We're glad you've had positive experiences with our employees.
Customer Services
Staff very helpful every time I have…
Staff very helpful every time I have visited
14 de fevereiro de 2025
Resposta da Stratstone - Audi Halesowen
Hi Ian,
We are delighted to hear that you have had positive experiences with our staff.
Customer Services
These guys are brilliant
These guys are brilliant. All the staff are helpful and Chloe was great. Very impressed again 🙏
2 de fevereiro de 2025
Resposta da Stratstone - Audi Halesowen
Hi Joanne,
Thank you for your kind words about Chloe.
We are delighted to hear you had a positive experience and appreciate your feedback.
Customer Services
Resposta da Stratstone - Audi Halesowen
Hi Richard,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Resposta da Stratstone - Audi Halesowen
Hi Mr Nairn,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact me us service.followup@stratstone.com.
Thank you,
Customer Services
The ease of getting my car booked in…
The ease of getting my car booked in and sorted. Special thanks to Chloe Hassett 👍
14 de janeiro de 2025
Resposta da Stratstone - Audi Halesowen
Hi Kevan,
We are so glad to hear that you had a positive experience.
We appreciate your kind words about Chloe.
Customer Services
A superb Audi experience
I'm delighted with my Audi and with the service I receive every time at Audi Halesowen.
In particular I want to praise Hannah at reception for her wonderful and warm welcome, support and incredible positivity and personal touch. She's an absolute asset to Audi Halesowen and make every visit a pleasant experience.
Also a big shout out to Chris who assisted me with the purchase of my dream car who always makes sure to come say hello to me every time I visit the shop.
What a wonderful team!
17 de janeiro de 2025
Resposta da Stratstone - Audi Halesowen
Hi Barbara,
Thank you for your kind words and for taking the time to share your positive experience.
We are delighted to hear that you are happy with your Audi and with the service you receive at our dealership.
We are thrilled that you found Hannah and Chris to be so helpful and that they made your experience so enjoyable.
We appreciate your feedback and are glad you are happy with our team.
Customer Services
Resposta da Stratstone - Audi Halesowen
Hi,
Thank you for your positive review.
Have a great day!
Customer Services
Resposta da Stratstone - Audi Halesowen
Hi Andrel,
Thank you for your kind words and positive review.
We're thrilled to hear you had a great experience.
Customer Services
Resposta da Stratstone - Audi Halesowen
Hi Mark,
We appreciate your kind words and are thrilled to hear you had a positive experience.
We strive to provide excellent customer service and are glad we met your expectations.
Customer Services
Excellent Service
Service always very friendly and helpful. The team are very welcoming and keep you updated on progress plus the car always comes back to me looking brand new. Great work team!
29 de novembro de 2024
Resposta da Stratstone - Audi Halesowen
Hi Harminder,
Thank you for your kind review.
We are delighted to hear that you are happy with the service you receive and that our team is helpful and welcoming.
We appreciate your feedback and hope to see you again soon.
Customer Services
Brilliant service and go above and…
Brilliant service and go above and beyond for customers!!
27 de novembro de 2024
Resposta da Stratstone - Audi Halesowen
Hi Mrs Waters,
Thank you for your kind words.
We're thrilled to hear you had a positive experience with our service.
Customer Services
The staff are always extremely…
The staff are always extremely welcoming, accommodating and can never do enough for their clients.
One of the main reasons for buying another Audi, was the outstanding service from Audi Halesowen
15 de novembro de 2024
Resposta da Stratstone - Audi Halesowen
Hi Mrs Rubbins,
Thank you for your kind words.
We are delighted to hear that you were impressed with the service you received.
We appreciate your feedback and hope to see you again soon.
Customer Services
Resposta da Stratstone - Audi Halesowen
Hello,
Thank you for reviewing us!
We appreciate you taking the time to do this and hope you have a great day!
Customer Services
Really helpful
Really helpful, resolved my issue even though they hadn’t officially got an appointment for a couple of weeks. Staff were lovely especially Olivia.
25 de outubro de 2024
Resposta da Stratstone - Audi Halesowen
Hi,
We're so glad to hear that you had a positive experience.
We appreciate your kind words about our staff, especially Olivia.
Customer Services
Staff brilliant all knowing their job
Staff brilliant all knowing their job and doing it well
13 de outubro de 2024
Resposta da Stratstone - Audi Halesowen
Hi Des,
Thank you for your kind words.
We're delighted to hear you had a positive experience.
Customer Services
Excellent service very welcoming staff.
23 de setembro de 2024
Resposta da Stratstone - Audi Halesowen
Hi,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
Resposta da Stratstone - Audi Halesowen
Hi Matthew,
Thank you for your kind words!
We appreciate your positive feedback and are glad you had a great experience.
Customer Services
Very helpful and excellent customer…
Very helpful and excellent customer service, felt very looked after.
2 de outubro de 2024
Resposta da Stratstone - Audi Halesowen
Hi,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Customer Services
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.